Mango Bikes Reviews

Name: Mango Bikes
Address: Fife Food & Business Centre,, Unit 29 Faraday Rd, Glenrothes, Fife
Rating: 4.03

4.0 Rating 861 Reviews

74 %

of reviewers recommend Mango Bikes

4.0

Based on 861 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 64%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5

About Mango Bikes:

Award-winning and affordable lifestyle, commuter, urban and road bikes, hand built in the UK.

Visit Website

Phone:

02828 163030

Email:

sales@mangobikes.com

Location:

Fife Food & Business Centre,,
Unit 29 Faraday Rd,
Glenrothes
Fife
KY6 2RU

Mango Bikes 5 star review on 3rd December 2024

André M

Mango Bikes 5 star review on 20th August 2024

Shareen E

Mango Bikes 1 star review on 30th June 2024

Roy C

285

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service from Mango. I only ordered parts for a project and I’m very happy with them. Good work.”

Helpful Report

Posted 4 years ago

“I placed an order for accessories and received them pretty quickly. One of the items I ordered were out of stock, so I was contacted and offered a replacement. I am also still waiting for a bike order originally placed on the 11th May, it has been much longer than expected, but I do understand that given the current worldwide situation, things are not quite going to plan.”

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Posted 4 years ago

“Received my OG Drop yesterday and it was totally worth the wait - rides like a dream! Current pandemic caused a big delay but was kept in the loop the entire time. Tools mentioned on the build video were sadly missing from the box, but otherwise super smooth and straightforward! Thanks guys 🌞”

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Posted 4 years ago

“easy process to order and good quality, delivery didn't take too long as well.”

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Posted 4 years ago

“Very happy with the service provided from mango bikes. I was kept fully updated on my order and when the bike arrived I was very impressed with the build quality, great bike used daily”

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Posted 4 years ago

“Very good bikes just takes a while for shipping”

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Posted 4 years ago

“An excellent bike which I am enjoying riding. Fast shipping and easy to assemble. Customer service not so good - I ordered two extra tubes but did not receive them. I emailed about this but got no reply.”

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Posted 4 years ago

“I recently ordered some gorgeous white Kenda tyres from the guys at Mango. The price was excellent and delivery was incredibly fast. Unfortunately there was a mistake at checkout and I was charged twice. Although the initial response time wasn't great, I think that, like everyone, lockdown had probably been incredibly difficult for the team. I'm delighted to say that I was contacted personally and issued a full refund, so now that's sorted I will definitely be using Mango bikes again.”

Helpful Report

Posted 4 years ago

Hi Phil, first off apologies in the delay in our response, it's been pretty crazy here at Mango HQ. However, I am glad to say that has been refunded for you and should appear in your account in a couple of days. If you need anything else drop us a message and we'll get back to you as quick as we can.

Posted 4 years ago

“Ordered inner tubes. They sent wrong ones. Bit slow responding to initial request to correct mistake but put it right and sent correct tubes and didn't want wrong ones back. So overall pleased with the service.”

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Posted 4 years ago

“The bike is great for amateur cyclists like myself. Mango bikes have been very helpful with a few issues I have had with the bike. The frame had a little chip in the paint (probably the couriers fault) which mango bikes offered to send the relevant touch up paint so I could sort myself. I also had a small issue with my rear wheel, I rang mango bikes and they recommended I took it to a bike repair shop which mango were more than happy to cover the costs of under the warranty. Overall a pleasant experience communicating with them and I love the bike!”

Mango Bikes 4 star review on 1st May 2020

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Posted 4 years ago

“Products available and delivery were very good, the only thing I'll say is sizing for each product for beginners like tyres and inners are hard to work out with some research. A universal aswell as the actual sizings on products would help (or recommendations)”

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Posted 5 years ago

“You were very well priced and the service after placing the order was good. Delivery was also a good experience. Thanks very much.”

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Posted 5 years ago

“Front inner tube burst on my second ride less than a mile which was really inconvenient but apart from that it's all good.”

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Posted 5 years ago

“Timely order, good quality for the money”

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Posted 5 years ago

“good service !”

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Posted 5 years ago

“Light, comfortable and suitable for the city, and the customizable option makes people love it.”

Mango Bikes 4 star review on 2nd March 2020

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Posted 5 years ago

“Pros ***** Bike is lovely to look at, in fact beautiful. Bargain price at just £360. Easy to put together (except my tyre issue (see Cons) Great customer service / delivery communication. Great customisation website concept. Cons ****** The bike is HEAVY, which could be a 'Pro', as it's excellent hill training and will make me even fitter up and down the Chilterns. But for the price, what was I really expecting. Maybe you could do a carbon fibre framed version for £1000. Just an idea. The tyres were not seated properly, but I found a YouTube video which explained how to add washing up liquid to my rims and talcum power to my tube, then all resolved itself.”

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Posted 5 years ago

“Good quality saddles and swift delivery. I’d have given 5 stars if it wasn’t for all the hipster type communication style but some like that kind of thing”

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Posted 5 years ago

“The bike is lovely! Looks great, easy to set up and fun to ride. Ordering was simple and it arrived in 2 weeks which was pretty quick. Only issue was the tyres that came with the bike, the rear one was faulty so I had to replace it on the second ride.”

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Posted 5 years ago

“Great bike for the price, functional and fun. Great colours too”

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Posted 5 years ago

Mango Bikes is rated 4.0 based on 861 reviews