maisonwhite.co.uk Reviews

Name: maisonwhite.co.uk
Rating: 4.86

4.9 Rating 7,763 Reviews

97 %

of reviewers recommend maisonwhite.co.uk

4.9

Based on 7,763 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About maisonwhite.co.uk:

Maisonwhite.co.uk were established in 2011 operating from their retail shop in Colchester, Essex. They have recently relocated their store to Benson in Oxfordshire where they sell a fabulous range of fine homeware and gifts, including soft toys from key brands such as Jellycat where they stock a growing range of loveable childrens toys. Other key brands for the home include Parlane, Voyage Maison and Dora Designs, as well as leading brand candles and diffusers. They have become a key ecommerce retailer selling their gifts all over the world to thousands of happy customers.

Visit Website

Phone:

01491835167

Email:

contact@maisonwhite.co.uk

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maisonwhite.co.uk 5 star review on 21st December 2025

138

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely website and product range. Great service and fast delivery means I keep returning to Maison White for gift ideas and presents for loved ones - would definitely recommend!”

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“Excellent high quality service, Will be using Maison White again.”

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“Great customer service and quick dispatch of items. Forgot to order pillow cases in first order when I ordered a duvet cover, so incurred postage. They noticed this and contacted me to say they’d send both items together and refund charges. Definitely recommend Maison White.”

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“Speedy delivery.”

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“New company to me, first time order! Very communicative every step of the buying process. Gave me confidence to purchase again - speedy despatch, regular advisory e-mails, swift delivery with date & time notification beforehand. Excellent service, better than most! Beautiful quality & very pleased with my purchase. Will definitely recommend to friends/family. Thankyou.”

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“Very impressed with Maison White. The item I ordered arrived in beautiful condition and was sent out quickly. I would not hesitate to order from them again and can highly recommend. 5 stars, and many thanks!”

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“I sent the item back because it wasn't what I expected but apart from that all was ok”

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“Excellent communication and very prompt delivery”

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“Excellent service. Prompt delivery. A great buy with 17% discount in sale. Recommended.”

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“Toy came quickly, daughter now lover her new frog...really good quality.”

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“Great Jellycat products. More than happy with them.”

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“Great fun quality purchase”

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“Extremely pleased with my purchase. It arrived quickly and the product was exactly what I wanted. Would definitely buy from here again.”

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“I had a few questions before I ordered. Customer service got back to me quickly. My order arrived really quickly too.”

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“Always use this shop and have done for several years. Always had great service, communication and products”

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“Thankyou so much for the cuddly aardvark, my 8 month old niece absolutely adores it ..”

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“Quick delivery, regular updates and bunny arrived safely!”

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“Quick, straight forward purchasing and delivery. Thank you”

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“Great quality.”

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“My Granddaughter was so pleased with the Pretzel - and your service was impeccable. Very best wishes - Kathy Webb.”

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maisonwhite.co.uk is rated 4.9 based on 7,763 reviews