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Mapdec Cycle Works Reviews

4.9 Rating 834 Reviews
99 %
of reviewers recommend Mapdec Cycle Works
4.9
Based on 834 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
On-time Delivery
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Mapdec Cycle Works Reviews

About Mapdec Cycle Works:

A state of the art cycling studio and Workshop in Kendal with a small selection of products for the Adventurous Cyclist.

Visit Website

Phone:

1539267562

Email:

sales@mapdec.com

Location:

Unit 1, Westmorland Business ParkGilthwaiterigg Lane
Kendal
LA9 6NS

Write Your review

Mapdec Cycle Works 5 star review on 22nd August 2025
Michael Blackston
Mapdec Cycle Works 5 star review on 20th March 2025
Nigel Wilkinson
Mapdec Cycle Works 5 star review on 7th March 2025
Steve Brunt
Mapdec Cycle Works 5 star review on 4th May 2024
Ian Harling
Mapdec Cycle Works 5 star review on 27th September 2021
Howard Papworth
Mapdec Cycle Works 5 star review on 27th September 2021
Howard Papworth
Mapdec Cycle Works 5 star review on 3rd February 2020
Nigel Edwards
8
Anonymous
Anonymous  // 01/01/2019
Absolutely brilliant service from start to finish Staff are polite, knowledgeable and friendly. My bike now rides better than it did when it was new.
Mapdec Cycle Works 5 star review on 22nd August 2025
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(Kendal) - Posted 1 day ago
Incredibly helpful team. Clear communication about the process and issues that were encountered whilst working on my headset. Very reassuring to know that if it isn’t fixed they already have ideas what the next step will look like.
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(Kendal) - Posted 6 days ago
Mapdec were super easy to book in with. Their online system was easy to use and great for progress updates. The works were completed quickly and to a high standard and my bike feels like its brand new! I will definitely be going back for future works.
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(Kendal) - Posted 1 week ago
Very Professional.
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(Kendal) - Posted 2 weeks ago
What a great experience having a custom build from Mapdec. Just put a few miles on the new bike and I can't stop smiling ... Paul, Hannah and the crew were so professional and welcoming. The build I had was a Time ADH X and it's everything I'd hoped for and more ... thanks Mapdec for making my new bike day very special and see you soon no doubt!
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(Kendal) - Posted 2 weeks ago
Thanks Rob, it was indeed a great day.
Posted 2 weeks ago
10/10 service, fast turn around, great adivce and super friendly.
Helpful Report
(Kendal) - Posted 2 weeks ago
Excellent service as ever at Mapdec they replaced my di2 lever which was leaking hydraulic oil and is working great now.
Helpful Report
(Kendal) - Posted 4 weeks ago
I dropped my C68 Gravel off for a BB Shell carbon repair. Mapdec turned it round within a week, including the full strip and rebuild. Loads of contact and update during the process, including photos. Very friendly and helpful staff too! I travelled over from Selby to use Mapdec, and I’d happily use them again.
Helpful Report
(Kendal) - Posted 4 weeks ago
Great bunch at mapdec. We had 4 bikes in for a sorting out session. Clear online system giving you transparent instructions on what your bike needs or what you may not want doing. This avoids you getting there and receiving an unexpected large invoice. Relaxed, professional atnosphere. Highly reccommend.
Helpful Report
(Kendal) - Posted 1 month ago
Thanks Gareth. Have a great summer.
Posted 1 month ago
My first time using Mapdec and i am delighted with the results. Friendly, accessible service, knowlegable and enthusiastic team with great attention to detail. I travelled 100 miles and will do so again. I am back enjoying my dream bike!
Mapdec Cycle Works 5 star review on 15th July 2025
Helpful Report
(Kendal) - Posted 1 month ago
It's a lovely bike, i'm glad we found the noise.
Posted 1 month ago
Great service from first email query, through component choices and bike fit, to completion of custom build. Top team - enthusiastic, knowledgeable and very helpful. New bike rides great - thank you Mapdec.
Helpful Report
(Kendal) - Posted 1 month ago
Great service from the team, loving the extra work they put in to ensure frame is meeting the right spec.
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(Kendal) - Posted 2 months ago
MTB came back riding really smoothly and Tom, mechanic, took the time to explain what they had done and to show me how the sag was set and why it was right for me. Thank you.
Helpful Report
(Kendal) - Posted 2 months ago
A great pre race service carried out quickly with full diagnosis of works done and potential long term improvements. Top job and great communication from the mechanic! Thanks very much 🤟
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(Kendal) - Posted 2 months ago
Paul and the Mapdec team went above and beyond in accommodating the Lanequest charity event. We had exclusive use of their fantastic new facility, all their friendly staff on hand to help out, and a really tasty meal. It's great to see this business putting so much back into the local cycling community
Helpful Report
(Kendal) - Posted 2 months ago
Excellent friendly and professional service. Lovely atmosphere at the shop. Really skilled and passionate bike mechanics. My bike is riding better than new, thank you to all the team!
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(Kendal) - Posted 2 months ago
Great lanequest event at Mapdec last week. The team were super friendly to me and my children, they help sort a mechanical on my bike in minutes (they are really well kitted out in there) and the food looked great. A note to the course setters: a couple more close checkpoints makes it more enjoyable to people who aren't competing to win the league.
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Posted 2 months ago
The LaneQuest at Mapdec was a sociable, enjoyable event topped off with an incredibly tasty sausage casserole afterwards!
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(Kendal) - Posted 2 months ago
Great service as usual. All the team are very helpful and friendly. Hannah tuned my bike up exactly as I needed
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Posted 2 months ago
Many thanks to Tom and the rest of the tea at Mapdec who worked on my Whyte E160 E Bike. I took a chance and brought the bike up from my home in Wigan for the full bounce rebuild. Since picking the bike up I have had two rides on it and I can honestly say it is running better than when new, in particular the suspension which feels so much plusher and responsive. When I picked the bike up, Tom went out of his way to explain exactly what had been done during the service,and answered all of my questions. Mapdec provide a world class service with excellent communications as well as top class cycle mechanics who without doubt take a pride in their skills and the application of said skills. Many Thanks Derrol Taylor
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(Kendal) - Posted 3 months ago
Mapdec Cycle Works is rated 4.9 based on 834 reviews