Media Storehouse Ltd Reviews

Name: Media Storehouse Ltd
Rating: 4.72

4.7 Rating 3,202 Reviews

94 %

of reviewers recommend Media Storehouse Ltd

4.7

Based on 3,202 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Media Storehouse Ltd:

Media Storehouse has a vast collection of unique images supplied by global brands and dedicated picture libraries. An international e-commerce company, we deliver a range of custom-made prints, wall art and photo gift products to customers globally from production facilities in Australia, Canada, UK and USA.

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Media Storehouse Ltd 5 star review on 21st November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Picture on the box was distorted. Had to order a separate print from a different source so we judge the picture to the puzzle. Very slack.”

Helpful Report

Posted 2 weeks ago

Thank you for bringing this to our attention, and we sincerely apologise for any inconvenience caused. We aim to provide high-quality products and experiences, and we're sorry to hear that the image on the box did not meet your expectations. To help us investigate this issue further, could you please share more details, along with photos showing the distortion on the box, sending the information to sales@mediastorehouse.com? This will allow us to better understand the problem and work towards a resolution. We truly value your feedback and appreciate the opportunity to make things right.

Posted 2 weeks ago

“A superb service.”

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Posted 2 weeks ago

Thank you for your wonderful review, Henry! We're thrilled to hear that you found our service superb. Your satisfaction is our top priority, and we look forward to assisting you again in the future!

Posted 2 weeks ago

“Items ordered were in immaculate condition and arrived in only two days.”

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Posted 3 weeks ago

Thank you for your fantastic review, Michael! We're delighted to hear that your photo prints arrived in immaculate condition and so quickly. Your satisfaction is our priority, and we can’t wait to serve you again soon!

Posted 3 weeks ago

“I have been purchasing from Media Storehouse for awhile now and their posters and prints are always amazing quality. A+++!!!”

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Posted 3 weeks ago

Thank you so much for your kind words and continued support, Samantha! We're thrilled to hear that you've been enjoying our posters and prints. Your support truly means the world to us, and we look forward to providing you with more amazing quality in the future! A+++ right back at you 😊

Posted 3 weeks ago

“i busted on this. 10/10 would reccomend the 700 dollar metal sheet version, most nut room”

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Posted 3 weeks ago

Thank you for your review. Your enthusiasm is infectious, and we appreciate the recommendation too!

Posted 3 weeks ago

“Excellent choice of material and fast dispatch”

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Posted 3 weeks ago

Thank you for your review! We're pleased to hear you appreciated the quality of our photo prints and the quick dispatch too. Your support means a lot, and we look forward to serving you again in the future!

Posted 3 weeks ago

“Excellent!”

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Posted 3 weeks ago

Thank you for your review, Yannis! It's great to hear the photo prints were excellent. Your support is appreciated, and we can't wait to serve you again soon!

Posted 3 weeks ago

“Very easy to deal with. I was very pleased with the item I ordered. It was worth the wait. I would highly recommend them.”

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Posted 3 weeks ago

Thank you for your review, Chris! We're delighted to hear that you found the process easy and that you're pleased with your photo print. Your recommendation means a lot to us and we appreciate your support and look forward to serving you again soon!

Posted 3 weeks ago

“Trying to upload photos of damaged and rolled envelope and wrinkled print, but it's not working. Please, when packaging a print, include heavier stock to keep the print flat. Heavy books took away the roll but not the wrinkle.”

Helpful Report

Posted 3 weeks ago

Thank you for your feedback. We are sorry to hear about the condition in which your print arrived. We follow standardized packaging procedures and take great care to securely pack our products to ensure they arrive in excellent condition. However, we also rely on our carriers to handle packages with care, and we sincerely apologize that this was not the case with your order. To assist you further, please email the photos of the damaged and wrinkled print to sales@mediastorehouse.com. Once we receive them, our team will thoroughly review the issue and provide you with a prompt update. Thank you for bringing this to our attention, and we appreciate your patience and understanding as we work to resolve this matter.

Posted 3 weeks ago

“Overall my eperience of purchasing from Media Sorehouse was positive. However, I was diappopinted with one of my items, a larger print that had had its borders altered as it was smaller than the original. While I accept that the fault was mine and that I had been warned that in the size I had chosen would have this result, I didn't fully appreciate that this would shorten the foreground to the extent that the picture now appears to be unbalanced. I have not hung the picture as a reult.I wonder if it is possible to make this point clearer to the buyer when they are selecting size. Thank you”

Helpful Report

Posted 4 weeks ago

Thank you for sharing your feedback Bronwyn. We're glad to hear that your overall experience with Media Storehouse was positive but are sorry to hear that the adjusted layout of your larger print did not meet your expectations. We take great care to ensure our prints remain true to the original artwork. To help customers fully understand potential changes in layout, we recommend reviewing the product description and images on our website before making a purchase. On our "Choose Your Product" page, we display any layout differences due to print size selection, and the order preview on the "Shopping Cart" page confirms these adjustments with a message that reads: “The original artwork is a slightly different shape than the paper, so margins are added as shown in the preview. Click Adjust Cropping to make adjustments.” Your suggestion to make this information even clearer is invaluable, and we’ll review how we can improve this process to ensure the final product meets every customer’s expectations. Thank you again for helping us improve!

