Mazuma Mobile Reviews

Name: Mazuma Mobile
Address: Mazuma Mobile,The Old Reebok,SouthgateWhite Lund EstateMorecambe, Morecambe
Rating: 4.15

4.2 Rating 2,038 Reviews

79 %

of reviewers recommend Mazuma Mobile

Company Reviews

Metrics

Info

4.2

Based on 2,038 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Easy

About Mazuma Mobile:

Mazuma is one of the most trusted and longest standing technology recyclers in the UK. With over 15 years’ experience, we buy and sell high quality mobile phones, tablets, smart watches, laptops and games consoles.

Mazuma have paid out over £221 million to over 4 million happy customers.

www.mazumamobile.com.

Visit Website

Phone:

0845 8723000

Email:

Customerservices@mazumamobile.com

Location:

Mazuma Mobile,The Old Reebok,SouthgateWhite Lund EstateMorecambe
Morecambe
LA3 3PB

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Mazuma Mobile 1 star review on 7th August 2024

Mark

Mazuma Mobile 1 star review on 6th August 2024

Anonymous

Mazuma Mobile 1 star review on 10th June 2024

Laura

Mazuma Mobile 1 star review on 13th January 2023

Rab Forbes

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to use and super quick. Dpd picked up my order from my house about 3pm wednesday. I was paid directly into my bank about 6pm thursday.”

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Posted 4 years ago

Good morning Daniel, Thank you for your review, we are happy to hear of your experience with Mazuma and we appreciate the positive comments Kind regards Mazuma

Posted 4 years ago

“After online forms, paperwork arrived promptly. Communication following was also very good!”

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Posted 4 years ago

Good morning David, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“Very quick and easy no hassle”

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Posted 4 years ago

Good morning, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma

Posted 4 years ago

“Great experience, used the DPD collection which was great! Was so quick and money was in my account next day! No worries no fuss!”

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Posted 4 years ago

Good morning Vicky, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma

Posted 4 years ago

“Easy transaction A++++”

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Posted 4 years ago

Good morning Barry, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“Very pleased with the excellent service and prompt payment from from Mazuma Mobile. Would be happy to recommend using them.”

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Posted 4 years ago

Good morning David, Thank you for recommending Mazuma Mobile! We are glad to hear that you had a great experience with us. Kind regards Mazuma

Posted 4 years ago

“I have used Mazuma for some years now and would highly recommend! The price quoted is the price they pay! No nonsense! No hassle whatsoever! Payment is always very prompt and I cannot fault their service! Many thanks from a very satisfied customer!”

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Posted 4 years ago

Good morning Martin, Thank you for taking the time to review Mazuma Mobile. We are glad to hear you had a great experience with us and we hope that you come back to us again in the future. Kind regards Mazuma

Posted 4 years ago

“Product was picked up on Tuesday and received full payment on Thursday evening. Great service.”

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Posted 4 years ago

Good morning Charles, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“Very quick and reliable service,can’t fault it 👍🏻😄”

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Posted 4 years ago

Good morning Nigel, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma

Posted 4 years ago

“Easy to deal with, money paid in a day Brilliant”

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Posted 4 years ago

Good morning Barbara, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“Really easy to do, fast service, great communication and received the money I expected! Excellent!”

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Posted 4 years ago

Good afternoon, Thank you for the five-star review. We hope you will use us again in the future! Kind regards Mazuma

Posted 4 years ago

“Excellent and fast service”

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Posted 4 years ago

Good afternoon Behrad, Thank you for the five-star review. It's great you received excellent and fast service, Kind regards Mazuma

Posted 4 years ago

“I processed my phone online and opted for the send it postal package. I received my Mazuma postal pack within a couple of days. Packaged my phone as per the instructions and posted my device. I then received my payment as soon as my device received and checked on the same day. The price was better than I could get at most other trade in dealers and the service was quick and easy. Will be using again in the future.”

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Posted 4 years ago

Good afternoon Greg, Thank you for the positive review. We're glad to hear you have a great experience with us and we look forward to you using us again! Kind regards Mazuma

Posted 4 years ago

“Very quick and effective. I cannot fault the service. Excellent”

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Posted 4 years ago

Good afternoon Sarah, Thank you for the five-star review. We hope you will use us again in the future! Kind regards Mazuma

Posted 4 years ago

“Great service from start to finish. All sorted out in within five days !!!”

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Posted 4 years ago

Good morning Amit, Thank you for the five-star review. We're glad to hear you received great service the whole way through, Kind regards Mazuma

Posted 4 years ago

“Marvelous! Detailed, easy to follow explanations throughout the process. Always kept up to date with progress. Timely payment.”

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Posted 4 years ago

Good morning, Thank you for the five-star review. It's great to hear you receive great service from us! Kind regards Mazuma

Posted 4 years ago

“I’ve used Mazuma a few times over the years, always really easy, quick and never had any troubles. Thank you!”

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Posted 4 years ago

Good morning Laura, Thank you for the five-star review. We really appreciate the positive comments, Kind regards Mazuma

Posted 4 years ago

“I sold 5 iPhones to Mazuma, The whole process was extremely easy, and they paid a very fair price, There customer support was also excellent”

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Posted 4 years ago

Good morning Simeon, Thank you for the review, we're really glad to hear you found the process easy and our customer service team provided excellent service! Kind regards Mazuma

Posted 4 years ago

“Very quick turnaround, really good”

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Posted 4 years ago

Good morning Pritpal, Thank you for the five-star review! Kind regards Mazuma

Posted 4 years ago

“Really quick at getting my phone sold and really good sell price. Quick and easy sell definitely using mazuma again.”

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Posted 4 years ago

Good afternoon Chantelle, Thank you for the five-star review. We looks forward to you using us again in the future! Kind regards Mazuma

Posted 4 years ago

Mazuma Mobile is rated 4.2 based on 2,038 reviews