Media Storehouse Ltd Reviews

Name: Media Storehouse Ltd
Rating: 4.72

4.7 Rating 3,085 Reviews

94 %

of reviewers recommend Media Storehouse Ltd

4.7

Based on 3,085 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Media Storehouse Ltd:

Media Storehouse has a vast collection of unique images supplied by global brands and dedicated picture libraries. An international e-commerce company, we deliver a range of custom-made prints, wall art and photo gift products to customers globally from production facilities in Australia, Canada, UK and USA.

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Media Storehouse Ltd 5 star review on 8th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery and excellent product”

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Posted 2 months ago

Thanks for choosing Media Storehouse for your greeeting card and for posting a 5-star review, James.

Posted 2 months ago

“My school friend liked the personalised birthday card showing the football ground where we used to go in our youth. It arrived on time and was well received.”

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Posted 2 months ago

We're pleased to hear that your school friend loved the personalised birthday card. It's great to know that our product could bring back fond memories for both of you! Thank you so much for giving Media Storehouse Ltd a 5-star rating! We truly appreciate your support and the time you took to share your experience, Peter

Posted 2 months ago

“Personalised birthday card. Easy to do. Arrived VERY quickly. I was very impressed. 10/10. Thank you x”

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Posted 3 months ago

Thank you so much for taking the time to give us a 5-star rating, Leigh. We're glad that you found our personalised birthday card easy to create and that it arrived very quickly. We strive to provide a seamless and efficient experience for our customers, and feedback like yours lets us know we're on the right track.

Posted 2 months ago

“Good selection of card designs. Timely delivery.”

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Posted 3 months ago

Thank you so much for taking the time to give us a fantastic 5-star rating We're especially glad that you found our selection of card designs to be good and that the delivery was timely. We strive to offer a diverse range of options to cater to various preferences. We look forward to serving you again in the future!

Posted 3 months ago

“Impressive library of images, many of which can only be found here.”

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Posted 3 months ago

Thank you so much for your feedback, Raven! We're delighted to hear that you find our library of images impressive and unique. We're committed to providing a diverse and exclusive collection for our customers. If you ever have any specific requests or need assistance with anything, please don't hesitate to reach out.

Posted 3 months ago

“I found Media store house by accident. Having searched your stock I found a military advert I'd been looking for for a good while. A good freind now passed away features in it as the main part and I remember the advert from its heyday A very Happy fella. All I can say is keep up the good work.”

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Posted 3 months ago

Thank you for your heartwarming feedback, Peter. We're delighted to hear that you stumbled upon Media Storehouse and were able to find the military advert poster print you had been searching for. We'll do our best to continue providing a wide range of captivating and nostalgic content for our valued customers like you. Thanks again!

Posted 3 months ago

“Good quality products. Good range of subjects and variety of product type. Ordering is straight forward and good delivery. Packaging is substantial. After first purchase made others and looking at more. Recommended.”

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Posted 3 months ago

Thank you for taking the time to share your feedback Phil! It's great knowing that you find our library of images impressive and unique. At Media Storehouse, we are dedicated to curating a diverse and exclusive collection to meet the varied needs of our customers so we're pleased hat we have been able to provide you with the quality and uniqueness you were looking for and we look forward to your next visit.

Posted 3 months ago

“Very easy to set up, and pay with PayPal , arrived quickly, excellent print, very Happy with purchase.”

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Posted 3 months ago

We're delighted to hear that you found our setup and payment process easy, received your order promptly, and are thrilled with the quality of your print – thank you for your positive feedback and we hope to be of help again soon!

Posted 3 months ago

“Red squirrels are one of my favourite animals and need our protection. This professional quality photographic print will be framed for one chosen hospital ward, one five wards, that helped to save my life and supported my health and wellbeing when I needed that extra care, attention, and medical intervention.🦋🧡”

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Posted 3 months ago

Thank you so much, for giving Media Storehouse Ltd a 5 star rating for the photo print, Joss! It means a lot to us. Red squirrels are one of our favourite animals too. We’re so glad to hear your story and proud to be able to contribute to paying homage to the medical teams that helped in your recovery.

Posted 3 months ago

“Media store have an image of myself and my sisters Named Ross Triplets of Aldwick Road My self or my sisters have not given consent for our image of our first day at school to be used and SOLD on your website Explain how this can happen As a family we are not happy As we feel at the age of 61 we are been exploited You are selling a memory that is personal only to us NOT your website”

Helpful Report

Posted 3 months ago

Media Storehouse operates image stores on behalf a wide-range of partners. You can find out more about our products and services on our FAQ page (www.mediastorehouse.com/help.html). If you would like to send the Media ID number of the image, which you will find in the product info tab underneath the product details, to sales@mediastorehouse.com we will pass the inquiry onto the relevant print partner so they can communicate with you directly. Thank you for bringing your concern to our attention, Gillian.

Posted 3 months ago

“I placed a order on December 15 and was told via telephone that I would receive my order on December 22. It’s December 22 and nothing. My attempts to contact them have not been successful. I have left them numerous telephone messages and sent them numerous emails and FB messenger messages and they will not respond. It appears as though they have “ghosted “ me, which is a ominous sign. At this time I have no choice but to conclude I have been scammed. I hope this is not the case, but if walks like a duck, talks like a duck, it is indeed a duck. I will update this most as things evolve.”

