Millbry Hill Reviews

Name: Millbry Hill
Address: Mount Pleasant Way, Stokesley Business Park, North Yorkshire, Mount Pleasant Way, Stokesley Business Park, North Yorkshire, North Yorkshire
Rating: 4.72

4.7 Rating 4,750 Reviews

92 %

of reviewers recommend Millbry Hill

4.7

Based on 4,750 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Millbry Hill Review From Dog

Visit Website

Write Your review

Tell us how Millbry Hill made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Millbry Hill 5 star review on 8th May 2025

438

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt excellent service Thank you”

Helpful Report

“The product arrived with the security tag still attached inside. I then had to parcel it up and send it back for them to remove it and return. Staff were good about but just very annoying as a customer. The estimated delivery date was very long too but it arrived sooner than expected which was good.”

Helpful Report

“Quick delivery, goods as described”

Helpful Report

“My new turnout rug arrived quickly, it looks lovely on my horse and it was a really good price. Will definitely be back for more things.”

Helpful Report

“Great products at a great price. Will definitely buy more dog products from here.”

Helpful Report

“I have bought many things from this place now and I am always super happy with everything, great choice of stuff and they are great at keeping me informed of delivery updates, my latest purchase was a bag of pink mash for my horse, paid for express delivery and arrived in good time”

Helpful Report

“Really good price which is why I chose this company. They dispatched promptly. Will use again definitely. As an aside: I paid extra for postage so I could get the product quickly. (The postage company did not deliver as quickly as I’d hoped.)”

Helpful Report

“Quick delivery.”

Helpful Report

“very good and fast delivery”

Helpful Report

“Good service and prompt delivery.”

Helpful Report

“Delivery of items took nearly 2 weeks and when delivered one of the bags had bust open inside the sack and covered the other items.”

Helpful Report

Hello Nicola, Im sorry to hear that one of your items was damaged upon its arrival. Unfortunately this will have happened in transit. On this occasion we have refunded the cost of the one bag of readigrass back to you. I have also looked at your order and i can see the estimated delivery date for your order was the 08.03.2019 and your parcel actually arrived on the 11.03.2019. Im sorry this arrived a day later than expected. Unfortunately we cannot guarantee an exact delivery date and we hope this hasnt caused any inconveniences. Sincere Apologies, Millbry Hill

“Really friendly and efficient service from the staff when I telephoned for an update. Will definitely be ordering from you again. Thanks!”

Helpful Report

“Arrived quickly just wish reward card could be linked online or points added in store on collection, doesn't seem fair”

Helpful Report

“Fantastic service👍🏿 A*****”

Helpful Report

“Excellent service and quick delivery, highly recommended”

Helpful Report

“I was very impressed with the efficiency of Millbry Hill. I was telephoned to be advised that they had only two of the mugs I ordered. (I ordered three) and was offered a refund or the chance to cancel my order. The lady who telephoned was very pleasant and I shall certainly be using them again”

Helpful Report

“EXCELLENT! I WILL CERTAINLY ORDER FROM MILLBRY HILL AGAIN - VERY EASY TO ORDER ON LINE AND VERY SWIFT DELIVERY -I BUY A LOT OF CAT FOOD SO WILL BE BUYING IN FUTURE FROM MILLBRY HILL WHERE THE SERVICE IS EXCELLENT - THANK YOU.”

Helpful Report

“The product I purchase for my birds is good, however it has risen in price twice now in 4 - 5 months, I did ask the phone op when I ordered some more if I bought in bulk (X3) could I have a discount, but the phone op said no! No loyalty for being a good customer 😥”

Helpful Report

“Great website and service. Really happy the way my order was packaged and it came in good time. Really good value products too! Will definitely be ordering again from here again when I’ve run out! :)”

Helpful Report

“Been with Millbry quite a while now, Excellent service.Prices very competitive even adding delivery,which in itself is allways prompt I can get my dog food from you far easier than traveling to my nearest town ,,and having to lug it home.other items I require are also readily available so I shall continue to support Millbry Hill in future”

Helpful Report

Millbry Hill is rated 4.7 based on 4,750 reviews