Millbry Hill Reviews

Name: Millbry Hill
Address: Union Mill, 1D Leven Mews, Stokesley, North Yorkshire
Rating: 4.73

4.7 Rating 5,045 Reviews

93 %

of reviewers recommend Millbry Hill

4.7

Based on 5,045 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Millbry Hill Review From Dog

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Millbry Hill 5 star review on 18th July 2026

438

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not got to the bottom of the box but look very good so far for full pigs ears, which my dog loves”

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“Reasonable price, easy to use website, fast delivery and up to date emails advising of delivery dispatch and delivery dates, would definitely use again 😊”

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“Good value for money and good service”

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“Items arrived quickly, well packaged and the website had great deals and easy to use. Will definitely order from them again.”

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“My order was received promptly.”

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“Poor service - items arrived in a grass seed bag. Some items were damaged (with holes in) and could not be used for gifts as intended. Two prints that I had ordered were cellotaped together and thankfully, I managed to separate them without further damage to the items. Have emailed Millbry Hill a complaint, but have not had a response. Did get a refund on damaged items.”

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Hello Rebecca, Thanks for taking the time to leave a review. Im sorry you dont feel you have experienced a great service with ourselves. I can confirm we have thoroughly checked through our emails and your email has never been received? We always ensure we get back to our customer straight away and work out a mutual resolution. Can you please resend your email with pictures to sales@millbryhill.co.uk In relation to the grass seed bag ... its not a grass seed bag. Its a plain white hessian sack that we use as packaging for large and bulky orders that will not fit in some of our other packaging. I can confirm these are clean and brand new. If you can pop over your email today, i will take a look at this for you and get you an answer ASAP. Sincere Apologies, Laura @ Millbry Hill

“Highly recommended. Delivery extremely quick and fantastic prices.”

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“Great service as always x”

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“Excellent service great product quality and good value for money. Deliveries are always on time.”

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“Good offer. Reasonable time from ordering to getting item. All round good service”

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“Quality, stylish boots. Felt secure with website as so much information given that was verifiable. Good communication and tracking. Thank you.”

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“Quick, efficient delivery”

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“Great price fast delivery Many thanks”

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“The website was easy to navigate and everything was extremely good value for money. Delivery was quick and I was updated regular via email with regard to processing and delivery time. Products are fantastic, I would definitely recommend and be using again.”

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“Joules wellies bought as in sale . Item as expected . Delivery expensive but over all happy .”

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“Very prompt and most helpful. Excellent service.”

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“Excellent service. Kept informed every step of the way and good delivery info.”

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“Order came quickly and was efficient. Kept updated by emails all the way through”

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“Don't buy something that is needed urgently from here. I had ordered some things from here needing it in a matter of urgency and so I paid £15 for express delivery - turns up at my house 5 days later after expecting it within 2 days - this is not express delivery! ended up buying from somewhere else in the meantime and spending double to money...”

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Hi Mia, Thank you for taking the time to leave a review. Im sorry to see you arent happy with your ordering experience. I have looked into your order and i can see that you purchased the express delivery which is 1/2 working days. This is an estimate as we dont offer guaranteed delivery dates or a guaranteed next day delivery on feed. Kind Regards, Millbry Hill

“Address details on parcel incorrect auto fill missed the first 2 lines of address. Therefore undeliverable by royal mail. Sent correct details and now waiting for re delivery.”

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Millbry Hill is rated 4.7 based on 5,045 reviews