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Posted 4 months ago

We would also like to clarify that we did respond to your initial message on December 22nd. However, it's possible that our response might have inadvertently landed in your spam or junk email folder. The delay in responding to subsequent messages the same day was an anomaly, possibly due to the high volume of requests during the busy holiday season, and we regret any inconvenience it caused. All Media Storehouse products are customized, and this involves a meticulous process to craft and prepare each item for shipping. The estimated shipping date mentioned in the order details, December 22nd, was provided as an indication of when the item would be dispatched, not as the delivery date. During the month of December, we experienced a substantial surge in orders, which regrettably led to delays in shipping some orders. Despite our commitment to delivering orders promptly, the high volume and the inherent uncertainties associated with shipping during this busy season have made it challenging for us to guarantee precise delivery dates. We genuinely apologize for any inconvenience this delay may have caused and sincerely appreciate your understanding and patience in this matter. If you have any further questions or concerns regarding your order, please do not hesitate to reach out to us directly. Thank you for sharing your feedback with this community. We value every customer and strive to resolve issues in a timely and efficient manner. We hope this explanation clarifies the order and any misconceptions about our business practices.

Posted 4 months ago

“Fast delivery, good photo poster, please with company and purchase”

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Posted 4 months ago

“Ordered a birthday card with a picture of his idol - Giacomo Agostini at the Isle of Man on. He was thrilled. Great card and service, arrived on time and in perfect condition.”

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Posted 4 months ago

Thank you so much for your 5 star rating of Media Storehouse Ltd! We are glad to hear your recipient was thrilled with their birthday card of Giacomo Agostini at the Isle of Man. We appreciate your feedback and are pleased to hear that your order arrived on time and in perfect condition. Thank you for your support!

Posted 4 months ago

“Good quality prints with quick delivery”

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Posted 4 months ago

Thanks so much for your 5 star rating of Media Storehouse Ltd. We're glad you found our framed print to be of good quality and that your delivery was quick. Your kind feedback mean a lot to us. Thanks again, Simon!

Posted 4 months ago

“Quick delivery and well packaged. Very pleased with product.”

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Posted 4 months ago

Thanks for choosing Media Storehouse for your greeting card and for leaving a 5-starreview, Keith.

Posted 4 months ago

“quality prints,very quick delivery packaged in decent envelopes,thanks”

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Posted 4 months ago

Thank you for our 5-star review and for choosing Media Storehouse. We are delighted that you were pleased with the photo print quality, the very quick delivery, as well as the packaging.

Posted 4 months ago

“Good site for images from golden age of Hollywood”

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Posted 4 months ago

Thank you for leaving a great review, Philip and for choosing Media Storehouse for your Marlene Dietrich photo print. We hope to be of help again soon!

Posted 4 months ago

“The website had lots of choice and was easy to use. My order was delivered on time and was an excellent quality print. I will ordering some prints in the coming days.”

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Posted 4 months ago

Thank you for your wonderful 5-star review, it's greatly appreciated! We're so glad you found our website easy to use with lots of choice, and also that your order was delivered on time and was of excellent quality. We look forward to you ordering more prints with us in the days to come!

Posted 4 months ago

“Very pleased with the speed my order was dealt with. This item arrived in excellent condition which is great as it is an xmas gift”

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Posted 4 months ago

Thank you for sharing your feedback, Mrs Blazey! We're pleased to learn that your Norwich Cathedral jigsaw puzzle order was swiftly processed, reaching you in excellent condition. Knowing that your item arrived in perfect shape for your Christmas gift brings us great joy.

Posted 4 months ago

“Whoever rolled up the print obviously wasn't aware that they were dealing with a $100+ item. Print arrived with dents and creases that fortunately our framer was able to fix. We previously ordered the same print from Art.com for $25. It also came creased but more severely so it couldn't be framed. So I guess we just paid an extra $75 for smaller creases! Don't waste your money on their "fine art" print option - virtually the exact same thing we got from art.com for $25. And they refunded the $25 when I called (and actually got to talk to a live person) to report the damage”

Helpful Report

Posted 4 months ago

We genuinely apologize for the inconvenience caused by the condition in which your print arrived. We understand the disappointment caused by receiving a damaged item, especially when dealing with artwork of substantial value. We take great pride in the quality of our fine art prints, and it is disappointing to learn that your experience did not reflect the high standards we strive to maintain. We have standardised packaging practises in place, and always endeavour to package our products securely to ensure their safe arrival. While cases of transit damage are uncommon, we do rely on our carriers to treat our parcels with care. To assist our quality control team in investigating this matter further and expediting the resolution process, we kindly request your cooperation in providing photo(s) of the issue, including images of the packaging by sending them directly to sales@mediastorehouse.com. This will help us understand the extent of the issue without necessitating an immediate return of the product. Once we receive the photos we will conduct a thorough review to promptly address the situation and provide you with an update. We appreciate your cooperation and attention to this matter and are committed to resolving this issue to your satisfaction. and look forward to receiving the photos Thank you for sharing your feedback with us and this community, Peter.

Posted 4 months ago

Media Storehouse Ltd is rated 4.7 based on 3,085 reviews