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Media Storehouse Ltd Reviews

4.7 Rating 3,408 Reviews
93 %
of reviewers recommend Media Storehouse Ltd
4.7
Based on 3,408 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email
Read Media Storehouse Ltd Reviews

About Media Storehouse Ltd:

Media Storehouse has a vast collection of unique images supplied by global brands and dedicated picture libraries. An international e-commerce company, we deliver a range of custom-made prints, wall art and photo gift products to customers globally from production facilities in Australia, Canada, UK and USA.

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“There was a problem with my order in that the wrong colour frame was provided; however this was rectified very promptly and without query by Media Storehouse, so I have no complaint. I feel that a true reflection of a company, is not how they deal with things that go well, but how well they respond to a problem, and I cannot fault the way my problem was resolved. Thank you.”
Helpful Report
Posted 1 year ago
Thank you for your thoughtful feedback Phil. We’re delighted to hear that your frame issue was resolved promptly and to your satisfaction. We completely agree that how a company responds to problems is important, and we’re glad we could provide a positive experience for you. Your kind words are greatly appreciated, and we hope you continue to enjoy your purchase from Media Storehouse 🙂
Posted 1 year ago
“Great prints, quick delivery & a good price”
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Posted 1 year ago
Thank you for your kind feedback Richard We’re pleased to hear you’re happy with the quality of your prints, the quick delivery, and our pricing too. We really appreciate your support and hope to serve you again soon 🙂
Posted 1 year ago
“Excellent quality print - dellivered quickly.”
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Posted 1 year ago
Thank you for your feedback Anne! We’re delighted to hear that your print arrived quickly and that you’re pleased with its quality. We appreciate your support and hope you enjoy your print 🙂
Posted 1 year ago
“Customer service not great. Make sure you check details carefully before you order.”
Helpful Report
Posted 1 year ago
As mentioned in our direct message, we were sorry to hear you were disappointed. We always encourage customers to carefully review the product descriptions and product images before placing an order to ensure the item meets expectations. Your print was produced with margins as ordered; however, we understand that mistakes can occasionally occur during the ordering process so, to help resolve any dissatisfaction and as a gesture of goodwill, we did adjust the layout and sent a complimentary replacement without the need to return the original print and hope our solution met your expectations and restored your confidence in our service. Thank you for sharing your advice with this community Deborah.
Posted 1 year ago
“Image quality poor.”
Helpful Report
Posted 1 year ago
We’re sorry to hear that the print didn’t meet your expectations. We aim to provide clear and detailed product descriptions, images, and specifications on our website to help customers make informed choices. Prints are produced directly from the original high-resolution files without alteration, ensuring they remain true to the original artwork and preserve its authentic character. Of course, if you’re not completely satisfied, you’re welcome to return the print for a refund by sending it to the address provided in our direct message.
Posted 1 year ago
“Good quality print, safely packaged, arrived really quickly. The recipient loved it. Would recommend.”
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Posted 1 year ago
Thank you so much for your kind feedback! We’re delighted to hear that the print arrived safely and was so well received. We really appreciate your recommendation and hope to welcome you back again soon 🙂
Posted 1 year ago
“Lovely item, nicely packaged and promptly delivered!”
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Posted 1 year ago
Thank you for your lovely feedback! We’re so pleased to hear you were happy with your framed print. We really appreciate you taking the time to share your experience 🙂
Posted 1 year ago
“Love the old black and white pictures of Belfast”
Media Storehouse Ltd 5 star review on 10th October 2025
Helpful Report
Posted 1 year ago
Thanks for sharing the photo Donna; we’re so glad you love the black and white pictures of Belfast 🙂
Posted 1 year ago
“Beautiful photos very quick service well packed. Thank you”
Media Storehouse Ltd 5 star review on 8th October 2025
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Posted 1 year ago
Thanks so much for sharing the photo Maureen! We’re glad the prints arrived quickly, well packed, and as expected.🙂
Posted 1 year ago
“Very professional service. Ordering was straightforward and easy to complete. The finished photo and frame were faultless and arrived very well packaged and without damage. There is a varied choice of frame types and sizes to suit any room - excellent.”
Helpful Report
Posted 1 year ago
Thank you Clive. We’re thrilled the ordering was easy and that your print and frame arrived safely and as expected. We’re glad you liked the variety of products, and we appreciate your kind words about our service 🙂
Posted 1 year ago
“Lovely picture, as described, good communication from the seller.”
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Posted 1 year ago
We appreciate your feedbackMargaret and are pleased that the print matched the description and that our communication was clear 🙂
Posted 1 year ago
“Prompt & efficient service. Items as described”
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Posted 1 year ago
Thank you Wyndsor. We’re delighted to hear you were happy with our prompt service and that the prints matched your expectations 🙂
Posted 1 year ago
“5 stars because of the simple very good customer support - top class.”
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Posted 1 year ago
Thank you for your kind words, John! We're so glad to hear you enjoyed our customer support. Your feedback inspires us to keep delivering top-notch service! 😊
Posted 1 year ago
“Poor photo, very grainy, looked like a print of a print of a print, also instead of being 10x8 it was actually 8x6 printed on 10x8 paper (white 1'' border top and bottom of photo). Think your company would be better getting an original from Getty Images and using that as a template, cost £250 but would have thought it worthwhile for a better reproduction.”
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Posted 1 year ago
“Survived while suffering absurd French Custom antics .”
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Posted 1 year ago
Thank you so your support. Trevor We truly appreciate your business and look forward to serving you again 😊
Posted 1 year ago
“Fantastic value, great quality, great service”
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Posted 1 year ago
Thank you for your review, Stephen! We're delighted to hear that you were pleased with the value and quality of your poster print. Your satisfaction means the world to us! 😊
Posted 1 year ago
“A very good service with the photos well packed and quickly delivered. It's always a pleasure to explore the vast archive.”
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Posted 1 year ago
“Excellent collection of prints and fast delivery.”
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Posted 1 year ago
Thank you for your fantastic review, Walter! We're thrilled to hear that you found our collection of poster prints to your liking and that your delivery was prompt😊
Posted 1 year ago
“Wonderful service! My order was turned round in just a few days, and delivered to me a day or two later - carefully protected and very well wrapped. I'll be back soon...”
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Posted 1 year ago
Thank you for your review, John! We're delighted to hear that you had such a positive experience with our service and that your prints arrived in perfect condition. We look forward to welcoming you back soon! 😊
Posted 1 year ago
“Have not received it yet and no messages re dely”
Helpful Report
Posted 1 year ago
Thank you for bringing this to our attention here, Stephen. Please check your inbox for our update confirming delivery details and the options available to you.
Posted 1 year ago
Media Storehouse Ltd is rated 4.7 based on 3,408 reviews