Military 1st Reviews

Name: Military 1st
Address: MMG Trading Ltd Unit 1, Fourth Avenue Trafford Park Manchester M17 1DB, Manchester
Rating: 4.54

4.5 Rating 1,555 Reviews

89 %

of reviewers recommend Military 1st

Company Reviews

Metrics

Info

4.5

Based on 1,555 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Military 1st:

Military 1st is a trading name of MMG Trading Ltd.

Established in 2008, the Military 1st is an online retailer specialising in first-rate outdoor and combat clothing and tactical footwear, as well as camping and bushcraft equipment and accessories. We are proud of our continuously growing range of high-quality products from the world's best-known brands, and in excellent prices, along with the fastest possible delivery and the highest level of customer service.

Visit Website

Email:

info@military1st.co.uk

Location:

MMG Trading Ltd Unit 1, Fourth Avenue Trafford Park Manchester M17 1DB
Manchester
M17 1DB

Military 1st 5 star review on 10th December 2024

Anonymous

Anonymous // 01/01/2019

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“Fake reviews abound for this company that took nearly a month to send a badly damaged package to me. They immediately charged my credit card. When the package arrived it was in a shambles. I contacted the company, asked that they send a return label for shipping and they said, and I quote, "From what I can see, other than the cardboard, nothing seems to be damaged. That being said, we are unable to accept the claim and provide a return label."”

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Posted 6 years ago

“Worst customer service I have ever experienced. The package took over a month to arrive and it arrived damaged. Would not accept a return unless I paid for it. Ridiculous. They won't give out a phone number to call. They hide their actual address which apparently is somewhere in the UK”

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Posted 6 years ago

“Website had an Australian address but the store is definitely not in Australia. Very misleading. No phone or address also. Paid extra for expedited shipping and am still waiting a week later. Wouldn’t use them again.”

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Posted 6 years ago

“They quickly took my money and I still don't have the product. 16 emails later, excuses but no product. I was instructed by Mike to go look on other peoples' porches. Not going to do that. They don't deliver in my small town door to door through the post office anyway. Going door to door is still an inane and assinine resolution to a failed delivery. Last message was they were having delays. They only rely on Trust Pilot for complaints and I don't want to sign up with Trust Pilot or Facebook. Period. So hopefully this site will warn someone making a decision to spend money.”

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Posted 6 years ago

“I've ordered a "Klean Kanteen" bottle from Military 1st. After a short time usage of the bottle, bumps on the bottom of the bottle, which cause the bottle to fall over all the time. It is really annoying, so I contacted the costumer service of Military 1st. They said it is a mechanical fault and they can not do anything about it. I'm disappointed from the costumer service as well as the items quality.”

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Posted 6 years ago

“I have been looking for an army and navy store since all the stores in the area closed down. No much luck. 5 years ago I was diagnosed with severe arthritis . A long quest started. Nobody could supply me with what I required; until 4 months ago I ordered one of your Military 1st. desert boots : A L L E L U I A. I had found what I wanted. They are extremely well designed, exceptionally well made, the materials are thotfully chosen and exquisitely assembled and least but not last :very good value for money. Thank you Military 1st. I have now received another 2 pairs. Carmine Volpe.”

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Posted 6 years ago

“Most of these incompetent fools reviews are fake. 20,000+ reviews from users with 1 review to their name”

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Posted 6 years ago

“Took nearly 1 month to receive items and sent wrong sizes on top of all that waiting. Then charged me return shipping arguing back and forth with emails that I was wrong on sizes ordered. My fault they have their heads in their butts.. Sorry bad experience & no more business from me. Bob”

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Posted 6 years ago

“Good service”

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Posted 7 years ago

“Right products, right price and good delivery. All peachy”

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Posted 7 years ago

“On a $200 order, I'm being hit with $80 worth of duties/taxes/brokerage fees. That's ridiculous. I've never been hit so hard with fees when ordering clothing internationally before. If I had known that before ordering, I wouldn't have ordered at all. Do not recommend, will likely not be purchasing again. DO NOT ORDER FROM CANADA”

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Posted 7 years ago

“Quick and easy to order. Excellent quality clothes. Have just ordered for third time. Will definitely be using again.”

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Posted 7 years ago

“Excellent quality outdoor clothing which l use when fishing. Very comfortable cuts and hard wearing. Extremely prompt service. I have no hesitation in recommending Military 1st for your outdoor activity clothing.”

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Posted 7 years ago

“Delivery was very speedy and the jacket that I ordered was exactly what I was looking for.”

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Posted 7 years ago

“I was happy anyway but very efficient service , good range, frequent discounts and easy returns”

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Posted 7 years ago

Military 1st is rated 4.5 based on 1,555 reviews