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MICHAEL STEWART MENSWEAR Reviews

4.9 Rating 4,276 Reviews
98 %
of reviewers recommend MICHAEL STEWART MENSWEAR
4.9
Based on 4,276 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read MICHAEL STEWART MENSWEAR Reviews
Visit Website

Phone:

01757 703139

Email:

sales@michaelstewart.co.uk

Location:

9/13 Brook Street,
Selby
North Yorkshire
YO8 4AL

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MICHAEL STEWART MENSWEAR 5 star review on 4th September 2024
Dean Needham
MICHAEL STEWART MENSWEAR 5 star review on 4th September 2024
Dean Needham
MICHAEL STEWART MENSWEAR 5 star review on 4th September 2024
Dean
MICHAEL STEWART MENSWEAR 5 star review on 1st September 2024
Cesar Jr Lavarias
MICHAEL STEWART MENSWEAR 5 star review on 1st September 2024
Cesar Jr Lavarias
MICHAEL STEWART MENSWEAR 5 star review on 29th July 2024
AT
MICHAEL STEWART MENSWEAR 5 star review on 1st May 2024
Verified Customer
23
Anonymous
Anonymous  // 01/01/2019
Good quality shirt ,delivery was as specified Would use again
Helpful Report
Posted 2 years ago
Efficient customer service !
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Posted 2 years ago
Ze zouden geen gebruik moeten maken van Postnl. Dat is een ramp.
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Posted 2 years ago
Hi Still not had it on but service and delivery first class
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Posted 2 years ago
MSM has a good selection of Barbour’s clothing. Eventhough shipping came outside from EU the delivery was very quick - jacket was in use within a week from order. You just have to pay taxies asap to carry on with delivery. As Barbour wax jackets are made in UK there are no customs, only VAT to be paid. VAT has to be paid for orders over 150€, therefore it would make sense to keep total expense under it when jacket itself was 140€, but shipping took it over 150… expensive couple of euros.
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Posted 2 years ago
Never got the package, but the service was very good. I hope I have better luck next time.
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Posted 2 years ago
I had an issue with the delivery to Dubai and the customer service team was very helpful to address the issue. A recommended seller.
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Posted 3 years ago
The service at Michael Stewart Menswear should normally deserve an absolute “5-star plus” rating if only Brexit did not exist (I’m an EU customer): I could buy the piece of clothing I wanted for a long time at an excellent price; the order treatment, payment and delivery were flawless… but not fearless and with a little surprise : - I feared things would become very complicated should the size not be the right one. I could find the exact measurements of that Barbour jacket on a competitor website (not yours…) and confirm that the size I was ordering should be ok so I minimised the risk I was taking but was totally unsure about what would happen in terms of costs (VAT and other tax impacts) should I need an exchange… - even more so since the import tax/duty calculator that you provide online is unfortunately not correct: it says that only VAT will apply, but an additional import duty was applied - an additional 12% that I discovered once the parcel landed in my country and had to pay to get my parcel with no way out. This said, the experience remains positive - lead-time to delivery was short overall, I love my Barbour, and despite the little disagreements I’m prepared to be a repeat-buyer with Michael Stewart !
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Posted 3 years ago
We often wish we could go back to pre-brexit shipping, always made life easier for us all that is for certain. However, we are glad that the experience was overall a good one and we will do all we can to make any improvements. Enjoy your new purchase!
Posted 3 years ago
Just a great company to buy from.
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Posted 3 years ago
Thank you for such a fantastic review, Michael. We were wondering, what can we do next time to make it a 5* experience? Enjoy your new clothes and thanks again! Sam
Posted 3 years ago
Good afternoon. Thank you for the quality product and excellent service. Very happy with the purchase.
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Posted 3 years ago
Thank you for your review John it is very much appreciated! Is there anything we can do in the future to make it a 5 star expierence?
Posted 3 years ago
Nice personal touch on the delivery note . Delivery ( probably down to Royal Mail ) could have been quicker ! Overall a good experience
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Posted 3 years ago
Thank you for your lovely feedback, we hope you love your item and we look forward to being of future custom to you. Kind regards, Ellie
Posted 3 years ago
Very happy with my Barbour hoodie. Very soft fabric and good tailored fit
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Posted 3 years ago
Quick & good service. I would use you agsin if needed.
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Posted 3 years ago
Brilliant delivery product perfect only complaint l have is having to pay customs which made the product very expensive l bought from another retailer in the UK last week clubhouse golf and they pay costs for customers in Europe
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Posted 3 years ago
Dear Joey, I completely agree, brexit has been a real pain for us all. I am sorry that you feel the need to give us a negative review but I guess you have a point we are working really hard but once over 150 euros all we can do is deduct the V.A.T. On the plus side you've got an amazing Jacket for a really great price. Hope you may consider reviewing your 3 stars to a 4 starts to ease my anxiety over it all.
Posted 3 years ago
Sorry that Barbara don't make waxed jackets any bigger. Would have loved one. Thanks for your help 👍🙂.
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Posted 3 years ago
Over the moon with jacket and fast delivery,but bought jacket for £249 at 12.30 p.m by early evening price dropped to £223.95 a 25 quid price difference.i sent 2 emails asking about price drop but got no answer,but overall michael stewart seem to be on the ball
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Posted 3 years ago
I bought something online and there was a mix up and I received the wrong item. However, it was very quickly and nicely dealt with and the correct product was sent out very fast Am delighted and think that the customer service is excellent after the unfortunate earlier mistake. I’d would definitely buy from here again
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Posted 3 years ago
The clothing I bought are Xmas presents so cannot really comment on how they fit. Good delivery service will be ordering from you again
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Posted 3 years ago
A product that was offered 10% cheaper than anywhere else I could find it and arrived really quickly. Very good service
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Posted 3 years ago
Great website ! Quality gear and some great sale prices. Will not hesitate to shop there again.
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Posted 3 years ago
MICHAEL STEWART MENSWEAR is rated 4.9 based on 4,276 reviews