Media Storehouse Ltd Reviews

Name: Media Storehouse Ltd
Rating: 4.71

4.7 Rating 3,333 Reviews

93 %

of reviewers recommend Media Storehouse Ltd

4.7

Based on 3,333 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Media Storehouse Ltd:

Media Storehouse has a vast collection of unique images supplied by global brands and dedicated picture libraries. An international e-commerce company, we deliver a range of custom-made prints, wall art and photo gift products to customers globally from production facilities in Australia, Canada, UK and USA.

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Media Storehouse Ltd 5 star review on 10th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great purchase, very good quality and good value”

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Posted 6 hours ago

“Terrible print. Never got back to me because I wasn't able to photograph it before I threw it out. Waste of money. Do not shop here.”

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Posted 23 hours ago

We’re sorry to hear you were unhappy with your purchase Cindy. To review any quality concerns, we do require photos of the print; unfortunately, as the item was disposed of before images could be provided, we were unable to assess the issue. We aim to provide clear product descriptions, images, and specifications to help customers make informed decisions. All prints are produced from high-resolution files supplied by the original source and are printed as provided, without editing, to accurately reflect the original artwork.

Posted 22 hours ago

“Very poor quality print within a very poor quality frame. I am very disappointed with cheap looking product.”

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Posted 5 days ago

We're sorry to read here how disappointed you are with the quality of both the print and the frame. To help our quality control team review the issue and resolve this as quickly as possible, we kindly ask if you could email us a few photos of the item, including the frame, print, and the packaging, to sales@mediastorehouse.com. Photos taken on a mobile phone are perfectly fine. These images will allow us to properly assess what has gone wrong without asking you to return the product at this stage. Once we receive the photos, we will review them promptly and come back to you with the next steps. Thank you for your cooperation Kevin.

Posted 5 days ago

“EXCELLENT. DISPATCH QUICK. COMES QUICK. LOVELY ITEMS”

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Posted 1 week ago

Thank you so much for your lovely review and for continuing to support us Vicki — it truly means a lot 🌟 We’re delighted to hear you’re continue to be happy with the items and our quick dispatch and delivery too. We really appreciate you taking the time to share your experience and look forward to helping you again soon.

Posted 5 days ago

“I was delighted to discover two rare historical images to purchase in the catalogue. Service was exremely fast. I opted for cheapest version, the greeting card, which suited my purpose excellently, and would like to suggest a further option - the print on plain white card of 6x4, with the option of no cropping but with any necessary border being variable in width to allow for this. The card would then fit into standard albums. My only (small) criticism of the black and white prints is that they were a trifle too dark. Was lightening up an option? I didn't notice this.”

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Posted 1 week ago

“I was thrilled to see an offering for a puzzle with an image of the ship my mother-in-law came over on from Italy! Unfortunately, the puzzle pieces were not cut all the way through which left several pieces damaged. The bank card I used to purchase the puzzle was also shut down because the charge was ran through a foreign country. And subsequently, my paypal account was disabled. It felt like such a nice, thoughtful gift for my husband for Christmas but has turned into quite a disappointment and definitely a hassle with my banking. I would not purchase from this company again.”

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Posted 2 weeks ago

Thank you for taking the time to share your experience — we’re genuinely sorry to hear how disappointing this was, especially as the puzzle was intended to be a meaningful Christmas gift. Regarding the puzzle, we agree that pieces not being fully cut is not acceptable. That said, based on the photos provided, the pieces appear to be held by very small tabs and can be easily separated. If any pieces were damaged during this process, this would be treated as a production fault and we would of course arrange a replacement or refund. As this review was posted anonymously, we kindly ask that you contact us directly if further assistance is required. As for the payment issue, we should clarify that we do not process or store card details ourselves. All payments are handled securely via PayPal or Stripe. As our company is UK-based, some international banks may flag transactions automatically, even when they are completely legitimate. We understand how frustrating this can be, but this is controlled by the card issuer rather than by us. We take pride in producing high-quality, historically meaningful puzzles, and we truly hope to resolve this for you.

Posted 2 weeks ago

“I purchased a framed picture for my Dad's 80th birthday,The service was really good and the way product had been packaged to avoid damage was really impressive,I would definitely use Media Storehouse again in the future.”

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Posted 1 month ago

Thank you so much for your kind words Chris! We’re delighted to hear that your Dad’s 80th birthday gift arrived safely and that you were happy with our service. It means a lot to know our packaging and care are appreciated. We would be thrilled to welcome you back to Media Storehouse in the future!

Posted 2 weeks ago

“Prompt delivery and quality print as advertised”

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Posted 1 month ago

Thank you, Steve; it's good to know you're pleased with the prompt delivery and quality ofthe framed print We appreciate your kind feedback 🙂

Posted 1 month ago

“Easy to order,very fast delivery”

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Posted 1 month ago

Thank you, Derek; we’re pleased to hear you found the print easy to order and that the delivery was very fast. We appreciate your kind feedback 🙂

Posted 1 month ago

“Excellent service, fast delivery, highly recommended.”

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Posted 1 month ago

Thank you, Nick; we’re delighted you had excellent service and fast delivery of your canvas print and truly appreciate your recommendation too 🙂

Posted 1 month ago

“Very happy with the service and it is the only supplier of the unusual item I had scoured the internet for.”

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Posted 1 month ago

Thank you for your kind words. We’re thrilled you’re happy with our service and that we were able to supply the personalised puzzle too 🙂

Posted 1 month ago

“Looks great”

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Posted 1 month ago

Thank you, Raymond; we’re glad your framed print looks great - we appreciate your kind feedback 😊

Posted 1 month ago

“Excellent service, really pleased with the prints that we purchased. Would definitely use them again.”

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Posted 1 month ago

“Frame on initial print damaged, replaced immediately with no qualms. Great service”

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Posted 1 month ago

“Everything I've purchased from Media Storehouse. Mugs, Jigsaws, Cards and a St.Pauls Blitz print have all been of excellent quality. Will get more without a doubt. Thanks”

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Posted 1 month ago

“I am absolutely delighted wih the quality of my print. I contacted your office regarding an error I had made on my contact details and my call was dealt wih by a very friendly member of staff. Highly recommended all round.”

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Posted 1 month ago

Thank you, Lesley; we’re thrilled you’re pleased with the canvas print quality and that our team handled your contact details issue in a friendly, efficient way. We truly appreciate your kind words and recommendation. 😊

Posted 1 month ago

“Quick postage time & well packaged...a quality print !”

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Posted 2 months ago

Thank you Howard; we’re delighted you’re happy with the quick postage and packaging and quality of your poster print. We appreciate your feedback🙂

Posted 2 months ago

“Well done.”

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Posted 2 months ago

Thank you for your kind words Milan . We’re delighted you’re happy with our service 🙂

Posted 2 months ago

“I have issue my order , I email, called never respond”

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Posted 2 months ago

We're sorry for the delay in getting back to you but confirm that we have received your direct email and the photos you sent through. These have now been passed to our team and are being investigated as advised. Thank you for your patience, and we’ll be back in touch as soon as we have an update.

Posted 2 months ago

“The end product was lovely and looked good quality. The service was speedy and efficient. My only disappointment was that it was bought as a gift with a significant meaning. It would hang been nice if there’d been a note stating the name of the print and artist with a little detail, included in the package.”

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Posted 2 months ago

Thank you Carol. We’re delighted you love the canvas print and that the service was speedy. We’re sorry the gift didn’t include a note with the print and artist details. We’ll pass your suggestion to the team to consider for future orders 🙂

Posted 2 months ago

Media Storehouse Ltd is rated 4.7 based on 3,333 reviews