maisonwhite.co.uk Reviews

Name: maisonwhite.co.uk
Rating: 4.86

4.9 Rating 7,763 Reviews

97 %

of reviewers recommend maisonwhite.co.uk

4.9

Based on 7,763 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About maisonwhite.co.uk:

Maisonwhite.co.uk were established in 2011 operating from their retail shop in Colchester, Essex. They have recently relocated their store to Benson in Oxfordshire where they sell a fabulous range of fine homeware and gifts, including soft toys from key brands such as Jellycat where they stock a growing range of loveable childrens toys. Other key brands for the home include Parlane, Voyage Maison and Dora Designs, as well as leading brand candles and diffusers. They have become a key ecommerce retailer selling their gifts all over the world to thousands of happy customers.

Visit Website

Phone:

01491835167

Email:

contact@maisonwhite.co.uk

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maisonwhite.co.uk 5 star review on 21st December 2025

138

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely Jellycat item arrived very quickly. Cheaper than in other stores. Kept informed of delivery. Very happy with purchase and would order from this site again.”

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“Only ever ordered online, but website is easy to navigate, great selection on Jellycats and order is always delivered quickly.”

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“Good communication re order and despatch, which was very swift.Parcel arrived within Royal Mail notified time frame.Sent as a gift and recipient very pleased with teddy”

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“Good fast service”

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“I absolutely love my Hare 3D wall art thank you. Quick delivery and very well packaged. Very pleased indeed.”

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“Easy to use web site and very quick delivery.”

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“Website was great, the products were great, delivered in good time and well wrapped. Thank you”

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“All of my orders arrived quickly and packaged perfectly! Amazing quality. Could not be happier with my purchases. Here is a photo of my most recent buy, Noodle the Jellycat Sloth (size small!).”

maisonwhite.co.uk 5 star review on 4th March 2021

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“Product great and very good delivery using post office tracker.”

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“Very fast delivery and lovely bear!”

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“Bashful Bunny, who is gorgeous, arrived very quickly. Thank you. I am delighted with my purchase.”

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“Everything perfect. Thank you so much. In future will only check your website”

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“Excellent service.. will use again”

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“Lovely product, good service. Will shop again at maisonwhite.co.uk”

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“Ordered a fox comforter for my little girl for when she is here. Quick delivery and good quality.”

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“Speedily delivered. Thank you”

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“Excellent product, with clear communication and swift delivery.”

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“Brilliant service, the item came within two days. Would definitely recommend .”

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“Always excellent communication and items arrive safely and promptly. I chose MW as they had the best selection of product at the best price”

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“A lovely site, competitive prices, and a fast, efficient service. Thank you”

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maisonwhite.co.uk is rated 4.9 based on 7,763 reviews