maisonwhite.co.uk Reviews

Name: maisonwhite.co.uk
Rating: 4.86

4.9 Rating 7,761 Reviews

97 %

of reviewers recommend maisonwhite.co.uk

4.9

Based on 7,761 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About maisonwhite.co.uk:

Maisonwhite.co.uk were established in 2011 operating from their retail shop in Colchester, Essex. They have recently relocated their store to Benson in Oxfordshire where they sell a fabulous range of fine homeware and gifts, including soft toys from key brands such as Jellycat where they stock a growing range of loveable childrens toys. Other key brands for the home include Parlane, Voyage Maison and Dora Designs, as well as leading brand candles and diffusers. They have become a key ecommerce retailer selling their gifts all over the world to thousands of happy customers.

Visit Website

Phone:

01491835167

Email:

contact@maisonwhite.co.uk

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maisonwhite.co.uk 5 star review on 21st December 2025

138

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“prompt service, very nice item”

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“Am very pleased with product, and arrived safely at the address I sent to. Great Company to buy from.”

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“Having checked prices elsewhere I found the jellycat dog and book for my grandson for a reasonable price as it was on sale at maisonwhite.co.uk. Speedy delivery, and very happy with my purchase.”

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“All good , no problem , efficient purchase !”

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“Brilliant service and quick service”

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“Delivery fast than I expected.”

maisonwhite.co.uk 5 star review on 26th May 2021

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“Very happy with my purchase of three bashful bunnies small, medium and large all of good quality. Ordering procedure and delivery was excellent from start to finish.”

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“Always prompt and well priced 😊 Great service thank you.”

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“Pleased with easy to order, quick delivery and the response I received when contacted with a question.”

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“First class service - cushions were as good as I imagined!”

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“good price, quick delivery”

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“Delighted with my purchase. Easy to order and fast delivery”

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“Beautiful watch, absolutely loved by the recipient. I cannot fault the service. The item ordered arrived much sooner than I had thought it would and was really securely wrapped - No chance of a breakage. Thank you Maison White, I will definitely shop with you again and absolutely recommend you to others”

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“Very pleased with how quick I received my item. Well packaged too.”

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“Super quick delivery thank you - a bonus that I also saved myself £50 instead of going direct to the manufacturer - so chuffed that I spent another £48.00 - defo tecommend”

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“Easy to order and quick delivery”

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“I ordered a gift to be delivered elsewhere and albeit I thought the gift packaging was a bit pricey, the customer service provided way outweighed that.......not only was the item shipped the same day but I contacted customer services by email as I was concerned the gift wouldn't have been packaged in the gift box and the invoice would be in the box.......i had an almost instant reply, with a very personal response.......there was back and forward chat that was simply amazing and so thoughtful and kind. I wouldn't hesitate to order from here!”

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“Lovely large bag however was the wrong colour for my pram. Well made, and lovely bee items inside and lining. Dark green colour outside.”

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“Fast efficient service.”

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“First time I’ve ordered from this lovely company and I will definitely shop from them again. Super fast and efficient delivery😊”

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maisonwhite.co.uk is rated 4.9 based on 7,761 reviews