Millbry Hill Reviews

Name: Millbry Hill
Address: Union Mill, 1D Leven Mews, Stokesley, North Yorkshire
Rating: 4.73

4.7 Rating 5,290 Reviews

93 %

of reviewers recommend Millbry Hill

4.7

Based on 5,290 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Millbry Hill 5 star review on 27th October 2026

449

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“ordered before and its a fantastic service. unfortunately my box arrived in an open state and was quite battered.”

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“Bought as a gift for my partner and she loves these inside her Hunter boots. Very stylish, comfortable and her feet are toasty warm. Great color selection,and quality product.”

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“Great price and service.”

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“Everything as expected”

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“Efficient service and friendly staff.”

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“great good and fast delivery with quality products at realistic prices”

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“Great service. Ordered and within 2 or 3 days delivered. Brilliant. Thanks”

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“Excellent - prompt service with great delivery and packing. Would use agin.”

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“Have used many times and products are great value and quality but just wish the despatch department would take a bit more care on packaging. Appreciate times are difficult at the moment but just a bit of thought would really help the goods to arrive less battered.”

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“Plants arrived promptly and in excellent condition , very happy.”

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“Lovely items but slow delivery”

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“I rang before placing order to ask how long delivery would take I was assured no more than 5 days, so I placed the order. When the order did not arrive and I had notification it would be delivered 4 days later so it had taken 9 days to arrive, I messaged to cancel the order as it was too late and had no response at all. They did not despatch the order until 4 days after ordering ! It arrived to late to be any use to me. £80 wasted !!”

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“Still waiting for some chicken feed I ordered on 6th September and no sign of imminent delivery as tracking just says Label Created. Have been told I can’t cancel order as has been despatched!”

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Hi Amanda, Thank you for taking the time to leave a review. I can confirm that this issue has been resolved with you this morning via our customer services team and they have happily offered either a refund or a replacement and you chose to have the refund. We are sorry for any issues, sadly at the moment the couriers are delayed and this order looks asthough it has become lost or damaged in the Fed-Ex system. Sincere Apologies, Millbry Hill

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“Disappointed again re delivery of goods. Order sent in - and I have had to chase the order up - apparently part of the order was not in stock - BUT no one contacted me to tell me - it has taken over 3 weeks for the order to be complete - and no gives you any follow up. The store at Stokesley were most helpful and explained why I had not received the order. I arranged to collect it from the Stokesley Store.”

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“Plants arrived promptly and in excellent condition , very happy.”

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“Very print with order”

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“Easy to order and prompt delivery with good packaging”

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“I ordered a Barbour coat for my Pomeranian. It was such a bargain on this site and delivery was fast! X”

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“Great service would highly recommend Millbry Hill”

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Millbry Hill is rated 4.7 based on 5,290 reviews