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Media Storehouse Ltd Reviews

4.7 Rating 3,084 Reviews

94 %

of reviewers recommend Media Storehouse Ltd

Company Reviews

Product Reviews

4.7

Based on 3,084 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Media Storehouse Ltd:

Media Storehouse has a vast collection of unique images supplied by global brands and dedicated picture libraries. An international e-commerce company, we deliver a range of custom-made prints, wall art and photo gift products to customers globally from production facilities in Australia, Canada, UK and USA.

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Media Storehouse Ltd 5 star review on 8th April 2024

Media Storehouse Ltd 5 star review on 24th November 2023

Media Storehouse Ltd 5 star review on 24th November 2023

Media Storehouse Ltd 5 star review on 23rd November 2023

Media Storehouse Ltd 5 star review on 18th October 2023

Media Storehouse Ltd 5 star review on 18th October 2023

Media Storehouse Ltd 5 star review on 12th September 2023

22

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service and reasonably priced but the picture I bought was much darker than I had anticipated.”

Posted 2 weeks ago

We are pleased to hear that you found our service to be good and the photo print reasonably priced. We also wanted to let you know that hi-res files are not edited prior to production, making prints an accurate representation of the original artwork. However individual computers reproduce colours in different ways, making exact matching impossible over the internet. Images viewed on computer monitors have light shining through them, unlike the photo prints therefore the colours on physical products may differ from your screen view. We understand that these technical details might not fully capture the experience of holding the print in your hands. If you have any concerns about the accuracy, please don't hesitate to send a photo(s) for further review directly to sales@mediastorehouse.com. Once again, thank you for your valuable feedback and your understanding of the intricacies involved in translating digital images to physical prints.

Posted 1 week ago

“well packed, delivered on time”

Posted 1 month ago

Thanks so much for your kind feedback regaridng your poster print order. We look forward to your next visit with us!

Posted 1 month ago

“I really like the site and the amount of variety offered but I think te site would benefit from a more powerful search engine.”

Posted 1 month ago

Thank you for your valuable feedback,Neil! We're glad to hear that you appreciate the variety on our site. We'll certainly take your suggestion into consideration as we strive to improve our search engine to enhance your browsing experience.

Posted 1 month ago

“Very pleased with quality of card and the delivery service.”

Posted 1 month ago

We appreciate your feedback, Pauline. It's good to know that you were very pleased with the quality of the greetings card and our delivery service too. Thank you for choosing Media Storehouse Ltd. We hope to serve you again in the future!

Posted 1 month ago

“Good quality”

Posted 1 month ago

“Photographs arrived quickly”

Posted 1 month ago

“Came promptly, looking forward to working on it, the picture on the box is a little small, but overall a good puzzle not readily available elsewhere.”

Posted 2 months ago

Thank you so much for your wonderful 4-star rating and review of the Jigsaw Puzzle. We truly appreciate your support and are delighted to hear that your order arrived promptly. We are also thrilled to know that you are looking forward to working on the puzzle. We will definitely take note of your feedback regarding the picture on the box for future consideration, however we are glad to hear that despite this, you still found the puzzle to be of good quality and a unique find not easily available elsewhere. Once again, thank you for choosing Media Storehouse Ltd. We greatly value your business and look forward to serving you again in the future, Andrew

Posted 2 months ago

“I bought a customised birthday card. The product is good quality and the speed of despatch was superb. I struggled with the ordering process, type font and display. The process wasn't straightforward”

Posted 2 months ago

Thank you for sharing your experience with us, Susan! We're glad to hear that you were satisfied with the quality of the customised birthday card and the promptness of our dispatch service however do apologise for any inconvenience you faced during the ordering process. We value your input and strive to make every step of the process straightforward for our customers.

Posted 2 months ago

“Good site for images from golden age of Hollywood”

Posted 4 months ago

Thank you for leaving a great review, Philip and for choosing Media Storehouse for your Marlene Dietrich photo print. We hope to be of help again soon!

Posted 4 months ago

“Excellent historical photographic archive (even found one of my own brother racing in the TTs 40 years ago). Can't give 5 stars as there is an ongoing problem with the rigidity of the envelopes used to post photographs.”