Posted 4 weeks ago

“I purchased a print from Media Storehouse of the Giuseppe De Nittis painting "In the Wheat Fields". Instead of providing a print of the PAINTING in the 10x13" size specified, I received a 9x12" print of the painting with a one inch clearly faux frame border all the way around which was actually part of the print itself! It was as if they had taken a picture of the painting AND matting. What on earth were they thinking?? Beware of ordering prints from Media Storehouse - they sell really expensive tacky garbage.”

Helpful Report

Posted 4 weeks ago

Thank you for sharing your feedback with this community. As advised in our direct message, upon reviewing your order, we confirmed the item was fulfilled exactly as specified in your order and as displayed on our website. The print you received, including the border, is consistent with the product description and images available at the time of purchase. While we understand that this may not have met your expectations, we encourage all customers to carefully review product details before placing an order to avoid any misunderstandings. We also understand that mistakes can happen during the ordering process therefore, as a courtesy, we have processed a full refund for your order. This should be reflected in your account within 3-5 business days. You are welcome to keep the print, or if you prefer, you can dispose of it as you see fit. If you have any further questions or need assistance, please feel free to reach out directly as before.

Posted 4 weeks ago

“Outstanding service throughout. Excellent quality jigsaws and very swift delivery. Simply cannot get anywhere near this range of choice from any other outlet. Superb!”

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Posted 4 weeks ago

Thank you so much for your wonderful review, Peter! We're thrilled to hear that you had an outstanding experience with our jigsaws and that the swift delivery met your needs. It’s fantastic to know that our range of choice impressed you too. Your kind words motivate us to keep delivering top-notch service, and we can't wait to have you back for more puzzle fun in the future!

Posted 4 weeks ago

“The picture I ordered was exactly as described, beautifully packaged and just what I was looking for.”

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Posted 1 month ago

Thank you so much for your review, Claire! It's great to hear that the Michael Caine print you met your expectations and that it was beautifully packaged too. It’s always our aim to provide exactly what our customers are looking for, and your kind words truly motivate us and we look forward to serving you again in the future!

Posted 1 month ago

“I bought a 1000 piece jigsaw of Evening Star. It was at a discount price and arrived before expected. Great experience. Highly recommended.”

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Posted 1 month ago

Thank you for the fantastic review, Philip! We're pleased to hear that you had a great experience with your 1000 piece jigsaw of Evening Star and that it arrived ahead of schedule. It's always our goal to provide quality products at great prices, and your recommendation means a lot to us. Enjoy your jigsaw puzzling, and we hope to see you back for more in the future!

Posted 1 month ago

“I was pleased to find a photo of a dear friend who died many years ago and get a framed print of him was great. The framed photo came well packaged.”

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Posted 1 month ago

Thank you for your heartfelt review, Dave! We're truly glad that you found a meaningful photo of your dear friend in the BikeSport TT Race Pics collectin and that the framed print arrived well packaged. It's wonderful to know that our service helped you preserve those cherished memories. We appreciate your feedback and hope you enjoy your print for years to come!

Posted 1 month ago

“I enjoyed an excellent service - a high quality photo dispatched swiftly and received safely. I’m a first time customer who would happily use the Media Storehouse again - I found it an easy to use and great value for money experience.”

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Posted 1 month ago

We're delighted to hear that you enjoyed our service and are pleased with the quality, speed, and safe delivery of your print. It’s fantastic to know that your first experience with Media Storehouse was positive, and we look forward to serving you again. Thank you for choosing us, your feedback, and for highlighting the value we aim to provide!

Posted 1 month ago

“Love these jigsaws that are made to each individuals needs. I have been doing them for many years now.”

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Posted 1 month ago

Thank you so much for your wonderful review Margaret! We're thrilled to hear how much you enjoy our personalised jigsaws and that they've been a part of your puzzle journey for many years. Creating puzzles that match each individual's preferences is something we're truly passionate about, so it's fantastic to know they're bringing you joy. Happy puzzling, and we look forward to being a part of your collection for many more years!

Posted 1 month ago

“Perfect quality for us! :)”

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Posted 1 month ago

We’re happy you’re pleased with our products and service. Thank you Miina.

Posted 1 month ago

“Smart and efficient service straight to my letterbox. Good communication. A4 poster was in perfect condition. I have since been looking at the Media Storehouse range of products.”

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Posted 1 month ago

Thank you for the amazing review, Peter! We're thrilled to hear that you received your print in perfect condition and that our service met your expectations. It's gppd to know you're exploring our range of products, and we look forward to seeing what you find!

Posted 1 month ago

“Good web site. Fast delivery well packed will use again”

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Posted 1 month ago

Thank you for the great review, Christine! Your satisfaction is our priority, and we can’t wait to welcome you back for your next order!

Posted 1 month ago

Media Storehouse Ltd is rated 4.7 based on 3,202 reviews