Mazuma Mobile Reviews

Name: Mazuma Mobile
Address: Mazuma Mobile,The Old Reebok,SouthgateWhite Lund EstateMorecambe, Morecambe
Rating: 4.15

4.2 Rating 2,038 Reviews

79 %

of reviewers recommend Mazuma Mobile

Company Reviews

Metrics

Info

4.2

Based on 2,038 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Easy

About Mazuma Mobile:

Mazuma is one of the most trusted and longest standing technology recyclers in the UK. With over 15 years’ experience, we buy and sell high quality mobile phones, tablets, smart watches, laptops and games consoles.

Mazuma have paid out over £221 million to over 4 million happy customers.

www.mazumamobile.com.

Visit Website

Phone:

0845 8723000

Email:

Customerservices@mazumamobile.com

Location:

Mazuma Mobile,The Old Reebok,SouthgateWhite Lund EstateMorecambe
Morecambe
LA3 3PB

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Mazuma Mobile 1 star review on 7th August 2024

Mark

Mazuma Mobile 1 star review on 6th August 2024

Anonymous

Mazuma Mobile 1 star review on 10th June 2024

Laura

Mazuma Mobile 1 star review on 13th January 2023

Rab Forbes

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy transaction. Got my money within a week.”

Helpful Report

Posted 4 years ago

Good morning, Thank you for the five-star review. It's great to hear your feedback! Kind regards Mazuma

Posted 4 years ago

“Clear information on how to prepare your phone, regular & prompt updates during the checking process. Prompt payment.”

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Posted 4 years ago

Good afternoon, Thank you for the five-star review. It's great to hear your comments and we hope you will use us again in the future! Kind regards Mazuma

Posted 4 years ago

“A very good service”

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Posted 4 years ago

Good afternoon Danny, Thank you for the five-star review. We really appreciate the positive comments, Kind regards Mazuma

Posted 4 years ago

“Quick and easy and quick payment.”

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Posted 4 years ago

Good morning, Thank you for the five-star review, it's great to hear your positive comments, Kind regards Mazuma

Posted 4 years ago

“Fantastic service quick reliable will use again”

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Posted 4 years ago

Good morning Shirley-Anne, Thank you for the five-star review. We really appreciate the positive comments, Kind regards Mazuma

Posted 4 years ago

“Really easy reliable lived up to everything promised. Very good service will recommend Mazuma to my friends”

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Posted 4 years ago

Good morning Joy, Thank you for recommending Mazuma Mobile! We are glad to hear that you had a great experience with us. Kind regards Mazuma

Posted 4 years ago

“Efficient service and a fair price offered for faulty iPad Pro. Fast payment made within 1 day!!! Excellent 👍🏻”

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Posted 4 years ago

Good morning Gerli, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“Excellent speedy service”

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Posted 4 years ago

Good afternoon Diane, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma

Posted 4 years ago

“Wasn't top price (they paid what was initially offered), but for efficiency and service they get 5*.”

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Posted 4 years ago

Good afternoon Ian, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“Very good service. I applied to sell my old I-pad. A pre-paid envelope arrived within 2days. I received an e-mail when it arrived with Mazuma. Two days later a cheque was received by myself. It was a simple, courteous sale.”

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Posted 4 years ago

Good morning Carol, Thank you for your review, we are happy to hear of your experience with Mazuma and we appreciate the positive comments Kind regards Mazuma

Posted 4 years ago

“very easy to sell your phone though this site and after researching they offer the best prices!”

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Posted 4 years ago

Good morning Joanna, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“Was a flawless experience. Thank you will definitely use you again.”

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Posted 4 years ago

Good morning Carrie, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“Great price, simple process, up to date information and prompt payment! Couldn’t ask for any more!”

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Posted 4 years ago

Good morning, Thank you for your review! We hope you use us again in the future. Kind regards, Mazuma

Posted 4 years ago

“5***** service from start to finish. I am so impressed. Started the process on Monday, posted the phone on Tuesday, had money in my bank account Wednesday, the full amount as promised.”

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Posted 4 years ago

Good afternoon Caroline, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“I posted my phone off at 11 and the day after just after 12 the money was in my account had no problems at all 😊”

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Posted 4 years ago

Good afternoon, Thank you for sharing your experience with us. We really appreciate your positive feedback as we pride ourselves on providing a great service. Kind regards, Mazuma Mobile

Posted 4 years ago

“Top class service, process driven with timely updates along the journey. And of course a fair price. What more could you ask for?”

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Posted 4 years ago

Good morning, Thank you for your review. We really appreciate your positive comments. Kind regards, Mazuma Mobile

Posted 4 years ago

“I returned an iPad. I did pay for the special delivery due to it’s value. It arrived the next day and was checked and the money paid into my account. I can’t complain. I have used them before and always had excellent service.”

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Posted 4 years ago

Good morning, Thank you for sharing your experience with us. We really appreciate your positive feedback as we pride ourselves on providing a great service. Kind regards, Mazuma Mobile

Posted 4 years ago

“Best mobile selling site I have used!😀”

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Posted 4 years ago

Good morning, Thank you for your review. We really appreciate your positive comments. Kind regards, Mazuma Mobile

Posted 4 years ago

“Best price offered and honoured.”

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Posted 4 years ago

Good morning, Thank you for your review. We really appreciate your positive comments. Kind regards, Mazuma Mobile

Posted 4 years ago

“I have used mazuma for years quick and reliable service always”

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Posted 4 years ago

Good morning Hayley, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

Mazuma Mobile is rated 4.2 based on 2,038 reviews