Milk & Blush Reviews

Name: Milk & Blush
Address: Collingwood Buildings, 38 Collingwood Street, Newcastle Upon Tyne, Newcastle upon Tyne
Rating: 4.14

4.1 Rating 1,049 Reviews

78 %

of reviewers recommend Milk & Blush

Company Reviews

Metrics

Info

4.1

Based on 1,049 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

hello@milkandblush.com

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Milk & Blush 5 star review on 18th January 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely love this hair, always order from hair, quality is unreal and looks beautiful 🤩”

Helpful Report

Posted 3 years ago

We're so glad to hear you love the quality of your Milk + Blush extensions! 😘 Happy styling! xx

Posted 3 years ago

“Perfect match to my hair and they are high quality. Great packaging and speedy delivery ❤️”

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Posted 3 years ago

Thanks so much for taking the time to feedback, Jay! We're so glad to hear you love the quality of your Milk + Blush extensions 💘

Posted 3 years ago

“I’ve been using milk & blush for years for my hair extensions as I like them to be 24 inches, they are always such great quality. For my latest order I had to speak to customer service & Georgia was so lovely, and helpful ❤️ Great company”

Helpful Report

Posted 3 years ago

Hey Naomi, Thanks so much for your feedback, we'll be sure to pass this on to Georgia 😊😘. We're so pleased you love your new Milk + Blush set and welcome you back anytime! 💘

Posted 3 years ago

“Good thick hair”

Milk & Blush 5 star review on 18th June 2021

Helpful Report

Posted 3 years ago

Thanks so much for your review, Nicole! We're so glad to hear you love the quality of your Milk+Blush extensions 😊

Posted 3 years ago

“Hair is good quality and long lasting, they can last for over a year if you take care of them.”

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Posted 3 years ago

Thanks so much for your review! We pride ourselves on the quality of our extensions, so this feedback means the world to hear!😘We really look forward to providing you with the same great products going forward 💖

Posted 3 years ago

“Beware when ordering and paying for next day delivery. Your extensions may be out of stock. Twice now ive purchased extensions, having gone through to the checkout stage ( paying for next day delivery £6+) to then read in the confirmation email, in very small print nearer the bottom where it tells you what you ordered... That its out of stock. There seems to be no system in place to stop you finalising an item thats out of stock and more so... Taking your money for next day delivery that you wont get. The first time this happened they weren't keen to refund... I guess its going to be the same issue here too. I DEFINITELY wouldn't of ordered if the set i needed was out of stock. And no where did i read it was until the confirmation email. Very poor!!!!!!”

Helpful Report

Posted 3 years ago

Hi Sam! I'm sorry to hear there was some confusion regarding the backorder of your item. I can see that our friendly customer care team have dealt with this for you via email - please don't hesitate to get back in touch with them if you have any further questions 😊

Posted 3 years ago

“I ordered Milk and Blush hair extensions for my upcoming wedding. I paid for faster shipping. The shipping was supposed to take 5-10 business days. I emailed to check on my order I made June 3rd and they tell me it is out of stock. This is a terrible company. Do not order from them. I spent 100s of dollars and will not have the product in time for my wedding. Both the website and my invoice said nothing about the product being ordered. Please don’t order these!!!”

Helpful Report

Posted 3 years ago

Hi Brittany! I'm sorry to hear there was some confusion regarding the backorder of your item. I can see that our friendly customer care team have dealt with this for you via email - please don't hesitate to get back in touch with them if you have any further questions 😊

Posted 3 years ago

“I've used Milk + Blush for years!!! My hair was bleached and fried but I started using clip ons to grow my hair out but I haven't gone back to au naturel!! I love wearing extensions now, they are very good quality without being overpriced!”

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Posted 3 years ago

Hi Sarran! Thanks so much for your review - we're thrilled to know how much you love your Milk+Blush extensions 💖

Posted 3 years ago

“Hair extensions are amazing quality - the best I’ve ever bought!”

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Posted 3 years ago

Thanks so much for taking the time to leave us a review, Joanne! 💖we're so glad you love the quality of our extensions 😊

Posted 3 years ago

“Usually I don’t have an issue with milk and blush hair extensions as I always found the quality quite decent but recently I made an order (April of 2021) and just over a month later, the hair extensions are falling apart! I bought one of the most expensive sets and the seamless part is just snapping away, I use all the appropriate equipment to keep the extensions in good order, I use a detangling brush so it doesn’t pull too aggressively on the hair and the extensions just rip into two parts?? I’ve been wearing extensions for years and never had this issue happen, very upset by the quality of the hair extensions especially after spending £140+ on the set. Not sure if i just got unlucky with a bad batch but I’m unsure if Id risk buying them again. However I will say despite this, customer service has always been excellent.”

