Millbry Hill Reviews

Name: Millbry Hill
Address: Mount Pleasant Way, Stokesley Business Park, North Yorkshire, Mount Pleasant Way, Stokesley Business Park, North Yorkshire, North Yorkshire
Rating: 4.72

4.7 Rating 4,468 Reviews

93 %

of reviewers recommend Millbry Hill

4.7

Based on 4,468 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

This dog loved his Bonio...lol Millbry Hill Review From Dog

Visit Website

Write Your review

Tell us how Millbry Hill made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Millbry Hill 5 star review on 25th March 2024

407

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very fast delivery. Have used several times now and always good service.”

Helpful Report

“Love shopping here but prefer it when the sales are on as expensive otherwise.”

Helpful Report

“Company let down by the courier company goods came via Newcastle days later than notified.”

Helpful Report

“Good range, and competitive delivery is quick although bit pricey”

Helpful Report

“Good sale price for Barbour jacket”

Helpful Report

“Good value compared to other online shops. Only thing I feel could be improved is delivery cost / time but understand economising here. Would be happy to use again in the future!”

Helpful Report

“Well packaged, good choice. Good customer service... shame about delivery disappointed it took so long to arrive. No fault of Millbrook Hill,but the courier.”

Helpful Report

“ordered before and its a fantastic service. unfortunately my box arrived in an open state and was quite battered.”

Helpful Report

“Have used many times and products are great value and quality but just wish the despatch department would take a bit more care on packaging. Appreciate times are difficult at the moment but just a bit of thought would really help the goods to arrive less battered.”

Helpful Report

“Lovely items but slow delivery”

Helpful Report

“Excellent customer service and courtesy in assisting with queries. Prompt delivery of online order also.”

Helpful Report

“I've bought many products from Millbry over the years and always had good service and pricing. I've only given 4 out of 5 starts as the only gripe I have, is the speed of delivery. Every time I order, its always a good 10 days or so before I get my goods. When I order goods online it's because I need it quickly, not two weeks later :( As our weather has changed recently and gotten cooler and a bit wet, I ordered a lightweight turnout for my companion pony but he's ended up with a few good soakings as the rug was so slow to turn up. I'll admit that I will look to other websites first when needing goods, as a result of slow delivery.”

Helpful Report

Hi Jayne, Thanks for taking the time to leave a review. Im glad to hear you believe our services and pricing to be good. I have looked into your order and i can cofnirm that the estimated delivery date that we provided at the check out was the 11.09.2020. Please note that the delivery dates arent usually this far apart from the date of order but at the moment Fed-Ex is delayed due to the pandemic. I can see that your parcel was indeed delivered on the 08.09.2020, so three days before the estimated delivery date. Kind Regards, Millbry Hill

“Ordered these boots which took 5 working days to be despatched, they were sent by the Royal Mail, not your fault but as we were at work, I asked RM to leave around the side of my house in a storage box. They left them on the front door step in clear view!”

Helpful Report

“Great in store on collecting. Easy to order, but no email to say parcel was ready”

Helpful Report

“Good quality and service, delivery could improve, though.”

Helpful Report

“Good products that were reasonably priced. Did take longer to arrive than expected.”

Helpful Report

“Service was good if not a little protracted as the items were delivered in two consignments, and I received numerous notifications from two courier companies! That said the products arrived in reasonable time.”