Media Storehouse Ltd Reviews

Name: Media Storehouse Ltd
Rating: 4.71

4.7 Rating 3,278 Reviews

93 %

of reviewers recommend Media Storehouse Ltd

4.7

Based on 3,278 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Media Storehouse Ltd:

Media Storehouse has a vast collection of unique images supplied by global brands and dedicated picture libraries. An international e-commerce company, we deliver a range of custom-made prints, wall art and photo gift products to customers globally from production facilities in Australia, Canada, UK and USA.

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Media Storehouse Ltd 5 star review on 21st November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Top! Many Thanks!”

Helpful Report

Posted 2 months ago

Thank you so much, Francois! Happy puzzling 🙂

Posted 2 months ago

“efficeint service. v good product”

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Posted 2 months ago

Thank you for your kind review, Dawn! We're so pleased to hear that you found our service efficient and are happy with your mounted print. Your satisfaction is our mission, and we look forward to serving you again.

Posted 2 months ago

“Great product dispatched in a timely manner. Thank you.”

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Posted 2 months ago

Thank you for your fantastic review, Sarah! We're delighted to hear that you're enjoying your framed print and that it was dispatched quickly. Your satisfaction is our priority, and we look forward to serving you again in the future 🙂

Posted 2 months ago

“Customer service is awesome”

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Posted 2 months ago

Thank you for your awesome review, Sophie! We're so glad to hear that you had a great experience with our customer service. It's our aim to provide the best support possible, and your feedback means the world to us 😊

Posted 2 months ago

“Totally worth the money-I love my walnut framed photo! It looks exactly as I hoped it would and matches the area the picture was hung in. Very satisfied!”

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Posted 3 months ago

Thank you so much for your wonderful review! We're thrilled to hear that you love your walnut framed photo and that it complements your space perfectly. Your satisfaction is our top priority, and we appreciate your support 🙂

Posted 3 months ago

“The print arrived promptly and was well packed”

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Posted 3 months ago

Thank you for your review, Andrew! We're pleased to hear that your print arrived promptly and was well packed. We appreaciate your support and look forward to welcoming you back to Media Storehouse in the future.

Posted 3 months ago

“Fantastic framed print and quick delivery.”

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Posted 3 months ago

There’s nothing like seeing a great review on our page. It makes our day. Thank you 🙂

Posted 3 months ago

“Many thanks for promt reciet of my purchase will defaintely use Media store house again”

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Posted 3 months ago

Thank you for your kind review! It's good hear that your canvas print arrived promptly and that you'll be returning to Media Storehouse in the future. Your support is greatly appreciated, and we look forward to your next order with us 🙂

Posted 3 months ago

“Item as described & arrived on time”

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Posted 3 months ago

Thank you for your review! We're delighted that your print arrived on time and was as described. Your satisfaction is our top priority, and we truly appreciate your support. We hope to welcome you back soon!

Posted 3 months ago

“Great product and prompt service.”

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Posted 3 months ago

Thank you for your wonderful review, Jeni! We're pleased to hear you loved your Poster Prints and appreciated our prompt service too. Your support truly means a lot to us, and we look forward to serving you again in the future!

Posted 3 months ago

“Excellent quality 👌 I ordered mouse mats and photo mug. Speedy delivery,five stars every time. Would recommend to others.will use again. Thank you 👍”

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Posted 3 months ago

Thank you for the fantastic review, Lesley! It' lovely to hear you were pleased with the quality and speed of your delivery. Your recommendations mean the world to us, and we look forward to welcoming you back for your next order 🙂

Posted 3 months ago

“very please with the item is received thank you”

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Posted 3 months ago

John, thank you for your kind comments! Knowing that you're thrilled with your print makes us very happy. We sincerely appreciate your support and hope to serve with you once more in the future!

Posted 3 months ago

“Absolutely loved my print. Thank you so much.”

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Posted 3 months ago

Thank you so much for your wonderful feedback, Celia! We're thrilled to hear that you absolutely loved your framed print. Your support means a lot to us, and we can't wait to assist you again soon!

