maisonwhite.co.uk Reviews

Name: maisonwhite.co.uk
Rating: 4.86

4.9 Rating 8,038 Reviews

97 %

of reviewers recommend maisonwhite.co.uk

4.9

Based on 8,038 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About maisonwhite.co.uk:

Maisonwhite.co.uk were established in 2011 operating from their retail shop in Colchester, Essex. They have recently relocated their store to Benson in Oxfordshire where they sell a fabulous range of fine homeware and gifts, including soft toys from key brands such as Jellycat where they stock a growing range of loveable childrens toys. Other key brands for the home include Parlane, Voyage Maison and Dora Designs, as well as leading brand candles and diffusers. They have become a key ecommerce retailer selling their gifts all over the world to thousands of happy customers.

Visit Website

Phone:

01491835167

Email:

contact@maisonwhite.co.uk

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maisonwhite.co.uk 5 star review on 1st July 2026

Mrs Jacqueline McManus

maisonwhite.co.uk 5 star review on 21st December 2025

139

Anonymous

Anonymous // 01/01/2019

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“Excellent service - my order arrived within 48 hours. I bought a lovely Jellycat lobster”

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“Absolutely delighted with the medium sized Leffy Elf we ordered. Well packaged and arrived earlier than we’d expected - which is always a blessing, thankyou.”

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“Duvet cover set purchased at a good price and delivered within a reasonable time with the free delivery”

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“quick delivery, items as expected - thank you so much!”

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“Absolutely brilliant service plus good price - Thank You”

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“great and very quck delevery”

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“Competitively priced and good delivery”

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“Excellent service Thankyou”

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“Maison White had an item I’d been looking for for a while, it was a great price and they delivered it quickly.”

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“Very pleased with order from maison white parcel arrived within a couple of days was Packaged really well.”

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“Well done to one and all, service and delivery spot on , Many Thanks”

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“Very quick delivery and item as described. Thank you”

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“Excellent service. Quickly delivered and a reasonable price.”

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“Plenty of choice, good prices, fast delivery.”

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“Price is slightly higher than the average market price. Found the same product which is £2 (or even more) at Presence Direct cheaper than Maison White's retail price. Hence, slightly disappointed for not offering a price match or a convenient cancellation process.”

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Thanks for your review. https://www.jellycat.com/yummy-bunny-yum6b/ this is the product you purchased the RRP is £14. this is the market price. You purchased this item for £11.95 which is below the RRP. Presence direct sell this same item for £10.40 We do not mention anything about price matching, so I'm not sure how you feel disappointed in something we do not offer. The difference in price is £1.55 If you want the cheapest price for the product then it is up to you to shop around more. Our cancellation process is clear, customers can email or call us to request a cancellation before the product is dispatched. This is at our discretion. We are always will to save your return postage costs, if the order has not yet been sent. You can also request return your goods within 14 days of receiving them. This is in our terms and conditions and on our FAQs page which can be found on our website before and after purchasing.

“Good purchase experience, the price was nice compared to others. The toy i bought was packaged well.”

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“Lovely cuddly toy and quick service.”

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“Excellent communication by email after I placed my order, and following updates about my delivery which was fast. Highly recommended.”

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“Would use Maisonwhite again, efficient and quick delivery.”

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“Item arrived quickly but was sent in just a thin plastic bag so the item arrived a little misshapen”

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maisonwhite.co.uk is rated 4.9 based on 8,038 reviews