Mazuma Mobile Reviews

Name: Mazuma Mobile
Address: Mazuma Mobile,The Old Reebok,SouthgateWhite Lund EstateMorecambe, Morecambe
Rating: 4.14

4.1 Rating 2,048 Reviews

79 %

of reviewers recommend Mazuma Mobile

Company Reviews

Metrics

Info

4.1

Based on 2,048 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Easy

About Mazuma Mobile:

Mazuma is one of the most trusted and longest standing technology recyclers in the UK. With over 15 years’ experience, we buy and sell high quality mobile phones, tablets, smart watches, laptops and games consoles.

Mazuma have paid out over £221 million to over 4 million happy customers.

www.mazumamobile.com.

Visit Website

Phone:

0845 8723000

Email:

Customerservices@mazumamobile.com

Location:

Mazuma Mobile,The Old Reebok,SouthgateWhite Lund EstateMorecambe
Morecambe
LA3 3PB

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Mazuma Mobile 1 star review on 7th August 2024

Mark

Mazuma Mobile 1 star review on 6th August 2024

Anonymous

Mazuma Mobile 1 star review on 10th June 2024

Laura

Mazuma Mobile 1 star review on 13th January 2023

Rab Forbes

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything went to plan and very efficiently”

Helpful Report

Posted 4 years ago

Good morning Nigel, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“Used Mazuma multiple times now and they’ve always paid me the same day they checked the phone. It was collected by DPD safely and delivered on time! I only ever sale my phones with Mazuma!”

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Posted 4 years ago

Good morning Katie, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma

Posted 4 years ago

“Quick, simple service and received my money instantly. Would absolutely recommend and use again!”

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Posted 4 years ago

Good morning Charlotte, Thank you for recommending Mazuma Mobile! We are glad to hear that you had a great experience with us. Kind regards Mazuma

Posted 4 years ago

“I am very impressed with the very quick and easy process to sell your phone with Mazuma and would recommend them to family and friends”

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Posted 4 years ago

Good morning Angela, Thank you for recommending Mazuma Mobile! We are glad to hear that you had a great experience with us. Kind regards Mazuma

Posted 4 years ago

“Easy quick and reliable will sell again in the future”

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Posted 4 years ago

Good morning Kathryn, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“Amazed at how easy it was to sell my phone to mazuma - they kept in touch throughout the process and the money was in my bank account the day after they received it”

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Posted 4 years ago

Good morning June, Thank you for your review, we are really happy to hear of your experience with Mazuma, we appreciate the positive comments Kind regards Mazuma

Posted 4 years ago

“Very quick and safe service ..would definitely recommend to anyone”

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Posted 4 years ago

Good morning Denise, Thank you for recommending Mazuma Mobile! We are glad to hear that you had a great experience with us. Kind regards Mazuma

Posted 4 years ago

“Quick turn over and quick with the payment thank you”

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Posted 4 years ago

Good morning Garry, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“Smooth and efficient transaction great to deal with thanks”

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Posted 4 years ago

Good morning Steven, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma

Posted 4 years ago

“Awesome service . Precise .”

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Posted 4 years ago

Good morning Darren, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“Excellent service and communication”

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Posted 4 years ago

Good morning Adrian, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“Used service before. As usual no fault, exultant!”

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Posted 4 years ago

Good morning Ian, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma

Posted 4 years ago

“Great service fast first class money paid quick,”

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Posted 4 years ago

Good morning Kerry, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“Best cash offer for my damaged Samsung, £5 to £10 more than the others. Plus completely free postage and very quick to get the money into my bank.”

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Posted 4 years ago

Good morning Stacey, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma

Posted 4 years ago

“Very smooth transaction no problems at all and a good price for my phone x”

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Posted 4 years ago

Good morning Jane, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“I first sent my mobile to a competitor (Meelie), only for them to knock down my quote by 50% (claiming a damaged screen!). Don’t use Meelie! They are con artists. Mazuma are so much better and reliable and fulfil what they promise in return for a good condition phone (even though I was a little late). Well done Mazuma.”

Helpful Report

Posted 4 years ago

Good morning James, Thank you for your review, we are really happy to hear of your experience with Mazuma, we appreciate the positive comments Kind regards Mazuma

Posted 4 years ago

“Easy process and excellent communication throughout.”

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Posted 4 years ago

Good morning Kelly, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma

Posted 4 years ago

“Very easy be process”

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Posted 4 years ago

Good morning Louise, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“Ordered my mazuma pack and unfortunately the 1st one didn’t arrive, I sent an email and they recent another pack and it arrived a few days later, Was kept up to date with every step got an email about it arriving, it being checked and the payment! Plus side too was that money was in less then 2 hours after the email came!”

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Posted 4 years ago

Good morning Zodie, Thank you for your review, we are really happy to hear of your experience with Mazuma, we appreciate the positive comments Kind regards Mazuma

Posted 4 years ago

“Cannot fault Mazuma in any way. Did exactly as they said in their adverts. would use again without any hesitation.”

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Posted 4 years ago

Good morning Alistair, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

Mazuma Mobile is rated 4.1 based on 2,048 reviews