Login

Start Free Trial Are you a business? Click Here

Mapdec Cycle Works Reviews

4.9 Rating 855 Reviews

99 %

of reviewers recommend Mapdec Cycle Works

Company Reviews

Product Reviews

4.9

Based on 855 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Mapdec Cycle Works:

A state of the art cycling studio and Workshop in Kendal with a small selection of products for the Adventurous Cyclist.

Visit Website

Phone:

1539267562

Email:

sales@mapdec.com

Location:

Unit 1, Westmorland Business ParkGilthwaiterigg Lane
Kendal
LA9 6NS

Write Your review

Tell us how Mapdec Cycle Works made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

media upload photo icon

media upload video icon

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Mapdec Cycle Works 5 star review on 22nd August 2025

Michael Blackston

Mapdec Cycle Works 5 star review on 20th March 2025

Nigel Wilkinson

Mapdec Cycle Works 5 star review on 7th March 2025

Mapdec Cycle Works 5 star review on 4th May 2024

Mapdec Cycle Works 5 star review on 27th September 2021

Howard Papworth

Mapdec Cycle Works 5 star review on 27th September 2021

Howard Papworth

Mapdec Cycle Works 5 star review on 3rd February 2020

8

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service customer and very professional staff. Fantastic”

Helpful Report

(Kendal) - Posted 2 months ago

“Absolutely brilliant service from start to finish Staff are polite, knowledgeable and friendly. My bike now rides better than it did when it was new.”

Mapdec Cycle Works 5 star review on 22nd August 2025

Helpful Report

(Kendal) - Posted 2 months ago

“Incredibly helpful team. Clear communication about the process and issues that were encountered whilst working on my headset. Very reassuring to know that if it isn’t fixed they already have ideas what the next step will look like.”

Helpful Report

(Kendal) - Posted 2 months ago

“Mapdec were super easy to book in with. Their online system was easy to use and great for progress updates. The works were completed quickly and to a high standard and my bike feels like its brand new! I will definitely be going back for future works.”

Helpful Report

(Kendal) - Posted 2 months ago

“Very Professional.”

Helpful Report

(Kendal) - Posted 3 months ago

“What a great experience having a custom build from Mapdec. Just put a few miles on the new bike and I can't stop smiling ... Paul, Hannah and the crew were so professional and welcoming. The build I had was a Time ADH X and it's everything I'd hoped for and more ... thanks Mapdec for making my new bike day very special and see you soon no doubt!”

Helpful Report

(Kendal) - Posted 3 months ago

Thanks Rob, it was indeed a great day.

Posted 3 months ago

“10/10 service, fast turn around, great adivce and super friendly.”

Helpful Report

(Kendal) - Posted 3 months ago

“Very positive reception and ‘check in’ could have been better if I’d been given an estimated time of initial assessment. After that communication was very good and possible extra maintenance issues were raised too. Work was carried well and in good time. I’d definitely use again”

Helpful Report

(Kendal) - Posted 3 months ago

“Excellent service as ever at Mapdec they replaced my di2 lever which was leaking hydraulic oil and is working great now.”

Helpful Report

(Kendal) - Posted 3 months ago

“I dropped my C68 Gravel off for a BB Shell carbon repair. Mapdec turned it round within a week, including the full strip and rebuild. Loads of contact and update during the process, including photos. Very friendly and helpful staff too! I travelled over from Selby to use Mapdec, and I’d happily use them again.”

Helpful Report

(Kendal) - Posted 3 months ago

“Great bunch at mapdec. We had 4 bikes in for a sorting out session. Clear online system giving you transparent instructions on what your bike needs or what you may not want doing. This avoids you getting there and receiving an unexpected large invoice. Relaxed, professional atnosphere. Highly reccommend.”

Helpful Report

(Kendal) - Posted 3 months ago

Thanks Gareth. Have a great summer.

Posted 3 months ago

“My first time using Mapdec and i am delighted with the results. Friendly, accessible service, knowlegable and enthusiastic team with great attention to detail. I travelled 100 miles and will do so again. I am back enjoying my dream bike!”

Mapdec Cycle Works 5 star review on 15th July 2025

Helpful Report

(Kendal) - Posted 3 months ago

It's a lovely bike, i'm glad we found the noise.

Posted 3 months ago

“Great service from first email query, through component choices and bike fit, to completion of custom build. Top team - enthusiastic, knowledgeable and very helpful. New bike rides great - thank you Mapdec.”

Helpful Report

(Kendal) - Posted 4 months ago

“Great service from the team, loving the extra work they put in to ensure frame is meeting the right spec.”

Helpful Report

(Kendal) - Posted 4 months ago

“MTB came back riding really smoothly and Tom, mechanic, took the time to explain what they had done and to show me how the sag was set and why it was right for me. Thank you.”

Helpful Report

(Kendal) - Posted 4 months ago

“A great pre race service carried out quickly with full diagnosis of works done and potential long term improvements. Top job and great communication from the mechanic! Thanks very much 🤟”

Helpful Report

(Kendal) - Posted 4 months ago

“Paul and the Mapdec team went above and beyond in accommodating the Lanequest charity event. We had exclusive use of their fantastic new facility, all their friendly staff on hand to help out, and a really tasty meal. It's great to see this business putting so much back into the local cycling community”

Helpful Report

(Kendal) - Posted 5 months ago

“Excellent friendly and professional service. Lovely atmosphere at the shop. Really skilled and passionate bike mechanics. My bike is riding better than new, thank you to all the team!”

Helpful Report

(Kendal) - Posted 5 months ago

“Great lanequest event at Mapdec last week. The team were super friendly to me and my children, they help sort a mechanical on my bike in minutes (they are really well kitted out in there) and the food looked great. A note to the course setters: a couple more close checkpoints makes it more enjoyable to people who aren't competing to win the league.”

Helpful Report

Posted 5 months ago

“Disappointing small portion of food following lanequest with only non alcoholic beer options”

Helpful Report

(Kendal) - Posted 5 months ago

This is a disappointing considering. We are not a licensed premises, and the food we served was well above guidance for adult portion sizes.

Posted 4 months ago

«
1
2
3
4
5
»

Mapdec Cycle Works is rated 4.9 based on 855 reviews