Mapdec Cycle Works Reviews

Name: Mapdec Cycle Works
Address: Unit 1, Westmorland Business ParkGilthwaiterigg Lane, Unit 1, Westmorland Business ParkGilthwaiterigg Lane, Kendal
Rating: 4.92

4.9 Rating 910 Reviews

99 %

of reviewers recommend Mapdec Cycle Works

4.9

Based on 910 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Mapdec Cycle Works:

A state of the art cycling studio and Workshop in Kendal with a small selection of products for the Adventurous Cyclist.

Visit Website

Phone:

1539312550

Email:

sales@mapdec.com

Location:

Unit 1, Westmorland Business ParkGilthwaiterigg Lane,
Unit 1, Westmorland Business ParkGilthwaiterigg Lane
Kendal
LA9 6NS

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Mapdec Cycle Works 5 star review on 12th August 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast postage - great service”

Helpful Report

(Kendal) - Posted 9 months ago

“I cannot thank paul and his team enough for the advice and helping me purchase the right carbon wheels for my road and gravel bike , plus the work done to both bike in the workshop full service on gravel , bike fit & small service on road bike, also putting right the work done on my bikes done wrong !!! by a big retail cycle store never me mention no names !! Sod it yes I will wheelbase !!! Never go back there . Mapdec you have just restored my faith in someone who will take extreme care in what you do on people's bikes. I cannot thank you enough again , and if anyone else is reading this review honestly I can't recommend Mapdec cycle work enough, get yourself there you won't be disappointed at all.”

Helpful Report

(Kendal) - Posted 10 months ago

“Custom build Willier Filante SL, Campagnolo super record 12 speed wireless group set, Campagnolo Bora 60mm wheel set. I drove two 500 miles round trips from my house for the build, this is a testament to the team at Mapdec. Paul, Hannah, Madeline and the team were absolutely fantastic from start to finish in my build and bike fit. I supplied all the new parts. The group-set had a pairing issues so the team worked tirelessly with supplier sorting out the replacement parts under warranty. If you want a custom build, repair, service the only business that can do a professional, quality job in the entire UK is Mapdec.”

Helpful Report

(Kendal) - Posted 10 months ago

“I was recommended Mapdec Cycle Works by a friend as I was struggling to get the SRAM AXS gears on my road bike to work correctly after a minor crash. I called Mapdec and Madeline who answered the call was very helpful and pleasant to deal with. I was informed I did not have to book my bike in, but was invited to drop in with it at any time. On arriving at Mapdec's premises I was introduced to Hannah one of the technicians who took care to listen to my description of the issue and what I had done to try to rectify the problem myself. After only half an hour the problem had been diagnosed and repaired at a very reasonable charge. From my experience and from what I saw at Mapdec they are a very professional outfit who stand out compared to other cycle shops I have used in their abilities and customer service. If I have any further problems with any of my bikes that I cannot resolve myself I would not hesitate driving the 30 miles to Mapdec to use their services again. Many thanks to Hannah and Madeline.”

Helpful Report

Posted 10 months ago

Thanks for the full review, Hannah and Maddie are delighted to get named for their efforts. Thank you,

Posted 10 months ago

“Comprehensive service on an e-bike, including suspension forks. The mechanics use an online booking portal which kept me up to date on work done, costs, progress etc. Good chat with them when I dropped off and collected the bike to go over everything. Work completed to a very high standard, top stuff!”

Helpful Report

(Kendal) - Posted 10 months ago

“Good quality service, prompt and great comms”

Helpful Report

(Kendal) - Posted 10 months ago

“Knowledgable and friendly service. Process was smooth and the bike fit before setup meant the bike is perfect for me”

Helpful Report

(Kendal) - Posted 10 months ago

“Very helpful”

Mapdec Cycle Works 5 star review on 3rd October 2025

Helpful Report

(Kendal) - Posted 10 months ago

“Very Fortunate to have,Local,a Team,of,1st Class Mechanics,who get you back out, Cycling,be it for, servicing or emergency work.”

Helpful Report

(Kendal) - Posted 10 months ago

“Fantastic serivce. Mapdec fitted new cranks and speed play pedals to my bike. The mechanic was so patient with sorting the new cleats on my shoes and making sure I could clip in and out easily. Thank you”

Helpful Report

(Kendal) - Posted 10 months ago

“It would be hard to meet a more enthusiastic and knowledgeable group of people than the team at Mapdec. Went there to try out some bikes and despite crummy Lake District weather, had a great time. Learnt a lot about carbon frame and wheel building. Paul’s YouTube videos speak for themselves and his knowledge shines through, Hannah and the mechanics team quickly sorted out bike fit and got us rolling and I defy anyone to meet a more enthusiastic organizer than Madeline. Even managed a hot shower after our rides with a towel for my ride buddy who forgot his. Would be better if it wasn’t 5 hours drive from London but geography aside, can’t recommend highly enough.”

Helpful Report

(Kendal) - Posted 11 months ago

“Everyone at Mapdec is super friendly and knowledgeable and I really like the online communication system. Thanks to Hannah for explaining everything clearly to me and leaving my bike as good as new! Highly recommend :)”

Helpful Report

(Kendal) - Posted 11 months ago

“Very helpful and professional. I would definitely use them again,if in the area .”

Helpful Report

(Kendal) - Posted 11 months ago

“V quick service. Excellent”

Helpful Report

(Kendal) - Posted 11 months ago

“Had a wilier filante custom build. absolutely brilliant experience, from start to finish. Attention to detail and quality of build/service is second to none, can’t recommend enough”

Helpful Report

(Kendal) - Posted 11 months ago

“Great service customer and very professional staff. Fantastic”

Helpful Report

(Kendal) - Posted 1 year ago

“Absolutely brilliant service from start to finish Staff are polite, knowledgeable and friendly. My bike now rides better than it did when it was new.”

Helpful Report

(Kendal) - Posted 1 year ago

“Incredibly helpful team. Clear communication about the process and issues that were encountered whilst working on my headset. Very reassuring to know that if it isn’t fixed they already have ideas what the next step will look like.”

Helpful Report

(Kendal) - Posted 1 year ago

“Mapdec were super easy to book in with. Their online system was easy to use and great for progress updates. The works were completed quickly and to a high standard and my bike feels like its brand new! I will definitely be going back for future works.”

Helpful Report

(Kendal) - Posted 1 year ago

“Very Professional.”

Helpful Report

(Kendal) - Posted 1 year ago

Mapdec Cycle Works is rated 4.9 based on 910 reviews