Mazuma Mobile Reviews

Name: Mazuma Mobile
Address: Mazuma Mobile,The Old Reebok,SouthgateWhite Lund EstateMorecambe, Morecambe
Rating: 4.14

4.1 Rating 2,048 Reviews

79 %

of reviewers recommend Mazuma Mobile

Company Reviews

Metrics

Info

4.1

Based on 2,048 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Easy

About Mazuma Mobile:

Mazuma is one of the most trusted and longest standing technology recyclers in the UK. With over 15 years’ experience, we buy and sell high quality mobile phones, tablets, smart watches, laptops and games consoles.

Mazuma have paid out over £221 million to over 4 million happy customers.

www.mazumamobile.com.

Visit Website

Phone:

0845 8723000

Email:

Customerservices@mazumamobile.com

Location:

Mazuma Mobile,The Old Reebok,SouthgateWhite Lund EstateMorecambe
Morecambe
LA3 3PB

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Mazuma Mobile 1 star review on 7th August 2024

Mark

Mazuma Mobile 1 star review on 6th August 2024

Anonymous

Mazuma Mobile 1 star review on 10th June 2024

Laura

Mazuma Mobile 1 star review on 13th January 2023

Rab Forbes

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First class service!!!! I will use this service again.”

Helpful Report

Posted 4 years ago

Good afternoon Ryan, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma

Posted 4 years ago

“Quick and easy process. Received regular updates with the progress of the delivery and transaction, and had no issues. Would recommend!”

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Posted 4 years ago

Good morning, Thank you for recommending Mazuma Mobile! We are glad to hear that you had a great experience with us. Kind regards Mazuma

Posted 4 years ago

“Such a easy company to deal with in getting rid of your old phones. Easy as saying A B C 1 2 3.”

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Posted 4 years ago

Good morning Jonathan, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“Normally very very quick in the process and I can understand if there are problems due to COVID, but they should post on their homepage that there will be a delay. I paid £7.65 recorded next day post before 1pm they got the phone at 8.38am but by close of play it was still showing phone not received.”

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Posted 4 years ago

Good morning Andrew, Thank you for your review, we are really happy to hear of your experience with Mazuma, we apologise if you experienced a small delay with us, Kind regards Mazuma Kind regards Mazuma

Posted 4 years ago

“Easy process and reasonable amount offered for my phone.”

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Posted 4 years ago

Good morning, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“Flawless transaction. Definitely recommend.”

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Posted 4 years ago

Good morning Graham, Thank you for recommending Mazuma Mobile! We are glad to hear that you had a great experience with us. Kind regards Mazuma

Posted 4 years ago

“Fast and pain free, phones sent on the Monday, payment received on the Wednesday. Amazing service”

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Posted 4 years ago

Good morning Richard, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“Used Mazuma twice and been great on both occasions.”

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Posted 4 years ago

Good morning Rhys, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma

Posted 4 years ago

“Process was simple and quick, collected by DPD then funds in my bank. Also best price for selling compared to other places!”

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Posted 4 years ago

Good morning Emma, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“Sold an old mobile phone to Mazuma, quick and easy and very prompt payment received.”

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Posted 4 years ago

Good morning Sharon, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma

Posted 4 years ago

“Really straightforward and speedy service - highly recommended.”

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Posted 4 years ago

Good morning, Thank you for recommending Mazuma Mobile! We are glad to hear that you had a great experience with us. Kind regards Mazuma

Posted 4 years ago

“Really impressed - was paid the amount quoted and the payment was in my account within a couple of hours of receiving the email”

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Posted 4 years ago

Good afternoon Emma, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“Mazuma was really good, I was nervous about sending the device without receipt of the money but they were really great, very fast too! I recommend!”

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Posted 4 years ago

Good afternoon, Thank you for recommending Mazuma Mobile! We are glad to hear that you had a great experience with us. Kind regards Mazuma

Posted 4 years ago

“Really easy service to use. I was paid the amount promised too. Would use again.”

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Posted 4 years ago

Good afternoon Lauren, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma

Posted 4 years ago

“Website is very easy to use. The whole transaction from selling the phone to receiving the money was very straight forward and was given what was quoted. No fuss and friendly staff. Great company.”

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Posted 4 years ago

Good afternoon Alexandra, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“I had a late delivery due to Xmas and covid so thought I would miss my slot. Not so. Paid up v quickly”

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Posted 4 years ago

Good afternoon Clive, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma

Posted 4 years ago

“Excellent service”

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Posted 4 years ago

Good afternoon Christopher, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“Quick DPD pickup and payment received 2 hours after everything was confirmed OK. Great service.”

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Posted 4 years ago

Good morning Royce, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“First time use, great service. Had my phone picked up by DPD on date I picked and within time frame given. After the weekend they had recieved my phone. And was processed and checked and payment made. Very quick service. Deffo would use again and would recommend. Price that was quoted was the price I got.”

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Posted 4 years ago

Good morning Victoria, Thank you for recommending Mazuma Mobile! We are glad to hear that you had a great experience with us. Kind regards Mazuma

Posted 4 years ago

“very easy - very efficient”

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Posted 4 years ago

Good morning Kamlesh, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma

Posted 4 years ago

Mazuma Mobile is rated 4.1 based on 2,048 reviews