Mazuma Mobile Reviews

Name: Mazuma Mobile
Address: Mazuma Mobile,The Old Reebok,SouthgateWhite Lund EstateMorecambe, Morecambe
Rating: 4.15

4.2 Rating 2,038 Reviews

79 %

of reviewers recommend Mazuma Mobile

Company Reviews

Metrics

Info

4.2

Based on 2,038 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Easy

About Mazuma Mobile:

Mazuma is one of the most trusted and longest standing technology recyclers in the UK. With over 15 years’ experience, we buy and sell high quality mobile phones, tablets, smart watches, laptops and games consoles.

Mazuma have paid out over £221 million to over 4 million happy customers.

www.mazumamobile.com.

Visit Website

Phone:

0845 8723000

Email:

Customerservices@mazumamobile.com

Location:

Mazuma Mobile,The Old Reebok,SouthgateWhite Lund EstateMorecambe
Morecambe
LA3 3PB

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Mazuma Mobile 1 star review on 7th August 2024

Mark

Mazuma Mobile 1 star review on 6th August 2024

Anonymous

Mazuma Mobile 1 star review on 10th June 2024

Laura

Mazuma Mobile 5 star review on 4th March 2023

George C Thompson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really easy to get a quote and send back the phones. I did this with 3 old iPhones and the price quoted was the price received. Will use again!”

Helpful Report

Posted 4 years ago

Good morning Martin, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“Excellent service for selling your old tech onto if you give them the truth about your item ie scratches or slight damage or bad damage and they give you a price then unlike others that’s the price you get for your items. It’s a fast easy to use company no babbling dribble hidden away so once they got your item they try and drop the price down. They are absolutely beautiful to deal with the money is in your bank in only one day! Not the three or five that some companies seem to be doing but one working day and it’s yours. I would highly recommend this company to anyone I know without a seconds thought. Simply excellent stress free beautiful to use.”

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Posted 4 years ago

Good morning Gerwyn, Thank you for sharing your experience with us. We really appreciate your positive feedback as we pride ourselves on providing a great service. Kind regards Mazuma

Posted 4 years ago

“Great speedy service!! Will use again”

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Posted 4 years ago

Good morning Laura, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“Brilliant service”

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Posted 4 years ago

Good morning Michael, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“Very efficient and rapid service got my payment on the same day phone was received I use them every year”

Helpful Report

Posted 4 years ago

Good morning Scott, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma

Posted 4 years ago

“Very good if selling they are quick to give you the money.Service very good.”

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Posted 4 years ago

Good morning Allan, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“Never used this service before but can certainly recommend to anyone no hassle and payment was prompt once they had received and checked my phone although I knew my phone was pristine as had always been in a case and a screen protector in place i undstand they have to check everything 😀”

Helpful Report

Posted 4 years ago

Good afternoon Stuart Thank you for recommending Mazuma Mobile! We are glad to hear that you had a great experience with us. Kind regards Mazuma

Posted 4 years ago

“Recommended by family member and used the service for first time. So easy, so secure and an extremely efficient company staffed by friendly people.”

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Posted 4 years ago

Good afternoon Andrew, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma

Posted 4 years ago

“This is the second time I have used Mazuma they are efficient quick and everything is easy to do, would recommend them.”

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Posted 4 years ago

Good morning Jill, Thank you for recommending Mazuma Mobile! We are glad to hear that you had a great experience with us. Kind regards Mazuma

Posted 4 years ago

“Still waiting for other phone to be reviewed no one will help me just says keep eye on emails! No email over a week later .. yes I had to unlock phone but did that same day they received phone ... very unhappy! I just want payment or my phone back now”

Helpful Report

Posted 4 years ago

Good afternoon Samantha, Thank you for your review. Upon checking the order number you have submitted, we can see this was paid to you on the 18th of November, If this is incorrect, please call one of our team on 0345 872 3000 and someone will be able to assist you with this, Kind regards Mazuma

Posted 4 years ago

“Great service. Very simple and straight forward process to sell my old mobile phone.”

Helpful Report

Posted 4 years ago

Good morning, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma

Posted 4 years ago

“Excellent, fast, super efficient service! Thank you. Will recommend and use again! Thank you”

Helpful Report

Posted 4 years ago

Good morning, Thank you for recommending Mazuma Mobile! We are glad to hear that you had a great experience with us. Kind regards Mazuma

Posted 4 years ago

“Very simple process, quoted me a price for a damaged phone online and paid the same amount within a couple of hours of receiving it. Impressive service and communication”

Helpful Report

Posted 4 years ago

Good morning Allan, Thank you for your five-star review! We are pleased to hear that you received a great service when selling your device to us. We hope that you will use us again in the future. Kind regards Mazuma

Posted 4 years ago

“Super easy and quick process to sell your phone. Keep up to date throughout the process. Would use again.”

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Posted 4 years ago

Good morning Philip, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma

Posted 4 years ago

“Prompt, precise and fair”

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Posted 4 years ago

Good morning Kevin, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“Quick , efficient,& fair price for my iPads, would definitely recommend this site”

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Posted 4 years ago

Good morning Russ, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma

Posted 4 years ago

“Fantastic service and fast turnaround, the phone was collected by DPD and arrived with Mazuma the day after and that's when I also received the full offer amount in my bank account. Very easy and fast.”

Helpful Report

Posted 4 years ago

Good morning Daniel, Thank you for taking the time to review Mazuma Mobile. We are glad to hear you had a great experience with us and we hope that you come back to us again in the future. Kind regards Mazuma

Posted 4 years ago

“Easy to use web site. Quick turnaround of items sold”

Helpful Report

Posted 4 years ago

Good morning, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma

Posted 4 years ago

“Good service. Phone collection arranged quickly and received an email the next day to say my phone had arrived and would be checked. It says if they receive before 2pm payment is made same day but it was the day after for me. Still quick service and would use again.”

Helpful Report

Posted 4 years ago

Good morning Sophie, Thank you for your review! We are pleased to hear that you received a great service when selling your device to us. We apologies for any delay you may have experienced, this is due to the new iPhone launch recently. We do advise on our website that this doesn't apply for events outside of our control. We apologise if you were affected by this, We hope that you will use us again in the future. Kind regards Mazuma

Posted 4 years ago

“Seamless service - would recommend”

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Posted 4 years ago

Good morning Junior, Thank you for recommending Mazuma Mobile! We are glad to hear that you had a great experience with us. Kind regards Mazuma

Posted 4 years ago

Mazuma Mobile is rated 4.2 based on 2,038 reviews