maisonwhite.co.uk Reviews

Name: maisonwhite.co.uk
Rating: 4.86

4.9 Rating 7,763 Reviews

97 %

of reviewers recommend maisonwhite.co.uk

4.9

Based on 7,763 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About maisonwhite.co.uk:

Maisonwhite.co.uk were established in 2011 operating from their retail shop in Colchester, Essex. They have recently relocated their store to Benson in Oxfordshire where they sell a fabulous range of fine homeware and gifts, including soft toys from key brands such as Jellycat where they stock a growing range of loveable childrens toys. Other key brands for the home include Parlane, Voyage Maison and Dora Designs, as well as leading brand candles and diffusers. They have become a key ecommerce retailer selling their gifts all over the world to thousands of happy customers.

Visit Website

Phone:

01491835167

Email:

contact@maisonwhite.co.uk

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maisonwhite.co.uk 5 star review on 21st December 2025

138

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great delivery time, competitive prices. Good service.”

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“Very good company with good quality products”

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“My granddaughter was thrilled 2itb the jelly cats I purchased from you. Great price and fast service. Thank you. Xx”

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“A little story behind my Swellegant Kitty Jellycat purchase...with my granddaughter in her Mum’s tummy not knowing whether she was a boy or girl I bought her a Jellycat Rabbit...5 years later I just find out Jellycat is a massive collection & with the wee ones original “Jelly” not leaving her side for any of that time I cannot wait to give her “Kitty” on her birthday...so thank you Maison White...the only wee thing I can think of is I would’ve took the option on the purchase being gift boxed or wrapped but I didn’t see that with my online purchase but extremely happy otherwise xx”

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“Have wanted this for so long but to get it in the sale, bonus!!”

maisonwhite.co.uk 5 star review on 12th March 2021

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“Very efficient service, and speedy delivery.”

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“Great service. Very fast delivery. Would use again.”

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“So glad I’ve found this shop! Such lovely things for sale and very easy to order online, great delivery communication and was delivered quicker than expected. Would absolutely recommend.”

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“Recently bought two jelly cat cuddly toys. The toys were lovely and arrived so quickly! Very happy and would definitely use again to buy more!”

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“The best ever service from any company with which I have dealt Thank you so much.”

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“Customer services are quick and precise! Bear is lovely. Would definitely come back for more!”

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“it is a Magic website， and the jelly cat price is less than other website”

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“Was quick in process and arrival. Product is well made.”

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“Such wonderful items! Delivered very quickly and very well packaged! Excellent. Thankyou”

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“Excellent product and service”

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“Excellent - good service and lovely gifts”

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“Really, really impressed with the customer relations team at maison white - they could not have been more helpful and efficient- they took away any anxiety I had about buying online and dealt immediately with my concerns. Thank you so much to the team!”