Marshalls Plc Reviews

Name: Marshalls Plc
Address: Marshalls Plc, Landscape House, Elland
Rating: 4.52

4.5 Rating 1,079 Reviews

88 %

of reviewers recommend Marshalls Plc

4.5

Based on 1,079 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Marshalls Plc:

Marshalls is the UK's leading hard landscaping manufacturer and has been supplying superior natural stone and innovative concrete products to the construction, home improvement and landscape markets since the 1890s. Our name has become synonymous with quality; supplying prestigious landmarks such as Trafalgar Square, whilst also caring for the environment and communities in which we operate. We believe that the better our environment, the better we can be; we strive to create products that improve our landscapes and create happier and healthier communities.

For direct support with your Marshalls order or products, please use the Live Chat on our website (www.marshalls.co.uk/homeowners) or call the Customer Helpline on 03714542173. Both are available 9am to 5pm Monday to Friday.

Visit Website

Phone:

0370 411 2233

Email:

customeradvice@marshalls.co.uk

Location:

Marshalls Plc, Landscape House
Elland
HX5 9HT

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Marshalls Plc 1 star review on 30th April 2024

Anonymous

Marshalls Plc 5 star review on 18th February 2023

108

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Awesome, as described and delivered a day early.”

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Thank you for your review! Your feedback is important to us and we're really pleased to hear that you have had a positive experience, Viki

“Excellent customer service from the people I spoke to on the phone right down to where our order was delivered, we weren’t going to be in but happily took delivery instructions when we ordered and the bricks were delivered exactly as we asked and even sent us a picture once they were delivered. Thank you for such great service! Highly recommend ordering from Marshalls”

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Thank you for your review, we will share it with the team. We're really glad to hear that you have had a positive experience, Viki

“Top marks Marshall's. First class service from start to finish.”

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Thank you for your review! Your feedback is important to us and we're really pleased to hear that you have had a positive experience.

“All good this time. Good advise from the team too.,,, 👍🏻”

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Thank you for your review! We're really glad you had a positive experience and our technical team were able to give you advice, Viki

“Products delivered as described, excellent delivery service, great products, I’m a very happy customer.”

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Thank you for your review! Your feedback is important to us and we're really pleased to hear that you have had a positive experience, Viki

“Fantastic service and a quality product in an industry that's sadly seeing too much inferior competition. Marshalls a high quality, nothing more to say.”

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Thanks very much for your review Amie, we're really pleased to see you speak so highly of Marshalls products, Viki

“A very friendly and efficient service , would recommend”

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Thank you for your review! Your feedback is important to us and we're really pleased to hear that you have had a positive experience.

“Polite and helpful on the phone when I ordered, delivery arranged to suit me. Very good experience.”

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Thanks for your review, we're glad you had such a good experience! Viki

“My order won’t be delivered until 19 July (our choice), but so far I’ve found the ordering and email up dates really good.”

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“I ordered my product which was delivered on the day expected, the delivery went smoothly with the driver informing me of my delivery window so I could be present.”

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“I called the office to place my order and was helped by the most wonderfull salesperson. she was polite profesional and new exactly what was required for my project . she had a very good product knowledge and could not have been better at her job. I was very very impressed and actually mentioned it to a few of my own staff.”

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Thank you for taking the time to leave us this review Les, our teams pride themselves on their technical knowledge and we're delighted to see that you had such a positive experience, Viki

“I ordered 5 tons of Whin dust and the service and delivery was good.”

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“Customer service excellent. Staff helpful and friendly. And the same with the delivery driver. Thank you Marshalls 😊”

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Thank you for your review. Your feedback is important to us, we're glad to hear you've had such a positive experience with all the Marshalls people you spoke to along the way! Viki

“Very good competitive pricing. Attractive delivery package. Clear images of oroducts and in use”

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Thank you for your review, your feedback is important to us and it's great to read of our positive experience, Viki

“Service great hassle free order in before expected enjoyable experience highly recommend”

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Thank you for your review, we're really pleased to hear that you have had a positive experience, Viki

“Great product and great service, buy direct and also save”

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Thank you for your review! Your feedback is important to us and we're really pleased to hear that you have had a positive experience, Viki

“I keep coming back for more! Quality stone you can count on!”

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Great to hear from a repeat customer, thanks for your review Stephen!

“I find the products you make are fantastic and fantastic service”

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Thanks Mark for taking the time to leave this review, we're really glad to hear that you think our products are fantastic! Viki

“From the first phone call to enquire about Marshalls products, to the time I paid for my slabs, I found all the members of staff very knowledgeable and helpful. So pleased the service made a difficult job for me easier.”

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Thanks very much for this review, we're glad to hear you had such a positive experience, Viki

“A very good service from Marshalls from pre-order of the items I required to the on time delivery of the items as requested.”

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Thank you for your review. We're really pleased to hear that you have had a positive experience at each stage of the process, thanks for buying from us! Viki

Marshalls Plc is rated 4.5 based on 1,079 reviews