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Mazuma Mobile Reviews

4.1 Rating 2,050 Reviews
79 %
of reviewers recommend Mazuma Mobile
4.1
Based on 2,050 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Returns Process
Easy
Read Mazuma Mobile Reviews

About Mazuma Mobile:

Mazuma is one of the most trusted and longest standing technology recyclers in the UK. With over 15 years’ experience, we buy and sell high quality mobile phones, tablets, smart watches, laptops and games consoles.

Mazuma have paid out over £221 million to over 4 million happy customers.

www.mazumamobile.com.

Visit Website

Phone:

0845 8723000

Email:

Customerservices@mazumamobile.com

Location:

Mazuma Mobile,The Old Reebok,SouthgateWhite Lund EstateMorecambe
Morecambe
LA3 3PB

Write Your review

Mazuma Mobile 1 star review on 7th August 2024
Mark
Mazuma Mobile 1 star review on 6th August 2024
Anonymous
Mazuma Mobile 1 star review on 6th August 2024
Anonymous
Mazuma Mobile 1 star review on 6th August 2024
Anonymous
Mazuma Mobile 1 star review on 10th June 2024
Laura
Mazuma Mobile 1 star review on 13th January 2023
Rab Forbes
Mazuma Mobile 1 star review on 13th January 2023
Rab Forbes
2
Anonymous
Anonymous  // 01/01/2019
Fastest service, money received 4 hours after I had the email to say they received the phone.
Helpful Report
Posted 4 years ago
Good morning, Thank you for the five-star review. It's great to hear you received fast service, Kind regards Mazuma Mobile
Posted 4 years ago
Excellent quick and easy
Helpful Report
Posted 4 years ago
Good morning Elizabeth, Thank you for the five-star review. We appreciate the positive comments. We hope you will use us again in the future, Kind regards Mazuma Mobile
Posted 4 years ago
Excellent service will defo be using them again
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Posted 4 years ago
Good morning Dipika, Thank you for the five-star review and we look forward to you using us again in the future, Kind regards Mazuma Mobile
Posted 4 years ago
Cannot complain at all. Nice easy process, phone sent on wednesday and money in bank on friday.
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Posted 4 years ago
Good morning, Thank you for the five-star review. We really appreciate the positive comments, Kind regards Mazuma Mobile
Posted 4 years ago
Absolutely fantastic, received the postage pack on Tuesday, posted via special delivery on Thursday morning, phone received, checked, approved & paid for by lunchtime on Friday - amazing!!
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Posted 4 years ago
Good morning Steve, Thank you for the five-star review. It's great you found our service amazing and we hope you will use us again in the future, Kind regards Mazuma Mobile
Posted 4 years ago
Very fast and excellent service.
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Posted 4 years ago
Good morning Lynne, Thank you for the five-star review. It's great to hear you received fast and excellent service, Kind regards Mazuma Mobile
Posted 4 years ago
Very easy website to use. Very prompt payment.
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Posted 4 years ago
Good morning Hilary, Thank you for the five-star review. It's great to hear you found the process easy and received prompt payment, Kind regards Mazuma Mobile
Posted 4 years ago
Does exactly what it says, would highly recommend to anyone, fast payment as well, thanks mazuma
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Posted 4 years ago
Good morning Carl, Thank you for the five-star review and the recommendation. We hope you will use us again in the future, Kind regards Mazuma Mobile
Posted 4 years ago
Did exactly what I expected - money transfer same day as phone received - really happy
Helpful Report
Posted 4 years ago
Good morning Karen, Thank you for the five-star review. We're glad to hear you are happy with the service, Kind regards Mazuma Mobile
Posted 4 years ago
.Paid out fast and the price offered paid very good to deal with will use again
Helpful Report
Posted 4 years ago
Good morning Andrew, Thank you for the five-star review. We look forward to you using us again, Kind regards Mazuma Mobile
Posted 4 years ago
Quick easy to use
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Posted 4 years ago
Good morning Drew, Thank you for the five-star review, Kind regards Mazuma Mobile
Posted 4 years ago
Very efficient service
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Posted 4 years ago
Good afternoon Annmarie, Thank you for the five-star review. We hope you use us again in the future, Kind regards Mazuma Mobile
Posted 4 years ago
Everything made easy and done quickly
Helpful Report
Posted 4 years ago
Good afternoon Tommy, Thank you for the five-star review. We're glad to hear everything was easy and the process was quick. We hope you use us again in the future, Kind regards Mazuma Mobile
Posted 4 years ago
I have used Mazuma mobile in the past and they’re one the best. An honest company to deal with. The last company I used, ripped me off by claiming the mobile was damaged, even though it was almost new because my son has used a solid protector throughout. So when my son upgraded his iPhone 11, after coming across Mazuma during my search for the best place to sell my phone. I then decided to use Mazuma mobile and I’m so glad I did. I was given different options on how to send the phone and I choose the prepaid option. I have got email as soon as they received the phone, detailing the next step. After testing the iPhone and finding no fault, the agreed payment was paid into my account straight away.
Helpful Report
Posted 4 years ago
Good afternoon Jennifer, Thank you for your five-star review. It's great you have used us in the past and never had an issue! We hope you will continue to use us in the future, Kind regards Mazuma Mobile
Posted 4 years ago
I found the whole process for selling my phone was very easy and received a good price for my phone
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Posted 4 years ago
Good morning, Thank you for your five-star review! We are pleased to hear that you received a great service when selling your phone to us. We hope that you will use us again in the future. Kind regards, Mazuma Mobile
Posted 4 years ago
Fast turnaround and easy to set up
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Posted 4 years ago
Good morning, Thank you for your review. We really appreciate your positive comments. Kind regards, Mazuma Mobile
Posted 4 years ago
Brilliant, super fast! Can't fault at all
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Posted 4 years ago
Good morning Katie, Thank you for the five-star review. It's great to hear you can't fault our service, we hope you will use us again in the future! Kind regards Mazuma Mobile
Posted 4 years ago
Quick delivery of pack , easy postage information and prompt payment 😀
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Posted 4 years ago
Good morning Amanda, Thank you for the five-star review. We hope you will use us again in the future, Kind regards Mazuma Mobile
Posted 4 years ago
Easy to use and got paid exact amount that was advertised on website
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Posted 4 years ago
Good morning Jodie, Thank you for the five-star review. It's great to hear you found our service easy to use and was paid the full amount! Kind regards Mazuma Mobile
Posted 4 years ago
Easy, easy. Got paid! Happy!
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Posted 4 years ago
Good morning Gavin, Thank you for the five-star review. It's great to hear you are happy with the final result! Kind regards Mazuma Mobile
Posted 4 years ago
Mazuma Mobile is rated 4.1 based on 2,050 reviews