Mazuma Mobile Reviews

Name: Mazuma Mobile
Address: Mazuma Mobile,The Old Reebok,SouthgateWhite Lund EstateMorecambe, Morecambe
Rating: 4.14

4.1 Rating 2,048 Reviews

79 %

of reviewers recommend Mazuma Mobile

Company Reviews

Metrics

Info

4.1

Based on 2,048 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Easy

About Mazuma Mobile:

Mazuma is one of the most trusted and longest standing technology recyclers in the UK. With over 15 years’ experience, we buy and sell high quality mobile phones, tablets, smart watches, laptops and games consoles.

Mazuma have paid out over £221 million to over 4 million happy customers.

www.mazumamobile.com.

Visit Website

Phone:

0845 8723000

Email:

Customerservices@mazumamobile.com

Location:

Mazuma Mobile,The Old Reebok,SouthgateWhite Lund EstateMorecambe
Morecambe
LA3 3PB

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Mazuma Mobile 1 star review on 7th August 2024

Mark

Mazuma Mobile 1 star review on 6th August 2024

Anonymous

Mazuma Mobile 1 star review on 10th June 2024

Laura

Mazuma Mobile 1 star review on 13th January 2023

Rab Forbes

Anonymous

Anonymous // 01/01/2019

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“It’s a con. They found a non existent ‘FAULT!!’ with a perfectly good iPhone classed as mint. Offer went from £50 to£10. Don’t bother it’s a rip off”

Helpful Report

Posted 7 years ago

“I had a contract upgrade recently, loved my iphone 6s 128gb, so got the same phone again despite my old one being fine (figured I may as well). Old phone looked brand new still, had covers on it all its life, no scratches, marks, nothing. Got a quote of £180 from Mazuma and just figured its easier than ebay so went for it. Mazuma is now a scam company. DO NOT USE. Just got an email saying: its "classed as Faulty - Defective LCD screen. White mark(s) in display. Mostly visible on white background." I'm telling you now, that phone was immaculate. Mazuma have either made up this fault or have caused it. They are literally lying and ripping people off. There are no warnings on the site about these kinds of things at all - the whole thing is misleading and a complete scam. Trading Standards will now be informed.”

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Posted 7 years ago

“Its a SCAM Sent them a perfectly good Samsung, they changed the offer to ZERO stating the screen was burned. Just rubbish, so I had the the phone returned to sell on ebay. Don't waste your time with these cowboys!”

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Posted 7 years ago

“Send them perfectly working Iphone 7 128g. Said the display and camera are defected. It has been working fine before I sent it. Getting it back and selling on ebay. Big Scam!”

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Posted 7 years ago

“Sent a perfect Samsung S6 edge to them,got an email a few days later saying the was displaying defectively..... scam”

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Posted 7 years ago

“I Sent an iPhone in almost unused condition, Was told it had a damaged screen which in the image I sent to them was obviously wrong. They returned the iphone as I did not accept their 'new' offer. The phone was returned and is working perfectly. Scam?”

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Posted 8 years ago

“Sold my old iPhone 4 to Mazuma Mobile, I sent it in a thick apple box. They claim the Home button is damaged. This is ridiculous.”

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Posted 11 years ago

“Super service, love them”

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Posted 12 years ago

Mazuma Mobile is rated 4.1 based on 2,048 reviews