Mapdec Cycle Works Reviews

Name: Mapdec Cycle Works
Address: Unit 1, Westmorland Business ParkGilthwaiterigg Lane, Kendal
Rating: 4.92

4.9 Rating 847 Reviews

99 %

of reviewers recommend Mapdec Cycle Works

4.9

Based on 847 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Mapdec Cycle Works:

A state of the art cycling studio and Workshop in Kendal with a small selection of products for the Adventurous Cyclist.

Visit Website

Phone:

1539267562

Email:

sales@mapdec.com

Location:

Unit 1, Westmorland Business ParkGilthwaiterigg Lane
Kendal
LA9 6NS

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Mapdec Cycle Works 5 star review on 22nd August 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was recommended Mapdec Cycle Works by a friend as I was struggling to get the SRAM AXS gears on my road bike to work correctly after a minor crash. I called Mapdec and Madeline who answered the call was very helpful and pleasant to deal with. I was informed I did not have to book my bike in, but was invited to drop in with it at any time. On arriving at Mapdec's premises I was introduced to Hannah one of the technicians who took care to listen to my description of the issue and what I had done to try to rectify the problem myself. After only half an hour the problem had been diagnosed and repaired at a very reasonable charge. From my experience and from what I saw at Mapdec they are a very professional outfit who stand out compared to other cycle shops I have used in their abilities and customer service. If I have any further problems with any of my bikes that I cannot resolve myself I would not hesitate driving the 30 miles to Mapdec to use their services again. Many thanks to Hannah and Madeline.”

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Posted 1 day ago

Thanks for the full review, Hannah and Maddie are delighted to get named for their efforts. Thank you,

Posted 5 hours ago

“Comprehensive service on an e-bike, including suspension forks. The mechanics use an online booking portal which kept me up to date on work done, costs, progress etc. Good chat with them when I dropped off and collected the bike to go over everything. Work completed to a very high standard, top stuff!”

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(Kendal) - Posted 4 days ago

“Good quality service, prompt and great comms”

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(Kendal) - Posted 1 week ago

“Knowledgable and friendly service. Process was smooth and the bike fit before setup meant the bike is perfect for me”

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(Kendal) - Posted 1 week ago

“Very helpful”

Mapdec Cycle Works 5 star review on 3rd October 2025

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(Kendal) - Posted 1 week ago

“Very Fortunate to have,Local,a Team,of,1st Class Mechanics,who get you back out, Cycling,be it for, servicing or emergency work.”

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(Kendal) - Posted 1 week ago

“Fantastic serivce. Mapdec fitted new cranks and speed play pedals to my bike. The mechanic was so patient with sorting the new cleats on my shoes and making sure I could clip in and out easily. Thank you”

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(Kendal) - Posted 2 weeks ago

“It would be hard to meet a more enthusiastic and knowledgeable group of people than the team at Mapdec. Went there to try out some bikes and despite crummy Lake District weather, had a great time. Learnt a lot about carbon frame and wheel building. Paul’s YouTube videos speak for themselves and his knowledge shines through, Hannah and the mechanics team quickly sorted out bike fit and got us rolling and I defy anyone to meet a more enthusiastic organizer than Madeline. Even managed a hot shower after our rides with a towel for my ride buddy who forgot his. Would be better if it wasn’t 5 hours drive from London but geography aside, can’t recommend highly enough.”

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(Kendal) - Posted 3 weeks ago

“Everyone at Mapdec is super friendly and knowledgeable and I really like the online communication system. Thanks to Hannah for explaining everything clearly to me and leaving my bike as good as new! Highly recommend :)”

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(Kendal) - Posted 1 month ago

“Very helpful and professional. I would definitely use them again,if in the area .”

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(Kendal) - Posted 1 month ago

“V quick service. Excellent”

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(Kendal) - Posted 1 month ago

“Had a wilier filante custom build. absolutely brilliant experience, from start to finish. Attention to detail and quality of build/service is second to none, can’t recommend enough”

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(Kendal) - Posted 1 month ago

“Great service customer and very professional staff. Fantastic”

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(Kendal) - Posted 1 month ago

“Absolutely brilliant service from start to finish Staff are polite, knowledgeable and friendly. My bike now rides better than it did when it was new.”

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(Kendal) - Posted 1 month ago

“Incredibly helpful team. Clear communication about the process and issues that were encountered whilst working on my headset. Very reassuring to know that if it isn’t fixed they already have ideas what the next step will look like.”

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(Kendal) - Posted 1 month ago

“Mapdec were super easy to book in with. Their online system was easy to use and great for progress updates. The works were completed quickly and to a high standard and my bike feels like its brand new! I will definitely be going back for future works.”

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