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Mapdec Cycle Works Reviews

4.9 Rating 887 Reviews

99 %

of reviewers recommend Mapdec Cycle Works

Company Reviews

Product Reviews

4.9

Based on 887 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email

About Mapdec Cycle Works:

A state of the art cycling studio and Workshop in Kendal with a small selection of products for the Adventurous Cyclist.

Visit Website

Phone:

1539312550

Email:

sales@mapdec.com

Location:

Unit 1, Westmorland Business ParkGilthwaiterigg Lane,
Unit 1, Westmorland Business ParkGilthwaiterigg Lane
Kendal
LA9 6NS

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Mapdec Cycle Works 5 star review on 22nd August 2025

Michael Blackston

Mapdec Cycle Works 5 star review on 20th March 2025

Nigel Wilkinson

Mapdec Cycle Works 5 star review on 7th March 2025

Mapdec Cycle Works 5 star review on 4th May 2024

Mapdec Cycle Works 5 star review on 27th September 2021

Howard Papworth

Mapdec Cycle Works 5 star review on 27th September 2021

Howard Papworth

Mapdec Cycle Works 5 star review on 3rd February 2020

8

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service from very knowledgable and experienced staff. Recommended.”

Helpful Report

(Kendal) - Posted 4 months ago

“Long live the independent local bike shop !! Yes, Mapdec offers a fantastic workshop and brilliant bespoke advice when considering buying a new bike. However, when I recently had an IT issue with my Wahoo Kickr and home WiFi connection. Paul was more than happy to help me with the required upgrade to my Kickr and to offer practical help with my PC system and the WiFi connection. Brilliant !!”

Helpful Report

Posted 4 months ago

“Great product fast shiping really pleased”

Helpful Report

(Kendal) - Posted 4 months ago

“Great service with a sensible delivery time and fee, purchased two grease syringes after they were recently featured on Mapdec video.”

Helpful Report

(Kendal) - Posted 4 months ago

“Hannah fixed my bike up perfectly. Great service all round.”

Helpful Report

(Kendal) - Posted 4 months ago

“The grease syringes arrive on time. Just need to pick a suitable grease to put in each syringe! Thanks for the quick turn around!”

Helpful Report

(Kendal) - Posted 4 months ago

“Went to Mapdec for a bike fit for my gravel bike. The approach was very helpful & informative. I was very happy with the service I received, as with previous visits.”

Helpful Report

(Kendal) - Posted 4 months ago

“After visiting bike shops for years I've never experienced the care and attention to detail from the team members I dealt with. The only issue is they're a 3 hour drive away but worth every effort to get there. Truly excellent in every respect”

Helpful Report

(Kendal) - Posted 5 months ago

“Apart from a small mixup with delivery, the Sevice I received from Mapdec was excellent. In a discussion with Paul I was given sound advice, prior to making the purchase. He was able to offer me a competative price for the wheelset. Since receiving them, they are excellent.”

Helpful Report

(Kendal) - Posted 6 months ago

“Very fast shipment to Denmark. Nothing to complain about ☺️ keep up the good work”

Helpful Report

(Kendal) - Posted 6 months ago

“Hannah was so friendly and helpful in sorting out my concerns about an issue that wasn't, as it turns out. Useful visit tho as I got some mint bar tape and spare brake pads”

Helpful Report

(Kendal) - Posted 6 months ago

“Work was all carried out fine and within timeframe suggested. Front mudguard was missing when I collected bike. Also front suspension very hard to compress, too much air in it. Would have been a five star if it wasn't for these points.”

Helpful Report

(Kendal) - Posted 6 months ago

Hey Roland, Sorry I wasn't around to help set up your forks. Feel free to pop in and I'll help you nail the sag. Do you need a new mudgaurd?

Posted 6 months ago

“Top marks, Mapdec went through the hoops to resolve an invoice problem caused by my location”

Helpful Report

(Kendal) - Posted 6 months ago

“I love Hannah so much , it hurts! Amazing knowledge , amazing customer services , amazing human being - I love her !!!! xxx”

Helpful Report

Posted 7 months ago

Thanks Warren.. Just for others reading this. Warren just called for some advice on tyres he was struggling to find help elsewhere. He was not a paying customer so his review shows as unverified.

Posted 7 months ago

“Excellent service from the team at Mapdec, Madeline was super helpful and provided great comms when I bought my Time ADH from them.”

Helpful Report

(Kendal) - Posted 7 months ago

“Purchased a frame from mapdec few weeks back within 24 hours I had a call telling me the frame had been inspected and ready for collection. I will be be having it built by them as I have every confidence of this firm building me a sensible bike”

Helpful Report

(Kendal) - Posted 7 months ago

“Great service- Paul obviously very knowledgeable and that's why I traveled from Huddersfield to get his expertise. I knocked 1 star off just for the delay from bikone- I'm not sure if this is something you can rectify- it seems the rep in the UK was delaying or saying the bottom bracket should have arrived. It took 2 months which is a long time to be without bike. Like I said, this may be out of your control but maybe feed it back to bikone rep.”

Helpful Report

(Kendal) - Posted 7 months ago

Thank you. We are keeping better stock these days, but import from Spain is not proving to be fast.

Posted 3 months ago

“Fast postage - great service”

Helpful Report

(Kendal) - Posted 7 months ago

“I cannot thank paul and his team enough for the advice and helping me purchase the right carbon wheels for my road and gravel bike , plus the work done to both bike in the workshop full service on gravel , bike fit & small service on road bike, also putting right the work done on my bikes done wrong !!! by a big retail cycle store never me mention no names !! Sod it yes I will wheelbase !!! Never go back there . Mapdec you have just restored my faith in someone who will take extreme care in what you do on people's bikes. I cannot thank you enough again , and if anyone else is reading this review honestly I can't recommend Mapdec cycle work enough, get yourself there you won't be disappointed at all.”

Helpful Report

(Kendal) - Posted 7 months ago

“Custom build Willier Filante SL, Campagnolo super record 12 speed wireless group set, Campagnolo Bora 60mm wheel set. I drove two 500 miles round trips from my house for the build, this is a testament to the team at Mapdec. Paul, Hannah, Madeline and the team were absolutely fantastic from start to finish in my build and bike fit. I supplied all the new parts. The group-set had a pairing issues so the team worked tirelessly with supplier sorting out the replacement parts under warranty. If you want a custom build, repair, service the only business that can do a professional, quality job in the entire UK is Mapdec.”

Helpful Report

(Kendal) - Posted 7 months ago

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Mapdec Cycle Works is rated 4.9 based on 887 reviews