Posted 4 months ago

We greatly appreciate your kind words regarding our high-quality prints and our commitment to prompt delivery. Most importantly, we value your loyalty as a returning customer, Clive. Ensuring the secure delivery of our products is a top priority for us. While we meticulously handle our packages, we acknowledge that the handling by carriers is beyond our direct control. Despite our usual effective standard packaging methods, we understand the frustration that delivery incidents, such as transit damage, can cause. Nonetheless, we are delighted that the replacement print arrived safely. Your feedback is immensely valuable to us as it assists us in enhancing our services to better cater to customers like you. We genuinely thank you for your ongoing support. Should you have any further suggestions or queries, please feel free to reach out to us directly.

Posted 4 months ago

“Good quality print, arrived in good time, very happy.”

Posted 5 months ago

Thank you for your feedback, Neil. We appreciate that you were very happy with the good quality and delivery of the poster print from the Mirrorpix collection. We look forward to your next visit with us!

Posted 5 months ago

“Great puzzle”

Posted 5 months ago

Thanks for your review, Helen. We're glad you enjoyed your Hadrians Wall Sycamore Gap Tree puzzle.

Posted 5 months ago

“The jigsaw I ordered is lovely- beautiful colours and a stunning image. I would have liked a larger image than the one on the box, but that is my only quibble. The jigsaw arrived promptly and is of good quality. I would definitely order from Media Storehouse again.”

Posted 5 months ago

Thank you for your feedback, Sylvia! We're pleased to hear that you loved the jigsaw, especially its beautiful colours and stunning image of Madeline. We appreciate your suggestion for a larger image and will consider this for future products. We're delighted that your order arrived promptly and met your expectations in terms of quality. We look forward to serving you again at Media Storehouse!

Posted 5 months ago

“Good quality and value”

Posted 7 months ago

“Arrived promptly and was exactly as expected except slight crumpling on edge caused by plastic tube end. Not visible when print framed”

Posted 8 months ago

Thank you for your valuable feedback! We're delighted to hear that your poster print arrived promptly and met your expectations. We apologise for any inconvenience caused by the slight crumpling on the edge. Nevertheless we're glad to know that it isn't visible when the poster is framed. Your satisfaction is our priority, and we appreciate your support. Should you have any further comments or inquiries, please don't hesitate to reach out directly.

Posted 8 months ago

“Fairly easy website to select size and color/bw - confusing when selecting caption with size. Got the - size/color but did not get the art title/artist...my mistake I guess.”

Posted 9 months ago

Thank you for your feedback on our website's ordering process, Debra. We appreciate your input and would like to address your concerns. We're glad to hear that you found it fairly easy to select the size and color options and understand that selecting the caption with the size was confusing, and we apologize for any inconvenience caused. We value your feedback and will take it into consideration to improve our user interface and make the caption selection process clearer and more intuitive. In the meantime, we encourage you to visit our update page at https://www.mediastorehouse.com/updates/personalization. This resource contains valuable information about personalization options. Additionally, if you require further assistance or have any specific questions, our online support team is available to provide guidance and address any concerns you may have. Thank you once again for your feedback. We are committed to continuously improving our website and user experience, and your input helps us in that endeavor. We value your patronage and hope to have the opportunity to serve you better in the future.

Posted 9 months ago

“Very good service”

Posted 10 months ago

Thank you so your support, John. We truly appreciate your business and look forward to serving you again.

Posted 10 months ago

“Very quick delivery. Thank you.”

Posted 10 months ago

We really appreciate your positive feedback about our very quick delivery of the jigsaw puzzle. Thank you for taking the time to post this review and we look forward to serving you again in the future.

Posted 10 months ago

“Very good.”

Posted 10 months ago

Thank you for your taking time to post a review of your prints order, Paul, which is extremely appreciated and we thank you for your support.

Posted 10 months ago

“Ordering was easy to complete, delivery was excellent. Puzzles ordered were a bit blurry”

Posted 1 year ago

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Media Storehouse Ltd is rated 4.7 based on 3,084 reviews