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Media Storehouse Ltd Reviews

4.7 Rating 3,096 Reviews

94 %

of reviewers recommend Media Storehouse Ltd

Company Reviews

Product Reviews

4.7

Based on 3,096 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Media Storehouse Ltd:

Media Storehouse has a vast collection of unique images supplied by global brands and dedicated picture libraries. An international e-commerce company, we deliver a range of custom-made prints, wall art and photo gift products to customers globally from production facilities in Australia, Canada, UK and USA.

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Media Storehouse Ltd 5 star review on 8th April 2024

Media Storehouse Ltd 5 star review on 24th November 2023

Media Storehouse Ltd 5 star review on 24th November 2023

Media Storehouse Ltd 5 star review on 23rd November 2023

Media Storehouse Ltd 5 star review on 18th October 2023

Media Storehouse Ltd 5 star review on 18th October 2023

Media Storehouse Ltd 5 star review on 12th September 2023

22

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I found the service offered by Media Storehouse to be very professional and the presentation of purchased article second to none------well done.”

Posted 6 hours ago

“Always prompt and well packaged.”

Posted 1 day ago

“Good products, delay with the shipment (not dependet from Media Storehouse)”

Posted 1 day ago

Regarding the delivery delay; international deliveries can take longer due to the process of passing through local government customs checks. Sometimes, packages are subjected to additional inspections, which can cause delays beyond our control. Please accept our apologies for any inconvenience caused. Thank you for leaving a review Luca and for choosing Media Storehouse for your photo puzzle.

Posted 1 day ago

“Very good quality product which arrived quickly”

Posted 2 days ago

Thank you for your 5-star rating for the greeting card you ordered Joanna. We look forward to welcoming you back to Media Storehouse in the future.

Posted 1 day ago

“Ordered a Birmingham street sign as a retirement gift , the sign being the road of the office he had worked in . Framed it ,looks great”

Posted 2 days ago

We are delighted to have been able to assist you in ordering a Birmingham street sign photo print. Thank you for choosing Media Storehouse for your persoanlised retirement gift. We look forward to welcoming you back in the future, Elizabeth.

Posted 1 day ago

“I was very satisfied with the card. But was disappointed that it was posted in a plain envelope with no protection. This resulted in a small crease in the card which could have been avoided with a tough postage envelope.”

Posted 5 days ago

We're glad to hear that you were very satisfied with the greetings card, but we apologise for any disappointment caused by its packaging. We'll certainly take your feedback into consideration and strive to ensure better protection for future shipments to prevent any creasing. Thank you for bringing this to our attention.

Posted 2 days ago

“We ordered a 30 x 20cm print and purchased a frame of those dimensions accordingly. The print paper was that size, but the print was not. There were very large white margins around the print and it looked terrible in our frame. The envelope was bent when the print arrived and the print was damaged as a result. I took photos of the envelope and the damaged print, but because our order was not of great monetary value, we decided not to pursue the matter. After about a week, after no post-purchase contact from Media Storehouse, I deleted the pictures from my phone. Some purchases are just best made in person.”

Posted 1 week ago

We sincerely apologise for the inconvenience and disappointment you experienced with your recent print Regarding the layout, we recommend that customers check the product descriptions and any associated images before making a purchase. When image files have a different shape than the chosen paper size, as in this instance, we offer two print options: printing the entire image with margins or cropping the image to fill the paper without margins. Customers can select either option based on their preference and your print was manufactured perfectly according to your order specifications. Additionally, we want to assure you that we follow standardised packaging procedures and take utmost care in securely packing our products to ensure they arrive safely. While this is generally effective, we do rely on our carriers to handle the packages with the same level of care. Your decision not to pursue the matter further is respected, but please know that we take all customer feedback seriously and strive to continuously improve our services. Once again, we sincerely apologise for any inconvenience caused, and thank you for sharing your thoughts with us and this community, Deborah.

Posted 1 week ago

“Order received promptly. Well packaged Exactly as expected”

Posted 1 week ago

Thank you for your 5-star rating of Media Storehouse Ltd! We pleased to hear that your mounted prints were received promptly and that they were well packaged, Kristine. We look forward to your next visit with us!

Posted 1 week ago

“Good clear photo. Well packaged and arrived quickly.”

Posted 1 week ago

Thank you for leaving a 5-star review and for choosing Media Storehouse for your photo print, Lynne.

Posted 1 week ago

“Really good company. Will definitely buy from again. Quality product well packaged and promptly delivered. Reall good service. Thanks!”