Helpful Report

Posted 3 years ago

Hi Chloe! Thank you for your review 😊I'm really sorry to hear you had some concerns about the quality of your most recent order - this is super unusual to hear and of course we would be happy to rectify this for you. I can't see any correspondence from you with our customer service team regarding this issue, but please do pop an email to our team on hello@milkandblush.com and they'll be happy to assist you further!💖

Posted 3 years ago

“PERFECT HAIR! I have long hair so I only use a volumiser weft and it is enough to make my hair lovely and thick! Very shiny and soft hair”

Helpful Report

Posted 3 years ago

Hi there! Thank you so much for your 5-star feedback 😊we're so glad to hear how happy you are with your volumizer weft and look forward to providing you with the same great quality in future 💖

Posted 3 years ago

“I was AMAZED with what i received, the colour was the perfect match and the quality was just wow. Delivery was extremely quick, and I will most definitely be ordering from here again. Thank you so much xxxx”

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Posted 3 years ago

Hi Georgie! Thanks so much for your 5-star review 💖great to hear that your delivery was super quick 📦🚀and that you're so pleased with the quality! We pride ourselves on producing amazing quality extensions so this means the world to hear 😍We look forward to providing the same great quality and service going forward!

Posted 3 years ago

“I just wanted to say how frickin happy I am with my hair extensions!! I ordered them not too long ago and they came so quickly I was expecting like another week or so! And the colour is absolutely amazing 😍 I can’t wait to wear these for my wedding ❤️”

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Posted 3 years ago

Thank you for your lovely review, Maddi!💖we're so pleased your extensions arrived super quickly and that the shade was perfect for you😍be sure to share pics of your dreamy wedding hair with us, we'd love to see! Thanks again 😊

Posted 3 years ago

“Originally wasn’t certain how these were going to turn out but I’m really happy! 🙂 Love the extension, the service and posting options from Georgia. I’ve washed them several times and I’m surprised that the hair hasn’t dried up. Price was reasonable too, will be happy to order again when needed.”

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Posted 3 years ago

Hi Kim! Thanks so much for your review 😊we're so glad you're happy with the price and quality 💖

Posted 3 years ago

“Impressed with the quality! They are soft and well made and they arrived the next day. Quite a lot of hair, fab as you can't tell I have hair extensions in, looks like my real hair, I'd be happy to recommend”

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Posted 3 years ago

Thank you so much, Katia! We're so pleased to hear how much you love your new beautiful hair 😍

Posted 3 years ago

“Love love love, colour was a perfect match to my own hair and the length is perfect too. Lovely hair extensions, really impressed with the quality of the hair. Yeah deffo well worth it! Will deffo buy again x”

Helpful Report

Posted 3 years ago

Hi Sazz! Thanks so much for your review 😊we pride ourselves on the quality of our extensions so it means the world to hear such positive feedback from you. We look forward to providing you with the same great quality in future!💖

Posted 3 years ago

“Clips were a perfect size and not too big or small, good quality clips that actually close properly. Excellent price and lovely quality, good value definitely purchase again.”

Helpful Report

Posted 3 years ago

Hi Francesca, thank you so much for your review!💖So glad to hear how happy you are with your Milk+Blush experience, we look forward to providing you with such great quality products going forward 😊

Posted 3 years ago

“My hairdresser matched my colour just looking online and when the order arrived they were a perfect match! Order arrived so super quickly and I’m over joyed. Can’t wait to get good proper use.”

Helpful Report

Posted 3 years ago

Thank you so much for taking the time to leave us a review 💖we're so glad to hear your order arrived super fast 📦🚀and that the shade was a perfect match for you!

Posted 3 years ago

“Really helpful and prompt replies to emails, lovely quality extensions and perfect shade match x”

Helpful Report

Posted 3 years ago

Thank you so much for your review, Beth! We're so glad to hear you love the quality of our extensions and that the shade was perfect for you 😊💖

Posted 3 years ago

“As soon as I got them I was so disappointed but couldn’t wait to return them and get my money back then buy another pair, I’ve had them 3 weeks the ends are fraying and brittle, they’re frizzy and knotting together. Split ends all the way up as some hairs are shorter so a trim won’t work. £150 wasted. I’m yet to find a hair extensions company that actually have decent hair. So disappointed. This is not what I paid for.”

Helpful Report

Posted 3 years ago

Hi Lucy! Thank you for taking the time to leave us a review 🙂we're really sorry to hear you feel this way - I can't seem to see any correspondence from you regarding any issues with your order under this email address, but we would of course be more than happy to help you further with this. Please do pop an email to our team on hello@milkandlush.com in order for us to assist you 😊

Posted 3 years ago

Milk & Blush is rated 4.1 based on 1,049 reviews