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Mapdec Cycle Works Reviews

4.9 Rating 855 Reviews
99 %
of reviewers recommend Mapdec Cycle Works
4.9
Based on 855 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
On-time Delivery
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Mapdec Cycle Works Reviews

About Mapdec Cycle Works:

A state of the art cycling studio and Workshop in Kendal with a small selection of products for the Adventurous Cyclist.

Visit Website

Phone:

1539267562

Email:

sales@mapdec.com

Location:

Unit 1, Westmorland Business ParkGilthwaiterigg Lane
Kendal
LA9 6NS

Write Your review

Mapdec Cycle Works 5 star review on 22nd August 2025
Michael Blackston
Mapdec Cycle Works 5 star review on 20th March 2025
Nigel Wilkinson
Mapdec Cycle Works 5 star review on 7th March 2025
Steve Brunt
Mapdec Cycle Works 5 star review on 4th May 2024
Ian Harling
Mapdec Cycle Works 5 star review on 27th September 2021
Howard Papworth
Mapdec Cycle Works 5 star review on 27th September 2021
Howard Papworth
Mapdec Cycle Works 5 star review on 3rd February 2020
Nigel Edwards
8
Anonymous
Anonymous  // 01/01/2019
From my initial contact with Henry at Mapdec Cycle Works, to the follow up emails and phone calls from Madeline, the whole process of obtaining my obscure "Time" part was absolutely superb. Whatever your cycling needs, then Mapdec is your only go to place. I couldn't recommend them more highly. Thank you everyone.
Helpful Report
(Kendal) - Posted 8 months ago
Brilliant service. Popped in to the workshop and dropped off a squsihy DPX2 shock for a rebuild, collected it 7 days later, back on bike and no longer sounding sick. Great service from a local workshop. Will definitely use again.
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(Kendal) - Posted 8 months ago
The new bike got its check-over from friendly and knowledgeable staff. I also got good advice on potential pitfalls with the components on my new bike too. These guys want you to have hassle-free riding more than they want to you to hurry back in with avoidable issues!
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(Kendal) - Posted 8 months ago
I purchased a Time ADH frameset from Mapdec cycleworks. Outstanding service from start to finish, with regular updates on workshop progress. A truly professional company which sets the standard to which others should aspire to!
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(Kendal) - Posted 8 months ago
I can always be assured of receiving the very best service at all times
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(Kendal) - Posted 8 months ago
Brilliant service from Paul and his team. The order process, build and fit were all great and Paul went out of his way to make sure I didn't have to make an extra trip when collecting the bike. Their pricing was competitive too. I wouldn't hesitate to recommend Mapdec to anyone. I didn't rate delivery as I picked the bike up.
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(Kendal) - Posted 8 months ago
Good service and very friendly
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(Kendal) - Posted 9 months ago
Another great service delivered by the Mapdec team. The bike has come back in an immaculate condition, working as new and with all areas prone to wear and tear assessed and serviced. Thanks!
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(Kendal) - Posted 9 months ago
A good thorough job repairing the parking brake on the Handcycle and all in good working order. 👍
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(Kendal) - Posted 9 months ago
Fantastic service, travel up from Bristol because I fill I needed a A reliable outcome and service. And this is exactly what I got from the guys in the workshop. Thank you ever so much Jake for working on my bike? You may definitely get 5 stars.
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(Kendal) - Posted 10 months ago
Went beyond just replacing my hanger (crashed in CX race) - checked my bike was safe and ready to use for next race
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(Kendal) - Posted 10 months ago
Thanks for your advices on my second hand Open Up bike (nice you quite liked it too - the former owner also pleased to hear!), and for all your works to keep it healthy. Very happy with the result and enjoying it.
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(Kendal) - Posted 10 months ago
Mapdec were very efficient at replacing my Ultegra chainset under the Shimano recall and also fitted new cables and a chain at the same time. They are good at communicating any issues with the servicing and the quality of the workmanship is high
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(Kendal) - Posted 11 months ago
Very friendly and helpful staff, rapid turnaround and exceptional value.
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(Kendal) - Posted 11 months ago
Thank You for dispatching the order very fast. I'm really happy with the grease applicators, which are more or less unobtainable. It's a great service from Mapdec making these available for amateur mechanics. Delivery to Germany was a bit sluggish. Royal Mail delivered very fast through the german customs office. But then Deutsche Post really took its time. This delay is outside Mapdec's influence. The delivery tracking offered by Royal Mail is also excellent.
Helpful Report
(Kendal) - Posted 11 months ago
Ordered a frame on 21st December as of today 10th December no sign of it, despite paying ÂŁ70 for delivery.
Helpful Report
(Kendal) - Posted 11 months ago
Just to be clear, this customer expected delivery after we had closed for Christmas, not 11 days before actually ordering it. Wow.
Posted 4 months ago
Factor O2 VAM full strip down and service. Great experience, kept me informed throughout. Found an issue with CeramicSpeed Bottom Bracket wear (warranty claim). All the rest was a clean bill of health, good for another season :)
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(Kendal) - Posted 11 months ago
MapDec were able to help with suggestions and advice on parts for a bike build kit. They had great communication throughout from purchase through to delivery.
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(Kendal) - Posted 11 months ago
Travelled up from Manchester for a full build service and to get my new groupset fitted. Work completed the same day. Top quality workmanship and really friendly helpful staff. Couldn't be happier and would recommend to everybody.
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(Kendal) - Posted 11 months ago
Called in the shop today and well worth the 150 mile round trip. The guys in the shop were friendly knowledgeable and professional. A great experience from my point. I can’t wait to go back to collect my build.
Helpful Report
(Kendal) - Posted 11 months ago
Mapdec Cycle Works is rated 4.9 based on 855 reviews