Millbry Hill Reviews

Name: Millbry Hill
Address: Mount Pleasant Way, Stokesley Business Park, North Yorkshire, Mount Pleasant Way, Stokesley Business Park, North Yorkshire, North Yorkshire
Rating: 4.72

4.7 Rating 4,747 Reviews

93 %

of reviewers recommend Millbry Hill

4.7

Based on 4,747 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Millbry Hill 5 star review on 8th May 2025

438

Anonymous

Anonymous // 01/01/2019

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“Very good price and customer service. Highly recommend.”

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“Great value good delivery good service.”

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“Very good, thank you but please do NOT email me again. Kind regards Mrs Thomas”

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“Prompt delivery . Excellent service from beginning to end”

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“Prompt delivery . Excellent service from beginning to end”

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“Sadly I ordered a pair of Brogini boots I ordered regular but received Wide. Apparently I should have checked their product sizing as this particular boot the regular is wide and the wide is xtra wide. Somewhat confusing as invoice and box said regular. I emailed but was told I should have checked. I have since checked and I must say it isn't clear to me. Never mind. They are lovely boots just rather wide. Room for my mobile phone ( trying to look on the bright side lol )”

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“Another perfect transaction! Thank you !”

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“I ordered 8 cat mouse toys for a children’s project so needed 8. After days of hearing nothing about my order I get an email to say only 3 of the 8 were in stock. I then had a 2nd email to say the 3 were being dispatched. I emailed the company back explaining to not send the 3 as I actually needed 8 and with they’re charge of £4.99 postage it makes the product far too expensive when I will have to go else where to purchase the others. Anyway I had no response back from my email , ended up paying over the odds for 3 items which are no good as I didn’t even receive half of what I actually needed. Wouldn’t order from again unfortunately, just over all disappointing”

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“always a pleasure to buy from here they keep me posted if there is problem and when I can expect delivery”

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“Good service”

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“The website was easy to use the price was good but when the items arrived two of the treat buckets were smashed to pieces and the treats were all over the place within the box . Still waiting for refund”

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“My order was apparently dispatched 15 days ago and still has not arrived, I’ve emailed Millbry Hill and had no response! I won’t be using this company again due to their poor customer service 🙁”

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“arrived early, well made and really saving my back.”

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“From start to finish all hassle free arrived on time and was get informed on status of order couldn’t fault the level of service”

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“Products arrived within time scale. Prices a little higher than other retailers but they delivered as promised unlike some other companies”

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“Item as described, fast delivery. Very happy”

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“Had the size of coat mum wanted for Mother’s Day when many others didn't. Once ordered came super quickly. No fuss no issues, fantastic.”

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“Great product, relatively fast delivery. Would have collected in the shop, but was self isolating.”

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“Delivery was quick, so was happy with that. But was not impressed as not the cheapest fleece £170 that it wasn’t in the plastic wrap, (they normally delivered it or some sort of tissue paper or something to keep it protected. ) As when I opened it it was full of bits and hair and fluff. Bearing in mind it’s not secondhand, it’s a brand-new fleece to be given as a gift , which needed cleaning before I could give it! When I’ve ordered in the past from A hulme, it’s always come in a plastic wrap and extra packaging around it to make sure it is still immaculate when it arrives. So that was very disappointing”

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Millbry Hill is rated 4.7 based on 4,747 reviews