Mazuma Mobile Reviews

Name: Mazuma Mobile
Address: Mazuma Mobile,The Old Reebok,SouthgateWhite Lund EstateMorecambe, Morecambe
Rating: 4.14

4.1 Rating 2,050 Reviews

79 %

of reviewers recommend Mazuma Mobile

Company Reviews

Metrics

Info

4.1

Based on 2,050 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Easy

About Mazuma Mobile:

Mazuma is one of the most trusted and longest standing technology recyclers in the UK. With over 15 years’ experience, we buy and sell high quality mobile phones, tablets, smart watches, laptops and games consoles.

Mazuma have paid out over £221 million to over 4 million happy customers.

www.mazumamobile.com.

Visit Website

Phone:

0845 8723000

Email:

Customerservices@mazumamobile.com

Location:

Mazuma Mobile,The Old Reebok,SouthgateWhite Lund EstateMorecambe
Morecambe
LA3 3PB

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Mazuma Mobile 1 star review on 7th August 2024

Mark

Mazuma Mobile 1 star review on 6th August 2024

Anonymous

Mazuma Mobile 1 star review on 10th June 2024

Laura

Mazuma Mobile 1 star review on 13th January 2023

Rab Forbes

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick and easy process.”

Helpful Report

Posted 5 years ago

Good morning Claire, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma Mobile

Posted 5 years ago

“Great service from the customer service team and same day payment was made!!!! Couldn't recommend more :)”

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Posted 5 years ago

Good morning Sally, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma Mobile

Posted 5 years ago

“Such a great place to recycle devices. Fast and efficient”

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Posted 5 years ago

Good morning Sally, Thank you for your review Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma Mobile

Posted 5 years ago

“Fantastic service! I have been using Mazuma for over 10 years, and they have always been really good! yes you can get more money from ebay, however once you have taken ebays and paypals fees into account, the amount you get from mazuma is +- £20. Coupled with that most times I have sent my phone in, Mazuma pay very quickly. Great service!”

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Posted 5 years ago

Good afternoon Gary, Thank you for your five-star review. We are glad that you were pleased with the service you received. We always aim to provide a fast and efficient service. Kind Regards Mazuma Mobile

Posted 5 years ago

“Sent my phone off on Tuesday 7-1-2020 and I got a email today 9-1-2020 to say that they received it and then another email to say they had sent payment and I got a lovely £170 in my account excellent service and all done within 48 hours”

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Posted 5 years ago

“Excellent service got best price and amazed how quick and professional the process is. I got paid within 24hours of sending my item. I used a different company few weeks ago the magpie one. Took 5 days for payment and original offer was refused. Mazuma have done me proud highly recommend them. O and they gave me a £20 discount on a purchase. World class Mazuma.”

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Posted 6 years ago

“This is the 2nd time I’ve used Mazuma to trade in my phone. I posted on sat morning and the promised cash was in my bank by 5pm on weds. Great service”

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Posted 6 years ago

“I sent 2 phones last week and they were received yesterday. I received an email today telling me that my payment had been processed and I would receive my payment today. It arrived into my account tonight and I'm very happy with the service I've received from Mazuma.”

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Posted 6 years ago

Mazuma Mobile is rated 4.1 based on 2,050 reviews