Media Storehouse Ltd Reviews

Name: Media Storehouse Ltd
Rating: 4.70

4.7 Rating 3,355 Reviews

93 %

of reviewers recommend Media Storehouse Ltd

4.7

Based on 3,355 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone

About Media Storehouse Ltd:

Media Storehouse has a vast collection of unique images supplied by global brands and dedicated picture libraries. An international e-commerce company, we deliver a range of custom-made prints, wall art and photo gift products to customers globally from production facilities in Australia, Canada, UK and USA.

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Media Storehouse Ltd 5 star review on 17th February 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Customer service is awesome”

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Posted 10 months ago

Thank you for your awesome review, Sophie! We're so glad to hear that you had a great experience with our customer service. It's our aim to provide the best support possible, and your feedback means the world to us 😊

Posted 9 months ago

“Totally worth the money-I love my walnut framed photo! It looks exactly as I hoped it would and matches the area the picture was hung in. Very satisfied!”

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Posted 10 months ago

Thank you so much for your wonderful review! We're thrilled to hear that you love your walnut framed photo and that it complements your space perfectly. Your satisfaction is our top priority, and we appreciate your support 🙂

Posted 10 months ago

“The print arrived promptly and was well packed”

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Posted 10 months ago

Thank you for your review, Andrew! We're pleased to hear that your print arrived promptly and was well packed. We appreaciate your support and look forward to welcoming you back to Media Storehouse in the future.

Posted 10 months ago

“Fantastic framed print and quick delivery.”

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Posted 10 months ago

There’s nothing like seeing a great review on our page. It makes our day. Thank you 🙂

Posted 10 months ago

“Many thanks for promt reciet of my purchase will defaintely use Media store house again”

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Posted 10 months ago

Thank you for your kind review! It's good hear that your canvas print arrived promptly and that you'll be returning to Media Storehouse in the future. Your support is greatly appreciated, and we look forward to your next order with us 🙂

Posted 10 months ago

“Item as described & arrived on time”

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Posted 10 months ago

Thank you for your review! We're delighted that your print arrived on time and was as described. Your satisfaction is our top priority, and we truly appreciate your support. We hope to welcome you back soon!

Posted 10 months ago

“Great product and prompt service.”

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Posted 10 months ago

Thank you for your wonderful review, Jeni! We're pleased to hear you loved your Poster Prints and appreciated our prompt service too. Your support truly means a lot to us, and we look forward to serving you again in the future!

Posted 10 months ago

“Excellent quality 👌 I ordered mouse mats and photo mug. Speedy delivery,five stars every time. Would recommend to others.will use again. Thank you 👍”

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Posted 10 months ago

Thank you for the fantastic review, Lesley! It' lovely to hear you were pleased with the quality and speed of your delivery. Your recommendations mean the world to us, and we look forward to welcoming you back for your next order 🙂

Posted 10 months ago

“very please with the item is received thank you”

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Posted 10 months ago

John, thank you for your kind comments! Knowing that you're thrilled with your print makes us very happy. We sincerely appreciate your support and hope to serve with you once more in the future!

Posted 10 months ago

“Absolutely loved my print. Thank you so much.”

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Posted 10 months ago

Thank you so much for your wonderful feedback, Celia! We're thrilled to hear that you absolutely loved your framed print. Your support means a lot to us, and we can't wait to assist you again soon!

Posted 10 months ago

“Excellent service.”

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Posted 10 months ago

Thank you for your kind words John! We're delighted to hear you had an excellent experience with us. Enjoy your prints, and we look forward to helping you again soon!

Posted 10 months ago

“The puzzle I ordered was extremely expensive (499) and fell apart constantly during the assembly process. Extremely sad and disappointed, as I usually love doing puzzles; this product was the worst I've ever dealt with.”

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Posted 11 months ago

Thank you for sharing your feedback with the community, Karen. As we noted in our direct communication, USA Puzzles are produced using a high-quality print-on-demand method, which enables a wide range of unique designs. This production approach may result in subtle differences in piece fit compared to traditional, mass-produced puzzles. Our puzzles are primarily designed to offer an enjoyable and engaging assembly experience. While the puzzle in question meets our production standards, we understand that individual preferences and expectations can vary. Your feedback is appreciated and will be considered as we continue to review and refine our product offerings. If you have any further questions or require additional support, please don’t hesitate to reach out to us directly.

Posted 11 months ago

“They offered many sizes to print and they didn’t bother to make sure the picture printed completely. They printed 2/3 of it and blatantly chopped it. Order at your own risk.”

