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Mazuma Mobile Reviews

4.1 Rating 2,050 Reviews
79 %
of reviewers recommend Mazuma Mobile
4.1
Based on 2,050 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Returns Process
Easy
Read Mazuma Mobile Reviews

About Mazuma Mobile:

Mazuma is one of the most trusted and longest standing technology recyclers in the UK. With over 15 years’ experience, we buy and sell high quality mobile phones, tablets, smart watches, laptops and games consoles.

Mazuma have paid out over £221 million to over 4 million happy customers.

www.mazumamobile.com.

Visit Website

Phone:

0845 8723000

Email:

Customerservices@mazumamobile.com

Location:

Mazuma Mobile,The Old Reebok,SouthgateWhite Lund EstateMorecambe
Morecambe
LA3 3PB

Write Your review

Mazuma Mobile 1 star review on 7th August 2024
Mark
Mazuma Mobile 1 star review on 6th August 2024
Anonymous
Mazuma Mobile 1 star review on 6th August 2024
Anonymous
Mazuma Mobile 1 star review on 6th August 2024
Anonymous
Mazuma Mobile 1 star review on 10th June 2024
Laura
Mazuma Mobile 1 star review on 13th January 2023
Rab Forbes
Mazuma Mobile 1 star review on 13th January 2023
Rab Forbes
2
Anonymous
Anonymous  // 01/01/2019
Fast efficient service
Helpful Report
Posted 4 years ago
Good morning, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma Mobile
Posted 4 years ago
Used for the first time this week, competitive quote and I asked for postage bag method. Bag arrived two days later, my phone was posted on the next day which was Thursday. Messages received that they had the phone on Friday morning for appraisal and the money was in the bank that afternoon. Easy and fast process.
Helpful Report
Posted 4 years ago
Good morning Christopher, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review and positive comments. Kind regards Mazuma Mobile
Posted 4 years ago
Great service. Cash in bank same day and amount quoted paid. Recommend highly!
Helpful Report
Posted 4 years ago
Good morning Cameron, Thank you for recommending Mazuma Mobile! We are glad to hear that you had a great experience with us. Kind regards Mazuma Mobile
Posted 4 years ago
Decent pay out for my iphone that no longer worked. Easy to use, just send it in the freepost package. Speedy payment, withing 2 days. Would highly recommend.
Helpful Report
Posted 4 years ago
Good afternoon Kess, Thank you for the five-star review. We really appreciate the positive comments and we look forward to you using us again in the future, Kind regards Mazuma Mobile
Posted 4 years ago
Brilliant service
Helpful Report
Posted 4 years ago
Good afternoon, Thank you for the five-star review. It's great you received brilliant service, kind regards Mazuma Mobile
Posted 4 years ago
It was an absolute pleasure dealing with you. The service was five star. The whole transaction was very quick and efficient.
Helpful Report
Posted 4 years ago
Good afternoon Margaret, Thank you for the five-star review. It's great you found the transaction quick and efficient, Kind regards Mazuma Mobile
Posted 4 years ago
Excellent service. Will definitely use again.
Helpful Report
Posted 4 years ago
Good morning Any, Thank you for the five-star review. We look forward to you using us again! Kind regards Mazuma Mobile
Posted 4 years ago
Every thing as promised. Great service.
Helpful Report
Posted 4 years ago
Good morning Stephen, Thank you for the five-star review. It's great you received great service and everything was as promised, Kind regards Mazuma Mobile
Posted 4 years ago
very quick, good price for one of my phones. can't fault them. I did get a better price for my Samsung S7 edge elsewhere due to the screen crack damage but that's no dramas.
Helpful Report
Posted 4 years ago
Good afternoon Nicholas, Thank you for the five-star review. We're glad the process was quick and you received a good price for your device, Kind regards Mazuma Mobile
Posted 4 years ago
Excellent service and fair to boot!
Helpful Report
Posted 4 years ago
Good morning, Thank you for the five-star review. It's great you found our service excellent and we hope you will use us again in the future, Kind regards Mazuma Mobile
Posted 4 years ago
Can not find any faults, great and fast service!
Helpful Report
Posted 4 years ago
Good morning Beth, Thank you for the five-star review. It's great you found no faults and we hope you will use us again, Kind regards Mazuma Mobile
Posted 4 years ago
Quick dispatch of delivery instructions, received and processed quickly and payment very quick
Helpful Report
Posted 4 years ago
Good afternoon Amanda, Thank you for the five-star review. It's great you found the whole process quick and we hope you will use us again in the future, Kind regards Mazuma Mobile
Posted 4 years ago
Excellent and quick service with money paid in same day as phone checked
Helpful Report
Posted 4 years ago
Good afternoon Paul, Thank you for the five-star review. It's great you received excellent and quick service, Kind regards Mazuma Mobile
Posted 4 years ago
I had tried to sell my phone of fb but was fed up with being messed around and people offering me pennies. It was so easy to get the envelope sent to me from mazuma and straight forward, won't waste my time selling a phone privately again!
Helpful Report
Posted 4 years ago
Good afternoon Rhian, Thank you for the five-star review. It's great to hear you found the process east and straight forward. We hope you will use us again in the future, Kind regards Mazuma Mobile
Posted 4 years ago
Quick easy process and prompt payment.
Helpful Report
Posted 4 years ago
Good morning Molly, Thank you for the five-star review. We hope you will use us again in the future, Kind regards Mazuma Mobile
Posted 4 years ago
Very easy to use, money in my account quickly would recommend
Helpful Report
Posted 4 years ago
Good morning Sharon, Thank you for the five-star review and the recommendation. We hope you will use us again in the future, Kind regards Mazuma Mobile
Posted 4 years ago
I posted iPhone on Thursday with the envelope and postage provided and on Monday I received the payment in my account. Wow the turnaround was fast.
Helpful Report
Posted 4 years ago
Good afternoon Elizabeth, Thank you for the five-star review. It's great you received fast turn around and we hope you will use us again in the future, Kind regards Mazuma Mobile
Posted 4 years ago
Very quick and easy process, I posted my phone on Monday afternoon and the money was in my bank by Friday, I would definitely recommend, the whole process extremely efficient
Helpful Report
Posted 4 years ago
Good afternoon Louise, Thank you for the five-star review and the recommendation. We hope you will use us again in the future, Kind regards Mazuma Mobile
Posted 4 years ago
Very good and quick service
Helpful Report
Posted 4 years ago
Good morning, Thank you for the five-star review. It's great to hear you received quick and good service! Kind regards Mazuma Mobile
Posted 4 years ago
Streamline service from submitting order to Receiving payment, great communication throughout.
Helpful Report
Posted 4 years ago
Good morning Paul, Thank you for the five-star review, we appreciate the positive comments. We hope you will use us again in the future, Kind regards Mazuma Mobile
Posted 4 years ago
Mazuma Mobile is rated 4.1 based on 2,050 reviews