Mapdec Cycle Works Reviews

Name: Mapdec Cycle Works
Address: Unit 1, Westmorland Business ParkGilthwaiterigg Lane, Kendal
Rating: 4.92

4.9 Rating 839 Reviews

99 %

of reviewers recommend Mapdec Cycle Works

4.9

Based on 839 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Mapdec Cycle Works:

A state of the art cycling studio and Workshop in Kendal with a small selection of products for the Adventurous Cyclist.

Visit Website

Phone:

1539267562

Email:

sales@mapdec.com

Location:

Unit 1, Westmorland Business ParkGilthwaiterigg Lane
Kendal
LA9 6NS

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Mapdec Cycle Works 5 star review on 22nd August 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant, thank you Paul and Jake. I love my new Time ADHX45. It was well worth the journey from South Wales. I really value the fact that my bike had been built with great skill and attention to detail. And that it has been customised to my requirements rather than those of the marketing dept of some large bike company. I wish you every success and hope that a lot more cyclists see the sense in adopting your custom approach to bike buying.”

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Posted 1 year ago

Thanks Richard, Sorry for the Monday morning cleaning and delivery chaos.

Posted 1 year ago

“Everyone at Mapdec is super friendly and knowledgeable and I really like the online communication system. Thanks to Hannah for explaining everything clearly to me and leaving my bike as good as new! Highly recommend :)”

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(Kendal) - Posted 4 days ago

“Very helpful and professional. I would definitely use them again,if in the area .”

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(Kendal) - Posted 6 days ago

“V quick service. Excellent”

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(Kendal) - Posted 2 weeks ago

“Had a wilier filante custom build. absolutely brilliant experience, from start to finish. Attention to detail and quality of build/service is second to none, can’t recommend enough”

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(Kendal) - Posted 3 weeks ago

“Great service customer and very professional staff. Fantastic”

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(Kendal) - Posted 3 weeks ago

“Absolutely brilliant service from start to finish Staff are polite, knowledgeable and friendly. My bike now rides better than it did when it was new.”

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(Kendal) - Posted 4 weeks ago

“Incredibly helpful team. Clear communication about the process and issues that were encountered whilst working on my headset. Very reassuring to know that if it isn’t fixed they already have ideas what the next step will look like.”

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(Kendal) - Posted 1 month ago

“Mapdec were super easy to book in with. Their online system was easy to use and great for progress updates. The works were completed quickly and to a high standard and my bike feels like its brand new! I will definitely be going back for future works.”

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(Kendal) - Posted 1 month ago

“Very Professional.”

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(Kendal) - Posted 1 month ago

“What a great experience having a custom build from Mapdec. Just put a few miles on the new bike and I can't stop smiling ... Paul, Hannah and the crew were so professional and welcoming. The build I had was a Time ADH X and it's everything I'd hoped for and more ... thanks Mapdec for making my new bike day very special and see you soon no doubt!”

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(Kendal) - Posted 1 month ago

Thanks Rob, it was indeed a great day.

Posted 1 month ago

“10/10 service, fast turn around, great adivce and super friendly.”

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(Kendal) - Posted 1 month ago

“Very positive reception and ‘check in’ could have been better if I’d been given an estimated time of initial assessment. After that communication was very good and possible extra maintenance issues were raised too. Work was carried well and in good time. I’d definitely use again”

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(Kendal) - Posted 1 month ago

“Excellent service as ever at Mapdec they replaced my di2 lever which was leaking hydraulic oil and is working great now.”

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(Kendal) - Posted 1 month ago

“I dropped my C68 Gravel off for a BB Shell carbon repair. Mapdec turned it round within a week, including the full strip and rebuild. Loads of contact and update during the process, including photos. Very friendly and helpful staff too! I travelled over from Selby to use Mapdec, and I’d happily use them again.”

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(Kendal) - Posted 1 month ago

“Great bunch at mapdec. We had 4 bikes in for a sorting out session. Clear online system giving you transparent instructions on what your bike needs or what you may not want doing. This avoids you getting there and receiving an unexpected large invoice. Relaxed, professional atnosphere. Highly reccommend.”

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(Kendal) - Posted 2 months ago

Thanks Gareth. Have a great summer.

Posted 2 months ago

“My first time using Mapdec and i am delighted with the results. Friendly, accessible service, knowlegable and enthusiastic team with great attention to detail. I travelled 100 miles and will do so again. I am back enjoying my dream bike!”

Mapdec Cycle Works 5 star review on 15th July 2025

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(Kendal) - Posted 2 months ago

It's a lovely bike, i'm glad we found the noise.

Posted 2 months ago

“Great service from first email query, through component choices and bike fit, to completion of custom build. Top team - enthusiastic, knowledgeable and very helpful. New bike rides great - thank you Mapdec.”

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(Kendal) - Posted 2 months ago

“Great service from the team, loving the extra work they put in to ensure frame is meeting the right spec.”

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(Kendal) - Posted 2 months ago

“MTB came back riding really smoothly and Tom, mechanic, took the time to explain what they had done and to show me how the sag was set and why it was right for me. Thank you.”

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(Kendal) - Posted 3 months ago

“A great pre race service carried out quickly with full diagnosis of works done and potential long term improvements. Top job and great communication from the mechanic! Thanks very much 🤟”

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(Kendal) - Posted 3 months ago

Mapdec Cycle Works is rated 4.9 based on 839 reviews