Mapdec Cycle Works Reviews

Name: Mapdec Cycle Works
Address: Unit 1, Westmorland Business ParkGilthwaiterigg Lane, Kendal
Rating: 4.92

4.9 Rating 872 Reviews

99 %

of reviewers recommend Mapdec Cycle Works

4.9

Based on 872 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Mapdec Cycle Works:

A state of the art cycling studio and Workshop in Kendal with a small selection of products for the Adventurous Cyclist.

Visit Website

Phone:

1539267562

Email:

sales@mapdec.com

Location:

Unit 1, Westmorland Business ParkGilthwaiterigg Lane
Kendal
LA9 6NS

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Mapdec Cycle Works 5 star review on 22nd August 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Super experience from start to finish with Time Alpe D’Huez X Ultegra Di2 build. Great communication with Madeline iterating spec and sorting timing for bike fit/pick up. Video bike fit with Paul to sort positioning before final build. Everyone was super friendly and knowledgeable in the shop. Also, I would say that the quality of the build itself was very high (i.e. standard of bar tape wrap, cable management, lever positioning etc.). Clearly a lot of focus on details that other lesser bike shops just don’t do. I travelled from Edinburgh but well worth it for the level of service and the end product. Plus, got it through Cycle To Work which Mapdec support.”

Helpful Report

(Kendal) - Posted 2 days ago

“Good service clear communication”

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(Kendal) - Posted 5 days ago

“Easy ordering and fast delivery. Looking forward to fitting on my time adhx. Looks like a quality bb.”

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(Kendal) - Posted 1 week ago

“Thanks for your advice about my ebike gearing. Also, the bikefit. Peter D”

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(Kendal) - Posted 1 week ago

“Ordered a bikone 386/evo bb late afternoon, received the next day! Can’t ask for anymore than that! NB the instructions for pressing are buried on the Bikone website. For the Evo you must use drifts that are the size of the cups 30/46mm, do not use drifts the size of the bearings outer race.”

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(Kendal) - Posted 1 week ago

“Great service from very knowledgable and experienced staff. Recommended.”

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(Kendal) - Posted 2 weeks ago

“Long live the independent local bike shop !! Yes, Mapdec offers a fantastic workshop and brilliant bespoke advice when considering buying a new bike. However, when I recently had an IT issue with my Wahoo Kickr and home WiFi connection. Paul was more than happy to help me with the required upgrade to my Kickr and to offer practical help with my PC system and the WiFi connection. Brilliant !!”

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Posted 3 weeks ago

“Great product fast shiping really pleased”

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(Kendal) - Posted 3 weeks ago

“Great service with a sensible delivery time and fee, purchased two grease syringes after they were recently featured on Mapdec video.”

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(Kendal) - Posted 3 weeks ago

“Hannah fixed my bike up perfectly. Great service all round.”

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(Kendal) - Posted 3 weeks ago

“The grease syringes arrive on time. Just need to pick a suitable grease to put in each syringe! Thanks for the quick turn around!”

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(Kendal) - Posted 3 weeks ago

“Went to Mapdec for a bike fit for my gravel bike. The approach was very helpful & informative. I was very happy with the service I received, as with previous visits.”

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(Kendal) - Posted 4 weeks ago

“After visiting bike shops for years I've never experienced the care and attention to detail from the team members I dealt with. The only issue is they're a 3 hour drive away but worth every effort to get there. Truly excellent in every respect”

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(Kendal) - Posted 1 month ago

“Very fast shipment to Denmark. Nothing to complain about ☺️ keep up the good work”

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(Kendal) - Posted 2 months ago

“Hannah was so friendly and helpful in sorting out my concerns about an issue that wasn't, as it turns out. Useful visit tho as I got some mint bar tape and spare brake pads”

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(Kendal) - Posted 2 months ago

“Top marks, Mapdec went through the hoops to resolve an invoice problem caused by my location”

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(Kendal) - Posted 3 months ago

“I love Hannah so much , it hurts! Amazing knowledge , amazing customer services , amazing human being - I love her !!!! xxx”

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Posted 3 months ago

Thanks Warren.. Just for others reading this. Warren just called for some advice on tyres he was struggling to find help elsewhere. He was not a paying customer so his review shows as unverified.

Posted 3 months ago

“Excellent service from the team at Mapdec, Madeline was super helpful and provided great comms when I bought my Time ADH from them.”

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(Kendal) - Posted 3 months ago

“Purchased a frame from mapdec few weeks back within 24 hours I had a call telling me the frame had been inspected and ready for collection. I will be be having it built by them as I have every confidence of this firm building me a sensible bike”

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(Kendal) - Posted 3 months ago

“Fast postage - great service”

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(Kendal) - Posted 3 months ago

Mapdec Cycle Works is rated 4.9 based on 872 reviews