Milk & Blush Reviews

Name: Milk & Blush
Address: Collingwood Buildings, 38 Collingwood Street, Newcastle Upon Tyne, Newcastle upon Tyne
Rating: 4.13

4.1 Rating 1,082 Reviews

77 %

of reviewers recommend Milk & Blush

Company Reviews

Metrics

Info

4.1

Based on 1,082 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

hello@milkandblush.com

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Milk & Blush 5 star review on 11th June 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“These are my second pair of Milk + Blush extensions. I have tried so many different types of extensions and applications and these are by far the best I’ve ever had. I’ve always avoided clip ins in the past as they can be annoying to put in, they’ve usually got ratty quite quickly and you could always see them. The Milk + Blush ones are so flat to your head that you can never see the clips, they blend so well and the colour match is perfect. I have shoulder length hair and wear both the 12 inch and 16inch extensions and they both look just as good and natural. The triple weft piece is my favourite as it takes 20 seconds to put in and transforms my hair. For the first time in 15 years I’ve decided to ditch the permanent ones and go with clip ins as I have finally found decent clip ins and I Absolutely love this brand. The service from colour matching, packaging and delivery has all been fantastic and I am a very happy customer. Thank you Milk + Blush :)”

Helpful Report

Posted 3 years ago

Hi Molly! Thank you so much for your lovely 5-star review 🤩we're so pleased to hear such amazing feedback from you, and we really look forward to providing you with the same great quality, and service, going forward! Thank you again for sharing your Milk+Blush experience ❤️

Posted 3 years ago

“I’ve attached the pictures of what I call “expectations Vs reality” I thought the videos attached to each shade were such a good idea. I chose a shade which matched my hair perfectly ON VIDEO and then a load of yellow hair arrives… so confused. Will be returning it for a refund. What a load of BS”

Helpful Report

Posted 3 years ago

Hi Elizabeth! I'm sorry to hear you were disappointed with the shade of your recent order. I can see that you haven't been in touch with our team to discuss this - please do pop an email to hello@milkandblush.com and our friendly team will be happy to assist you 💖

Posted 3 years ago

“I’ve been using these extensions since 2011/12 when it was under a different company and I’ve never been disappointed!! Recently I bought my usual California shade but my hair was too ashy, I asked the team for a shade match and they suggested Paparazzi and they are perfect! Another quick delivery and a super quick refund later! I’m always being ask where my hair is from and a lot of people don’t even notice it’s extensions. Wouldn’t go anywhere else”

Milk & Blush 5 star review on 4th October 2021

Helpful Report

Posted 3 years ago

Hi Georgia! Thank you so much for your lovely review 😘it's so great to hear that you continue to love the quality of our hair and service and to know that you've been with us for years means the world! 💖So glad the new shade is a perfect match for you also. We look forward to providing you with the same great products going forward 🤗

Posted 3 years ago

“Absolutely Loved them! I was looking for thick and they definitely are the thickest set I have purchased and I have been wearing clip in's a long time. Love them !”

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Posted 4 years ago

Thank you so much, Laing! We so pleased you love your order 😍💖

Posted 4 years ago

“Sent me purple streaky hair and refused to exchange or refund me. Awful service”

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Posted 4 years ago

Hi there! All of our products are packaged with hygiene seals in place so that we can guarantee all orders are hygiene treated and unused when they arrive with you. Unfortunately opened or used products are no longer eligible for return, this way we can guarantee the hygiene safety of all of our orders 🙌🏼 if you have any further questions, please don't hesitate to get back in touch with our team 😊

Posted 4 years ago

“The quality of the hair is really good and the colour is lovely. Excellent service with next day delivery. The colour I chose was a perfect match for my hair, so the photos are very accurate. Hair is thick and the seamless clips are undetectable when you put them in.”

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Posted 4 years ago

Hi Maxine! Thank you so much for taking the time to leave your 5-star feedback 🌟 we're so glad you were able to find a perfect shade match and that you love our Seamless set 💖

Posted 4 years ago

“Amazing hair extensions! Lovely and thick and such a range of beautiful colours. Simple and easy to use website. Kept me updated on delivery and was super fast! Highly recommend.”

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Posted 4 years ago

Thank you so much for your kind comments, Natalie! We're so pleased to hear how happy you are with your Milk+Blush experience ✨❤️

Posted 4 years ago

“Fast delivery everytime (to the other side of the Europe in 2-7 days), ordered many times before. Super cute and pretty packaging! Love the effort in it. Hair is soft and lasts even tho I wash them. Customer service has been helpful and friendly everytime I've asked something.”

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Posted 4 years ago

Thank you so much for your lovely review! We're so pleased to hear your shipping was fast and that you love the quality of the packaging and of course the hair itself 😊if you need any further help from our friendly customer care team please don't hesitate to ask 💖

Posted 4 years ago

“Worst extensions I’ve ever bought, they are so dry and ratty after only wearing them a handful of times, I contacted them for advice and they just said I shouldn’t have washed them, I’ve washed all of my other extensions with no problem but these are now going in the bin- very very gutted.”

Helpful Report

Posted 4 years ago

Hi there! Thank you for taking the time to leave us a review. Unfortunately washing your extensions can dramatically affect the quality due to the lack of natural oils in extensions that our own hair has to restore the softness after exposure to water. We don't recommend doing this unless absolutely necessary. We would recommend the use of a silicone to restore some of that softness if you haven't done so already 😊💖

Posted 4 years ago

“My go to hair extensions, the quality and thickness is outstanding!”

