Mazuma Mobile Reviews

Name: Mazuma Mobile
Address: Mazuma Mobile,The Old Reebok,SouthgateWhite Lund EstateMorecambe, Morecambe
Rating: 4.15

4.2 Rating 2,038 Reviews

79 %

of reviewers recommend Mazuma Mobile

Company Reviews

Metrics

Info

4.2

Based on 2,038 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Easy

About Mazuma Mobile:

Mazuma is one of the most trusted and longest standing technology recyclers in the UK. With over 15 years’ experience, we buy and sell high quality mobile phones, tablets, smart watches, laptops and games consoles.

Mazuma have paid out over £221 million to over 4 million happy customers.

www.mazumamobile.com.

Visit Website

Phone:

0845 8723000

Email:

Customerservices@mazumamobile.com

Location:

Mazuma Mobile,The Old Reebok,SouthgateWhite Lund EstateMorecambe
Morecambe
LA3 3PB

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Mazuma Mobile 1 star review on 7th August 2024

Mark

Mazuma Mobile 1 star review on 6th August 2024

Anonymous

Mazuma Mobile 1 star review on 10th June 2024

Laura

Mazuma Mobile 1 star review on 13th January 2023

Rab Forbes

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very efficient”

Helpful Report

Posted 4 years ago

Good morning, Thank you for the five-star review. We really appreciate the positive comments, Kind regards Mazuma

Posted 4 years ago

“Thank you for the quick service received payment on the day as well would use again and have recommend to friends and family.”

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Posted 4 years ago

Good morning, Thank you for the five-star review and the recommendation. We look forward to you using us again in the future! Kind regards Mazuma

Posted 4 years ago

“Rapid service and payment”

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Posted 4 years ago

Good morning, Thank you for the five-star review. It's great to hear your positive feedback, Kind regards Mazuma

Posted 4 years ago

“Very quick payment no arguments”

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Posted 4 years ago

Good morning Simon, Thank you for the five-star review. We really appreciate the positive comments, Kind regards Mazuma

Posted 4 years ago

“everything was handled with speed and efficiency.”

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Posted 4 years ago

Good morning Michael, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma

Posted 4 years ago

“Excellent fast and very reliable service.”

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Posted 4 years ago

Good morning John, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“This is the second time I've used Mazuma, on both occasions every thing went with out a hitch, fast and smooth, money in my account the same day Mazuma received the phone.”

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Posted 4 years ago

Good morning Roger, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“Excellent service - a competitive price paid for my iPhone 7, everything needed to send the phone to Mazuma was sent to me within 2 days of my filling in very few details online, so all I had to do was pack the phone into a little box & take it to the Post Office, they sent emails promptly to let me know that the phone had been received, that it was being assessed, &, finally, that payment had been made into my bank account, & payment was, as promised, received within 24 hours of them having received my phone. This is the second time I’ve sold an old phone to them & I would use them again as the whole process is seamless & rapid.”

Helpful Report

Posted 4 years ago

Good morning Jane, Thank you for your five-star review! We are pleased to hear that you received a great service when selling your device to us. We hope that you will use us again in the future. Kind regards Mazuma

Posted 4 years ago

“Very easy process from start to finish. Super quick payment as well.”

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Posted 4 years ago

Good morning Nicola, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“Excellent service. Really impressed.”

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Posted 4 years ago

Good morning Julie, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma

Posted 4 years ago

“There are so many reports of dodgy sites to sell your old phones through but Mazuma is one you can trust. Easy to get valuations (good fair prices) and easy process to send equipment off. Quick monies paid into bank. All the time keeping you informed of what is going on. Great service.”

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Posted 4 years ago

Good morning Barry, Thank you for your review, we are happy to hear of your experience with Mazuma and we appreciate the positive comments Kind regards Mazuma

Posted 4 years ago

“Brilliant seamless experience- item was collected on time and immediately put in a secure container. The payment was processed the next day and for the same amount as quoted. Would highly recommend”

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Posted 4 years ago

Good morning Molly, Thank you for recommending Mazuma Mobile! We are glad to hear that you had a great experience with us. Kind regards Mazuma

Posted 4 years ago

“Very easy process and paid what was offered no problem! Would recommend to anyone that has old phones hidden away in boxes, they are worth money.”

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Posted 4 years ago

Good afternoon Michael, Thank you for recommending Mazuma Mobile! We are glad to hear that you had a great experience with us. Kind regards Mazuma

Posted 4 years ago

“Very simple process. I hadn't been able to clear my device from iCloud before sending it to Mazuma, but they emailed me helpful instructions. My order was completed the next morning.”

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Posted 4 years ago

Good afternoon, Thank you for your review, we are happy to hear of your experience with Mazuma and we appreciate the positive comments Kind regards Mazuma

Posted 4 years ago

“Easy peasy lemon squeezy”

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Posted 4 years ago

Good afternoon, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma

Posted 4 years ago

“Excellent service”

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Posted 4 years ago

Good afternoon John, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“Excellent service and very quick turnaround very happy”

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Posted 4 years ago

Good morning Sharon, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“Excellent service as always. Kept up to date with progress and swift payment with no messing about like some sites or mobile phone services.”

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Posted 4 years ago

Good morning Alistair, Thank you for your five-star review! We are pleased to hear that you received a great service when selling your device to us. We hope that you will use us again in the future. Kind regards Mazuma

Posted 4 years ago

“Fantastic service, the customer service and live chat team are brilliant in answering any questions. Fast, efficient and DPD pickup is a game changer!”

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Posted 4 years ago

Good morning, Thank you for your review, we are happy to hear of your experience with Mazuma and we appreciate the positive comments Kind regards Mazuma

Posted 4 years ago

“It’s amazing how fast Mazuma responded when I sold my iPhone X recently. Sent item off on Monday and received progress updates the following day. Payment within hours of their receipt of item. Much respect.”

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Posted 4 years ago

Good morning Wai, Thank you so much for taking the time to leave an excellent review. We really appreciate your business. We hope you come back to us in the future. Kind regards Mazuma

Posted 4 years ago

Mazuma Mobile is rated 4.2 based on 2,038 reviews