Mazuma Mobile Reviews

Name: Mazuma Mobile
Address: Mazuma Mobile,The Old Reebok,SouthgateWhite Lund EstateMorecambe, Morecambe
Rating: 4.15

4.2 Rating 2,039 Reviews

79 %

of reviewers recommend Mazuma Mobile

Company Reviews

Metrics

Info

4.2

Based on 2,039 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Easy

About Mazuma Mobile:

Mazuma is one of the most trusted and longest standing technology recyclers in the UK. With over 15 years’ experience, we buy and sell high quality mobile phones, tablets, smart watches, laptops and games consoles.

Mazuma have paid out over £221 million to over 4 million happy customers.

www.mazumamobile.com.

Visit Website

Phone:

0845 8723000

Email:

Customerservices@mazumamobile.com

Location:

Mazuma Mobile,The Old Reebok,SouthgateWhite Lund EstateMorecambe
Morecambe
LA3 3PB

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Mazuma Mobile 1 star review on 7th August 2024

Mark

Mazuma Mobile 1 star review on 6th August 2024

Anonymous

Mazuma Mobile 1 star review on 10th June 2024

Laura

Mazuma Mobile 1 star review on 13th January 2023

Rab Forbes

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It’s amazing how fast Mazuma responded when I sold my iPhone X recently. Sent item off on Monday and received progress updates the following day. Payment within hours of their receipt of item. Much respect.”

Helpful Report

Posted 4 years ago

Good morning Wai, Thank you so much for taking the time to leave an excellent review. We really appreciate your business. We hope you come back to us in the future. Kind regards Mazuma

Posted 4 years ago

“Absolutely brilliant,quick and easy to deal with.”

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Posted 4 years ago

Good morning Garry, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“Great service, really impressed”

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Posted 4 years ago

Good morning, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma

Posted 4 years ago

“A superb service every time I use Mazuma. Every step of the journey from logging on to sell my laptop to collection of laptop to money in bank was speedy and seamless. And excellent communication via email throughout the whole process. There are many people out there who offer this service but none as good as Mazuma. 100% trustworthy. I think from start to finish it took about 4 or 5 working days at the very most. Thank you Mazuma!”

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Posted 4 years ago

Good morning Rosamund, Thank you so much for taking the time to leave an excellent review. We really appreciate your business. We hope you come back to us in the future. Kind regards Mazuma

Posted 4 years ago

“Great service and very speedy!”

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Posted 4 years ago

Good morning, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma

Posted 4 years ago

“Great company, made things simple and easy - from what they valued the mobile phone, collecting and depositing monies.”

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Posted 4 years ago

Good morning Dreek, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“Excellent service. Phone next day special delivery and payment made on the day phone received. Received updates throughout the process.”

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Posted 4 years ago

Good morning Razia, Thank you for your five-star review! We are pleased to hear that you received a great service when selling your device to us. We hope that you will use us again in the future. Kind regards Mazuma

Posted 4 years ago

“Efficient and fully trackable process.”

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Posted 4 years ago

Good morning, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma

Posted 4 years ago

“Quick and professional. I’ve used Mazuma probably 15 or so times and I’ve always received the quoted price for my items. I’d definitely recommend and I’ll be using them again in the future for sure”

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Posted 4 years ago

Good morning Sam, Thank you for recommending Mazuma Mobile! We are glad to hear that you had a great experience with us. Kind regards Mazuma

Posted 4 years ago

“This service is very professional quick and efficient overall service”

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Posted 4 years ago

Good morning Paul, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma

Posted 4 years ago

“Fast perfect without any issue sended next day receive money”

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Posted 4 years ago

Good morning Antonin, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“Mazuma was great and so quick great value”

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Posted 4 years ago

Good morning Lauryn, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma

Posted 4 years ago

“Quick and easy. Payment was same day as promised”

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Posted 4 years ago

Good morning James, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“Really happy. Valued my phone online on the Sunday and got offered a decent and fair amount. Recieved the postage kit on the Tuesday, sent my phone to Mazuma on the Wednesday and by tea time on Thursday, the full amount was in my bank. Really really happy.”

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Posted 4 years ago

Good morning Victoria, Thank you for your review, we are happy to hear of your experience with Mazuma and we appreciate the positive comments Kind regards Mazuma

Posted 4 years ago

“Was quick and easy and the cash was delivered greatly”

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Posted 4 years ago

Good afternoon Cole, Thank you for the positive comments, we appreciate your review, Kind regards Mazuma

Posted 4 years ago

“Fast payment. Postage paid. Reminders sent if your time expires.”

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Posted 4 years ago

Good afternoon Nicole, Thank you for the review, we hope you will use us again in the future! Kind regards Mazuma

Posted 4 years ago

“Excellent service and I got a great deal for my old phone.”

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Posted 4 years ago

Good afternoon Kelly, Thank you for the five-star review. We really appreciate the comments! Kind regards Mazuma

Posted 4 years ago

“The process worked perfectly. Mazuma paid for postage tested and paid the agreed value on the same day. Thanks :)”

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Posted 4 years ago

Good afternoon, Thank you for the five-star review. We hope you will use us again in the future! Kind regards Mazuma

Posted 4 years ago

“Great service”

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Posted 4 years ago

Good afternoon Daniel, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“This is the fourth time l have used them and never had a problem , quick and efficient service from start to finish , speedy payment .”

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Posted 4 years ago

Good afternoon John, Thank you for your review, we are happy to hear of your experience with Mazuma and we appreciate the positive comments Kind regards Mazuma

Posted 4 years ago

Mazuma Mobile is rated 4.2 based on 2,039 reviews