Helpful Report

Posted 11 months ago

Thank you for your feedback. We’re sorry to hear you were disappointed with your order. We have reviewed the details of your purchase and can confirm that the layout was printed cropped as selected during the ordering process. We take great care to ensure our prints remain as true to the original artwork as possible striving to provide clear and detailed product descriptions, images, and specifications on our website so customers can make informed decisions. As all our prints are custom-made, the layout of an image may vary depending on the shape of the original file and the print size chosen. We offer two layout options: printing the entire image (which may add borders) or fitting the image to the selected product (which may involve cropping). These differences are clearly shown during the product selection process and again at the preview stage in the shopping cart. When applicable, customers are shown a message stating: “The original artwork is a slightly different shape than the paper, so margins are added as shown in the preview. Click Adjust Cropping to make adjustments.” We encourage all our customers to review this preview carefully before completing their order. We genuinely value your feedback and are always working to improve clarity in our ordering process. If you have any further concerns, please feel free to reach out directly to our customer service team.

Posted 11 months ago

“Good print but badly packaged. Arrived with edges buckled and a big crease. An expensive fine art print, which I would have expected to be packed better! I would have returned but it's a birthday gift and I don't have time...”

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Posted 11 months ago

We're really sorry to hear your print arrived damaged. We do our very best to securely pack products so that they arrive safely and this does happen generally but we do have to rely on our carriers to take care of them on our behalf and we are sorry that this did not happen in this instance. While we understand you were short on time, if there's anything we can do please don’t hesitate to send a message directly to sales@mediastorehouse.com Thank you for the feedback.

Posted 11 months ago

“I never received my order. I have no tracking information either.”

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Posted 1 year ago

Thank you for reaching out to us. We're sorry to hear that you haven’t received your order. It was sent by standard mail, which unfortunately does not include tracking. We have sent you a direct message to assist you further. Please check your inbox, and we’ll do our best to resolve this for you.

Posted 1 year ago

“Absolutely amazing amount of prints, many that I was really not expecting! I ordered two for my mum's birthday and they were perfect! Great quality and price with quick delivery too.”

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Posted 1 year ago

Thank you so much for your amazing review, Simon! We're pleased to hear that you found such a fantastic selection of prints in our collections and that they were perfect for your mum's birthday too. It's great to know you appreciated the quality, price, and our quick delivery too. Your satisfaction means everything to us, and we can't wait to help you with your next order!

Posted 1 year ago

“My picture bought for a gift was delivered in good condition and was very pleased with the colours and it was just what I asked for. Thankyou”

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Posted 1 year ago

Thank you so much for your lovely review! Your satisfaction is our top priority, and we’re so glad we could help make your gift special. We look forward to serving you again in the future!

Posted 1 year ago

“Really great jigsaw- super choice of pictures, quality pieces, love doing them!”

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Posted 1 year ago

Thank you so much for your wonderful review, Helen! We're delighted to hear that you loved the jigsaw and appreciated the quality of our pieces. It’s fantastic to know you’re enjoying the variety of images in our collections and we can't wait to bring you more jigsaw puzzle fun in the future! Happy puzzling!

Posted 1 year ago

“I ordered two prints. I received one. I contacted Media Storehouse for a refund. I was told I would receive a refund. I then was asked to review Media Storehouse, so I again asked for my refund. I have not received a refund. I have not been contacted. This is theft.”

Helpful Report

Posted 1 year ago

Thank you for following up directly and via this platform Elizabeth. We sincerely apologise for the delay in processing your refund. Please rest assured that our company does not engage in theft — we value our customers and strive to resolve any issues promptly. The payment has been reversed to the original method of payment used during your purchase. Depending on your bank, it may take up to five days for the funds to appear in your account. If you have any further concerns, please don’t hesitate to reach out again directly.

Posted 1 year ago

“Photographs are always of the highest quality. They are always immaculately packaged and are sent out promptly. Postal charges reasonable. All in all, a brilliant service. Thanks, Wynford”

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Posted 1 year ago

Thank you so much, Wynford! We truly appreciate your support as a loyal customer. It’s always a pleasure to serve you, and we’re thrilled that you continue to enjoy the quality of our photographs and our speedy service. Glad to hear our packaging and postal charges hit the mark too! Your loyalty means the world to us, and we can’t wait to send your next order your way!

Posted 1 year ago

Media Storehouse Ltd is rated 4.7 based on 3,355 reviews