Millbry Hill Reviews

Name: Millbry Hill
Address: Union Mill, 1D Leven Mews, Stokesley, North Yorkshire
Rating: 4.73

4.7 Rating 5,288 Reviews

93 %

of reviewers recommend Millbry Hill

4.7

Based on 5,288 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Millbry Hill Review From Dog

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Millbry Hill 5 star review on 27th October 2026

449

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“WEB356532 - When order arrived the box was crushed luckily none of the items were broke but 2 of the items were covered in dust and the waterproof dog coat looked previously worn or perhaps used as a demo piece”

Helpful Report

“I have used millbry hill for years and I have never had any problems. My order was not dispatched for weeks, it did state that delivery could be a few weeks but that was after I paid for my goods. What frustrated me more was when I called to find out where my order was a few days after the expected arrival date I was given the lady told me " oh yes your order was dispatched this morning" that was a complete lie as I got my dispatch email 5 DAYS later. It would have been better if I had been told the truth about my order then maybe I would have understood that they had been busy. Not great customer service!”

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“I like this company, prompt delivery and reasonable prices. On this delivery only the product bag is used to keep the product from drying out, unfortunately they had stapled a label to the bag so the product was dried out. its fortunate that I have lots of suitable bags to keep the product moist as it should be.”

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“Very good prompt service”

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“Excellent service. Product on time and in tact. Good price as well. Will use you again”

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“I was very happy.”

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“Prompt service and timely arrival of product”

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“Good quality items, very fast delivery, came next day even though was advised 3-5 working days. Excellent service, thank you. Miss shopping in store”

Millbry Hill 5 star review on 22nd September 2020

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“Excellent service - hassle free”

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“Fast service, reasonable pricing and fast delivery!”

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“My parcel was meant to be delivered on the 14th September. It is now the 21st and it still hasn't arrived.”

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Hi Gabriella, Thanks for taking the time to leave a review. I believe you have been in contact with our customer services and i can confirm that the reason your parcel is delayed isnt actually a fault caused by ourselves. The courier is unable to deliver this parcel as the incorrect delivery address was inputted at the checkout. We have since obtained your correct address and have supplied this to our courier company and as advised, they will get this delivered for you ASAP. Kind Regards, Millbry Hill

“Good communication, prompt professional delivery, good quality product.”

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“The dog collar I ordered was exactly as described and service and delivery was super efficient. Highly recommend.”

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“Website easycto use. Good variety on offer and reasonably priced. Prompt delivery.”

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“My order was posted straight away and I received it within a few days.. thank you”

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“Well packaged, good choice. Good customer service... shame about delivery disappointed it took so long to arrive. No fault of Millbrook Hill,but the courier.”

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“Excellent product and service as usual”

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“Excellent product and service as usual”

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“ordered before and its a fantastic service. unfortunately my box arrived in an open state and was quite battered.”

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“Bought as a gift for my partner and she loves these inside her Hunter boots. Very stylish, comfortable and her feet are toasty warm. Great color selection,and quality product.”

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Millbry Hill is rated 4.7 based on 5,288 reviews