Posted 3 months ago

“Excellent service.”

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Posted 3 months ago

Thank you for your kind words John! We're delighted to hear you had an excellent experience with us. Enjoy your prints, and we look forward to helping you again soon!

Posted 3 months ago

“The puzzle I ordered was extremely expensive (499) and fell apart constantly during the assembly process. Extremely sad and disappointed, as I usually love doing puzzles; this product was the worst I've ever dealt with.”

Helpful Report

Posted 4 months ago

Thank you for sharing your feedback with the community, Karen. As we noted in our direct communication, USA Puzzles are produced using a high-quality print-on-demand method, which enables a wide range of unique designs. This production approach may result in subtle differences in piece fit compared to traditional, mass-produced puzzles. Our puzzles are primarily designed to offer an enjoyable and engaging assembly experience. While the puzzle in question meets our production standards, we understand that individual preferences and expectations can vary. Your feedback is appreciated and will be considered as we continue to review and refine our product offerings. If you have any further questions or require additional support, please don’t hesitate to reach out to us directly.

Posted 4 months ago

“They offered many sizes to print and they didn’t bother to make sure the picture printed completely. They printed 2/3 of it and blatantly chopped it. Order at your own risk.”

Helpful Report

Posted 4 months ago

Thank you for your feedback. We’re sorry to hear you were disappointed with your order. We have reviewed the details of your purchase and can confirm that the layout was printed cropped as selected during the ordering process. We take great care to ensure our prints remain as true to the original artwork as possible striving to provide clear and detailed product descriptions, images, and specifications on our website so customers can make informed decisions. As all our prints are custom-made, the layout of an image may vary depending on the shape of the original file and the print size chosen. We offer two layout options: printing the entire image (which may add borders) or fitting the image to the selected product (which may involve cropping). These differences are clearly shown during the product selection process and again at the preview stage in the shopping cart. When applicable, customers are shown a message stating: “The original artwork is a slightly different shape than the paper, so margins are added as shown in the preview. Click Adjust Cropping to make adjustments.” We encourage all our customers to review this preview carefully before completing their order. We genuinely value your feedback and are always working to improve clarity in our ordering process. If you have any further concerns, please feel free to reach out directly to our customer service team.

Posted 4 months ago

“Good print but badly packaged. Arrived with edges buckled and a big crease. An expensive fine art print, which I would have expected to be packed better! I would have returned but it's a birthday gift and I don't have time...”

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Posted 4 months ago

We're really sorry to hear your print arrived damaged. We do our very best to securely pack products so that they arrive safely and this does happen generally but we do have to rely on our carriers to take care of them on our behalf and we are sorry that this did not happen in this instance. While we understand you were short on time, if there's anything we can do please don’t hesitate to send a message directly to sales@mediastorehouse.com Thank you for the feedback.

Posted 4 months ago

“I never received my order. I have no tracking information either.”

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Posted 6 months ago

Thank you for reaching out to us. We're sorry to hear that you haven’t received your order. It was sent by standard mail, which unfortunately does not include tracking. We have sent you a direct message to assist you further. Please check your inbox, and we’ll do our best to resolve this for you.

Posted 6 months ago

“Absolutely amazing amount of prints, many that I was really not expecting! I ordered two for my mum's birthday and they were perfect! Great quality and price with quick delivery too.”

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Posted 6 months ago

Thank you so much for your amazing review, Simon! We're pleased to hear that you found such a fantastic selection of prints in our collections and that they were perfect for your mum's birthday too. It's great to know you appreciated the quality, price, and our quick delivery too. Your satisfaction means everything to us, and we can't wait to help you with your next order!

Posted 6 months ago

“My picture bought for a gift was delivered in good condition and was very pleased with the colours and it was just what I asked for. Thankyou”

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Posted 6 months ago

Thank you so much for your lovely review! Your satisfaction is our top priority, and we’re so glad we could help make your gift special. We look forward to serving you again in the future!

Posted 6 months ago

Media Storehouse Ltd is rated 4.7 based on 3,278 reviews