Milk & Blush 4 star review on 22nd August 2021

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Posted 4 years ago

Hi Chantelle! Thank you for your review and for sharing your beautiful pic, your hair looks amazing! 🥰💗

Posted 4 years ago

“Best extensions I have bought in a long time.....I was so excited when they arrived.....the packaging is so beautiful and you can tell that such care has been taken in getting your package ready. The colour is perfect.....I chose "she stole my look" as I have lowlights and highlights.....dark blonde / very light brown roots / golden highlights so they look great. The quality is amazing ....love”

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Posted 4 years ago

Thank you so much for taking the time to leave such a lovely review! 😊 It's amazing to hear how much you love the quality of your order, from the packaging to the hair itself 🤩💗

Posted 4 years ago

“They ignored me and didn’t help at all after me and my sister both received parcels with no extensions in! My sister got her money back but they won’t give me mine back and keeps ignoring me! Please do not use this company as they scammed me and took my money! I’ve contacted the local fraud authorities too”

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Posted 4 years ago

Hi there! I can see that the team have been in contact with you regarding the delivery of your item with Royal Mail. Many thanks 😊

Posted 4 years ago

“One of the worst brand of extentions I've ordered from. So thin and see- through😱 I'll stick to foxy locks in future.”

Helpful Report

Posted 4 years ago

Hi Maddie! We're really sorry to hear that you feel this way. I can see that you haven't yet got in touch with our customer care team with regards to any issues with your order. Please do pop an email to hello@milkandblush.com for us to assist you further, our team are happy to help 💖

Posted 4 years ago

“Amazing service!! Sent in pics of my hair and received a perfect match!! I bought the 20'' quad weft set, the hair quality is excellent, so thick and soft! Deffo want to buy the pony tail now!!”

Milk & Blush 5 star review on 19th August 2021

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Posted 4 years ago

What a beautiful pic, Anja! Total hair goals 😍. Thank you so much for your lovely feedback, we look forward to providing you with the same great quality products and service going forward 💖

Posted 4 years ago

“The quality of your product is always so nice. And you’re prompt with your shipping and delivery. BUT I bought two samples of your lightest platinums and neither of them were light enough. Which is strange because a few years ago I ordered the Oh My Gwen Stefani and it was the perfect level of blonde.”

Helpful Report

Posted 4 years ago

Hi Jessica! Thank you for taking the time to leave us a review 😊I'm glad you were so pleased with the quality of our products and service 💖 I do apologise however that we didn't have a perfect shade match for you on this occasion! The good news is that since launching our swatches, there is no longer a need to purchase a full set and make a return if the shade isn't right for you 🙌🏼I'm glad to see you were able to make use of this. If you do need any further assistance in finding the correct shade match, please don't hesitate to contact our team at hello@milkandblush.com and we'll do our best to help 😘

Posted 4 years ago

“Lovey soft hair! Great match as always! Just ordered my third set”

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Posted 4 years ago

We're so glad to hear it! Thank you for your lovely feedback😊😘

Posted 4 years ago

“The customer service was super friendly and professional, my colour match was perfect! My colour was out of stock so I did a pre-order, and it came within a couple of days, super impressed!”

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Posted 4 years ago

Hi Zena! Thank you so much for your review 😊We're so pleased to hear how happy you are with your Milk+Blush experience. We really look forward to providing you with the same great quality and service going forward 💖

Posted 4 years ago

“The service was amazing start to finish! Firstly i sent a photo to get a colour match - they responded very quickly and the colour match is perfect! Secondly, I’ve been wearing hair extensions on and off for 15 years - these so far appear to be the best quality and are thick all the way to the end. Thirdly, I don’t even have to wear all the hair pieces for it to look full! And fourthly, the delivery time was quicker than expected! Amazing all round.”

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Posted 4 years ago

Thank you so much for your review, Fifi! We're so pleased to hear how happy you are with your extensions and overall experience shopping with us 😊💖

Posted 4 years ago

“I’ve always dyed my hair at home and eventually had to have it chopped to my shoulders :( had it dyed at a hairdressers and bought red extensions with you guys to match my hair. MATCHED PERFECTLY And I can now have short and long hair whenever I want!!! Thank you so much I will be coming back whenever I change the colour of my hair 😂”

Milk & Blush 5 star review on 8th August 2021

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Posted 4 years ago

Red looks amazing on you, Sophia! 😍thank you so much for your comments - we look forward to continuing to provide you with great extensions in the future! 🌟

Posted 4 years ago

“I’ve been using extensions regularly for over five years now…I’m very picky about my shade of brown. I have absolutely fallen in love with “sweet like chocolate” (please never take them away) I just ordered my second set in 20in and plan on getting a 24in soon. I’ve previously used luxy brand- but was always frustrated never able to find the right undertone (every color was always too red or just too dark…and after one wash the extensions were trash also could not hold a curl). Milk and blush have beautiful natural undertones and the images are true to in person results. They sit seamlessly on my thin hair. They remind me a lot of my old favorite extensions (Euronext- that don’t seem to exist anymore). Will update after my first wash. But right now, I’m obsessed…and I hope they stick around for a long time and please keep this shade because I will keep coming back! I am a customer from the US, package arrived within a week with the $10 shipping option, which was great!”

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Posted 4 years ago

Hi there, thank you so much for your review! 💖we're so pleased to be able to provide you with the perfect shade and set of extensions! We totally look forward to providing you with the same great quality going forward, and don't worry, Sweet Like Chocolate isn't going anywhere 😘

Posted 4 years ago

Milk & Blush is rated 4.1 based on 1,082 reviews