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Mango Bikes Reviews

4.0 Rating 826 Reviews

74 %

of reviewers recommend Mango Bikes

Company Reviews

Product Reviews

4.0

Based on 826 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 62%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5

About Mango Bikes:

Award-winning and affordable lifestyle, commuter, urban and road bikes, hand built in the UK.

Visit Website

Phone:

02828 163030

Email:

sales@mangobikes.com

Location:

Hollybank Business Park,
Hollybank Road,
Parkgate
Antrim
B39 0DL

Mango Bikes 5 star review on 26th June 2023

Mango Bikes 5 star review on 20th June 2023

Mango Bikes 5 star review on 18th May 2023

Mango Bikes 5 star review on 16th May 2023

Mango Bikes 5 star review on 10th May 2023

Mango Bikes 5 star review on 10th May 2023

Mango Bikes 5 star review on 6th April 2023

278

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered my bike in May and it arrived in September. All together it took 101 days to arrive. While I appreciate there’s been a huge demand recently for bikes, the communication of when I should expect my bike hasn’t been great. I was always told “another two weeks” then a month later I’d receive an email saying “another two weeks”. I watched the instruction videos before it arrived and so was expecting to receive the tools and instructions with the bike but I didn’t, luckily I have some tools already I was able to use. That said, once the bike was built it was great and I can’t say enough good things about the end product, it’s just a shame the ordeal to get it and build it was such a stressful one.”

Mango Bikes 4 star review on 8th September 2020

Posted 3 years ago

“Well worth the wait! I get that there are issues with Mango bikes as they’ve been swamped with orders, along with many other cycle companies and shops. So I have had no problem waiting for delivery of my order which came this week. I am so happy with my purchase and have been out cycling on it every day this week. Have given 4 stars as the only grumble was having to chase them up for an update on my order. Thankfully I found the details for the owner and he responded immediately and was really helpful and understanding of the situation they were in. Time to head back out on my bike, happy days”

Mango Bikes 4 star review on 28th August 2020

Posted 3 years ago

“The bike is great. Really well made and easy to construct. Some quite major delays in it arriving but understandable considering the demand during lockdown. Despite this I received regular updates and prompt replies to emails sent. Overall very happy.”

Posted 3 years ago

“Really love my single speed! it took a while to arrive due to issues with supply and demand but it was totally worth the wait!”

Posted 3 years ago

“Had a very long wait once ordering had to wait 3 months but it’s understandable in this time, I received my bike today and look forward to testing it when the weather is nice”

Posted 3 years ago

“I ordered my bike back in May and received it halfway through August. Understandable due to the world wide pandemic. I was kept up to date with my order and received good tracking information ( though the final leg was a bit of a mare arranging a time to deliver in which someone was home ) but other than that, very happy. Bike easy to assemble and fun ride! Which is the most important part after all. 🤟”

Mango Bikes 4 star review on 19th August 2020

Posted 3 years ago

“Not the best customer service, wont pick up the phone and takes days for them to reply to an email. Waited for my bike for 10 weeks, was super happy when it finally arrived and I loved it! Unfortunately it was stolen 2 days after I got it. Too stylish for London I suppose.. PLEASE contact me if you see it. isabella.osterlund@hotmail.com”

Mango Bikes 4 star review on 13th August 2020

Posted 3 years ago

“Getting fed up with punctures, I was struggling to source Gatorskin tyres at local bike shops and ordered them from Mango Bikes online. They came very quickly and with a little packet of sweets which was great!”

Posted 3 years ago

“At the beginning - The customer service was dreadful. The lack of contact brought on frustration leaving me aggravated and feeling ripped off. In the end - the bike arrived after 9 weeks and I’m super pleased with it. Build quality is good, package was secured really well and it rides great. Be patient when ordering and you’ll get a great quality bike at a good price.”

Posted 3 years ago

“The bike is a lovely ride and super pretty as you can customise it! Even though COVID spiked the orders it was well worth the wait even though it was a long 8 weeks !”

Posted 3 years ago

“The bike I ordered is great quality! The customer service wasn’t great but it is understandably a busy time for Mango bikes. Better correspondence would improve the service tenfold. However, the bike arrived as ordered and is a great bike.”

Posted 3 years ago

“Good product and decent pricing - website isn't great though. Will definitely shop again with you though”

Posted 3 years ago

“Well I ordered a mini pump for my bike. Unfortunately it would not fit the lugs on my frame so I asked if I could return it to Mango and get a refund. I got no reply but meanwhile my son saw the pump and said it fitted his bike just fine so alls well that ends well.”

Posted 3 years ago

“Ordered a cruiser handlebar on 24th June, delivered (UK) on 29th - a day before the despatch email :-) Very nice handlebar, and prompt delivery. Very satisfied customer. Thanks.”

Posted 3 years ago

“The quality of the bike is exceptional and despite the unprecedented times we all faced, we have been informed step by step on the progress of the build! On the downside I would have expected the bike to come with couple of tools necessary for assembling the pedals and Allen keys for the handlebars and the seat. I understand that this might raise the cost a little but at least should be optional with the purchase. Overall great service and quality! My wife really enjoys the ride and I’m thinking on buying one for myself!”

Posted 3 years ago

“Excellent service from Mango. I only ordered parts for a project and I’m very happy with them. Good work.”

Posted 3 years ago

“I placed an order for accessories and received them pretty quickly. One of the items I ordered were out of stock, so I was contacted and offered a replacement. I am also still waiting for a bike order originally placed on the 11th May, it has been much longer than expected, but I do understand that given the current worldwide situation, things are not quite going to plan.”

Posted 3 years ago

“Received my OG Drop yesterday and it was totally worth the wait - rides like a dream! Current pandemic caused a big delay but was kept in the loop the entire time. Tools mentioned on the build video were sadly missing from the box, but otherwise super smooth and straightforward! Thanks guys 🌞”

Posted 3 years ago

“easy process to order and good quality, delivery didn't take too long as well.”

Posted 3 years ago

“Very happy with the service provided from mango bikes. I was kept fully updated on my order and when the bike arrived I was very impressed with the build quality, great bike used daily”

Posted 3 years ago

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Mango Bikes is rated 4.0 based on 826 reviews