Posted 1 week ago

We are delighted that you found our company to be really good, and that you will definitely buy from us again. It's also good to know that you were impressed with the quality of our greetings card, as well as the careful packaging and prompt delivery. Thank you so much for your 5-star rating of Media Storehouse Ltd. Andrew!

Posted 1 week ago

“Good quality photo, arrived on time”

Posted 1 week ago

Thanks for choosing Media Storehouse for your fine art print and for leaving a 5-star review too, Gary. We look forward to welcoming you back in the future.

Posted 1 week ago

“Picture is extremely pixelated especially for the price. Receiver of the print was disappointed with image quality. Overall not worth the purchase.”

Posted 1 week ago

We appreciate you taking the time to share your feedback with this community. At Media Storehouse, we take pride in delivering products that meet the expectations of our customers, and we're sorry to hear that the receiver was disappointed. Regarding the pixelation issue, while we strive to maintain high-resolution images across our product range, factors such as image size and viewing distance can influence the perceived clarity of the print. It's important to note that larger prints are typically intended to be viewed from a slightly greater distance to ensure an optimal visual experience. This allows viewers to appreciate the details and overall composition of the artwork without being overly concerned with individual pixels. If there's anything further we can do to address your concerns or assist you in any way, please don't hesitate to reach out to our customer support team (sales@mediastorehouse.com). Thank you again for your feedback, and we hope to have the opportunity to serve you better in the future, Bonnie.

Posted 1 week ago

“Excellent products and service”

Posted 2 weeks ago

Thank you for your 5-star rating. We look forward to welcoming you back to Media Storehouse in the future.

Posted 1 week ago

“My delivery arrived quickly and were excellent quality. I wouldn't hesitate to recommend or order from this company again in the future.”

Posted 2 weeks ago

Thank you so much for your recommendation and our 5-star rating too Mehreen. We truly appreciate your kind words and are pleased to hear that your delivery arrived quickly and that you were pleased with the excellent quality of your greetings cards. We look forward to serving you again in the future.

Posted 1 week ago

“Good value for product and service!”

Posted 2 weeks ago

Thank you so much for your 5-star rating of our photo prints Lea! We appreciate your support and are pleased to hear that you had a positive experience with us.

Posted 1 week ago

“Rapid delivery? good product.”

Posted 2 weeks ago

Thank you, Toby, for your 5-star rating of Media Storehouse Ltd! Rapid delivery and good product are two aspects that we strive to excel in, so we're thrilled to hear that you were satisfied with your poster print. It was a pleasure serving you, and we hope to assist you again in the future.

Posted 1 week ago

“Prima geregeld”

Posted 2 weeks ago

Bedankt voor het achterlaten van een recensie Henny, en dat je voor Media Storehouse hebt gekozen voor je posterafdruk.

Posted 1 week ago

“Perfect print by Berthe Morisot,many thanks”

Posted 2 weeks ago

“Dissapointed that the choice of an added border did not explain it was actually off of the size of the photo and not added at all. Other than that the quality and delivery was very good.”

Posted 2 weeks ago

Thank you for sharing your feedback with this community. We're pleased to hear that you were satisfied with the quality of your photo print and the efficiency of our delivery service. However, we're sorry to learn that you experienced confusion regarding the addition of a border. It's important to note that the chosen layout option is reconfirmed in the order preview images on the Shopping Cart screen. Here, customers have the opportunity to review and adjust the image on the paper by clicking the "Adjust Cropping to adjust" link before completing the order. Our intention with the border option is to provide customers with the opportunity to add a small gap around the image to compensate for the lips of frames, ensuring that less of the image is hidden under the frame's edge however the paper size selected stays the same. We will certainly take your feedback into account as we work to improve our communication and clarity around product options. Once again, thank you for bringing this matter to our attention, and we hope to have the opportunity to serve you better in the future, Graham.

Posted 1 week ago

“I was looking for a naval themed greeting card and found one. It was delivered very quickly. I was pleased.”

Posted 2 weeks ago

We are pleased that we could provide you with the naval themed greeting card you were looking for. Our team works hard to offer a diverse selection of products to meet the varied interests of our customers, and we're glad we hit the mark for you. Thank you for taking the time to rate us. We truly value your support and hope to have the opportunity to serve you again in the future, Tim.

Posted 1 week ago

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Media Storehouse Ltd is rated 4.7 based on 3,096 reviews