Mazuma Mobile Reviews

Name: Mazuma Mobile
Address: Mazuma Mobile,The Old Reebok,SouthgateWhite Lund EstateMorecambe, Morecambe
Rating: 4.15

4.2 Rating 2,039 Reviews

79 %

of reviewers recommend Mazuma Mobile

Company Reviews

Metrics

Info

4.2

Based on 2,039 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Easy

About Mazuma Mobile:

Mazuma is one of the most trusted and longest standing technology recyclers in the UK. With over 15 years’ experience, we buy and sell high quality mobile phones, tablets, smart watches, laptops and games consoles.

Mazuma have paid out over £221 million to over 4 million happy customers.

www.mazumamobile.com.

Visit Website

Phone:

0845 8723000

Email:

Customerservices@mazumamobile.com

Location:

Mazuma Mobile,The Old Reebok,SouthgateWhite Lund EstateMorecambe
Morecambe
LA3 3PB

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Mazuma Mobile 1 star review on 7th August 2024

Mark

Mazuma Mobile 1 star review on 6th August 2024

Anonymous

Mazuma Mobile 1 star review on 10th June 2024

Laura

Mazuma Mobile 1 star review on 13th January 2023

Rab Forbes

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. Highly recommend.”

Helpful Report

Posted 4 years ago

Good morning Ross, Thank you for the five-star review and the recommendation. It's great to hear you received excellent service! Kind regards Mazuma

Posted 4 years ago

“Great service definitely using again”

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Posted 4 years ago

Good morning Stacey, Thank you for the five-star review. We look forward to you using us again in the future! Kind regards Mazuma

Posted 4 years ago

“Great service, got the agreed amount paid straight into my bank. Would definitely use again.”

Helpful Report

Posted 4 years ago

Good morning Kyle, Thank you for the five-star review. It's great you received great service and we hope you will use us again in the future! Kind regards Mazuma

Posted 4 years ago

“Very pleased - super quick and the process couldnt be any more straightforward. Would definitely use again”

Helpful Report

Posted 4 years ago

Good morning Grace, Thank you for the five-star review. We really appreciate the positive comments. We look forward to you using us again in the future! Kind regards Mazuma

Posted 4 years ago

“I have used Mazuma, many times.: fast, efficient and VERY QUICK TO PAY!!! I would not hesitate to recommend MAZUMA to anyone wishing to sell their phone. First class service, leaves others far behind. :)”

Helpful Report

Posted 4 years ago

Good morning Stafford, Thank you for the five-star review and the recommendation. It's great to hear you found the service fast and efficient, We hope you will use us again in the future! Kind regards Mazuma

Posted 4 years ago

“Great price and excellent service. Thank you”

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Posted 4 years ago

Good morning Catherine, Thank you for the five-star review. It's great you received excellent service, Kind regards Mazuma

Posted 4 years ago

“Very quick and efficient when processing my order”

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Posted 4 years ago

Good morning Rachel, Thank you for the five-star review. We really appreciate the positive comments, Kind regards Mazuma

Posted 4 years ago

“Amazing, its so simple, fast and easy to do. I would recommend them to everyone”

Helpful Report

Posted 4 years ago

Good afternoon Diane, Thank you for the five-star review and the recommendation. We really appreciate the positive comments and we hope you will use us again in the future! Kind regards Mazuma

Posted 4 years ago

“Really quick excellent service”

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Posted 4 years ago

Good afternoon Steph, Thank you for the five-star review. We really appreciate the positive comments, Kind regards Mazuma

Posted 4 years ago

“What a fantastic company so simple to part with your old phone and the service is just about the best I tracked the return and as soon as it arrived within the day money was in my bank Just wow. Don’t delay do it today”

Helpful Report

Posted 4 years ago

Good morning Kevin, Thank you for the five-star review. We really appreciate the positive comments and we hope you will use us again in the future! Kind regards Mazuma

Posted 4 years ago

“Did what they said they would do. Money straight to my account. Would recommend.”

Helpful Report

Posted 4 years ago

Good morning James, Thank you for the five-star review and the recommendation. We hope you will use us again in the future! Kind regards Mazuma

Posted 4 years ago

“Simple and easy to deal with.”

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Posted 4 years ago

Good morning Brian, Thank you for the five-star review. It's great you found the process simple and easy to deal with, Kind regards Mazuma

Posted 4 years ago

“Amazing service Thank you”

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Posted 4 years ago

Good morning Tracey, Thank you for the review, it's great you received excellent service, Kind regards Mazuma

Posted 4 years ago

“Updated me on everything super quick”

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Posted 4 years ago

Good morning Ryan, Thank you for the five-star review. We really appreciate the positive comments, Kind regards Mazuma

Posted 4 years ago

“My old laptop and mobile had been lying dormant for quite some time, so I thought I’d finally trade them in. I’d already heard of Mazuma Mobile, but I didn’t realise how seamless their service would be. After quickly keying in a few details about my old tech, I received a quote, and could select from multiple options for how I wanted to deliver my devices. Within a few days, a DPD delivery driver was at my door packing my old devices into a tote, and not too long after, I received a bank transfer from the sale of my old devices! I cannot recommend Mazuma Mobile enough, I’ll definitely be a returning customer, and I’ll definitely be recommending this service to everyone in my circle.”

Helpful Report

Posted 4 years ago

Good afternoon Dominic, Thank you for the five-star review and the recommendation. It's great to hear your feedback on our services. We hope you will use us again in the future! Kind regards Mazuma

Posted 4 years ago

“Happy with the service I received. I received more for my iPad than any other scrappage site was offering”

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Posted 4 years ago

Good morning Simeon, Thank you for the five-star review. It's great to hear you were happy with the service you received, Kind regards Mazuma

Posted 4 years ago

“Excellent service, very quick and easy, customer service very efficient. Payment within 48 hours of posting. Would highly recommend *****”

Helpful Report

Posted 4 years ago

Good morning Lorraine, Thank you for the five-star review. It's great to hear you received excellent service and the customer service was efficient! We hope you will use us again in the future! Kind regards Mazuma

Posted 4 years ago

“Great service and sale was completed very quickly. I recommend selling your old phones to Mazuma.”

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Posted 4 years ago

Good morning Clive, Thank you for the five-star review and the recommendation. It's great to hear your feedback! Kind regards Mazuma

Posted 4 years ago

“Quick and efficient”

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Posted 4 years ago

Good morning Gary, Thank you for the five-star review and the positive comments, Kind regards Mazuma

Posted 4 years ago

“I did send an email yesterday to say dealing with you has been exemplary. You kept me informed every step of the way and the money went into my account at the time you stated. I would highly recommend your company.”

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Posted 4 years ago

Good morning Jennifer, Thank you for the five-star review. It's great to hear you found our service exemplary! We hope you will use us again in the future! Kind regards Mazuma

Posted 4 years ago

Mazuma Mobile is rated 4.2 based on 2,039 reviews