Millbry Hill Reviews

Name: Millbry Hill
Address: Union Mill, 1D Leven Mews, Stokesley, North Yorkshire
Rating: 4.73

4.7 Rating 5,314 Reviews

93 %

of reviewers recommend Millbry Hill

4.7

Based on 5,314 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Millbry Hill 5 star review on 7th November 2026

444

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had to return a pair of boots and it cost me a small fortune so I won't be trying anything else in case it's not right and I need to send it back.”

Helpful Report

Hello Rebecca, We do offer a Royal Mail Returns service via our website which only cost's £4.99 which we deduct from your refund and it allows you to download and print a prepaid label. Please see below for future reference: https://www.millbryhill.co.uk/returns-information-i12 Kind Regards, Millbry Hill

“Excellent products especially the wellies as I couldn’t find them anywhere. Would use again for any Joules or Barbour items.”

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“Excellent service and very helpful staff”

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“Excellent value”

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“Very good service”

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“great service”

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“Great selection with competative prices, prompt delivery even over the Christmas period. Will definitely order again, thank you”

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“First class on all levels, great price and amazing delivery, highly recommend”

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“Excellent prompt service”

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“Love the actual shop as it’s really nice to walk around and the staff are very helpful and friendly. However disappointed that I had to pay postage and return postage on some items I ordered online that didn’t fit. Overall a great shop though.”

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Hello Sarah, Thank you for your kind words in relation to our store and staff. I can confirm that you can actually return your items to your local store and they will pass your details to customer service to then process a refund as they do not have access to the website to process refunds. Kind Regards, Millbry Hill

“Great purchase made easier with quick communication and delivery”

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“Easy ordering, regular order & delivery updates, goods arrived quickly despite it being the Christmas period. Lovely boots, very pleased.”

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“First rate, will use again”

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“Absolutely brilliant delivery service an the quality of the cushions I received was brilliant. First class service would highly recommend.”

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“Product excellent and good price. Click and collect service was slow. No communication about the absence of the purchase. I had to contact the store who couldn’t find it then did. Glad they did!”

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“Great service, well packaged in tissue paper. First time purchaser but I shall return.”

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“Very prompt service, very pleased”

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“Fast delivery. Good products.. shipping a bit expensive”

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“Great, no problems, thanks. Not 5 stars as the item was cheaper in the Barbour shop (Birmingham), even allowing for postage. Great service though, would use again.”

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“Kept informed of the progress of my purchase at all times. Would highly recommend .”

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Millbry Hill is rated 4.7 based on 5,314 reviews