maisonwhite.co.uk Reviews

Name: maisonwhite.co.uk
Rating: 4.86

4.9 Rating 8,178 Reviews

97 %

of reviewers recommend maisonwhite.co.uk

4.9

Based on 8,178 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About maisonwhite.co.uk:

Maisonwhite.co.uk were established in 2011 operating from their retail shop in Colchester, Essex. They have recently relocated their store to Benson in Oxfordshire where they sell a fabulous range of fine homeware and gifts, including soft toys from key brands such as Jellycat where they stock a growing range of loveable childrens toys. Other key brands for the home include Parlane, Voyage Maison and Dora Designs, as well as leading brand candles and diffusers. They have become a key ecommerce retailer selling their gifts all over the world to thousands of happy customers.

Visit Website

Phone:

01491835167

Email:

contact@maisonwhite.co.uk

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maisonwhite.co.uk 5 star review on 29th September 2026

Caroline Buist

maisonwhite.co.uk 5 star review on 1st July 2026

Mrs Jacqueline McManus

maisonwhite.co.uk 5 star review on 21st December 2025

140

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great products, speedy delivery and great customer service. Would definitely use again.”

Helpful Report

“Easy to order and prompt delivery. It's a gift for someone for Christmas so I can't comment on what she will think of it but she specifically asked for this”

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“Prompt emails confirming purchase and dispatch. Competitive pricing. Great service.”

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“Easily ordered and quickly posted, arrived in no time and over Black Friday so really happy with the service and love the item I bought. Thank you”

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“Excellent service. Speedy delivery. My son is going to love his Jellycat Lobster”

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“Beautiful products, great prices, prompt delivery.”

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“Great customer service, well packaged and came in perfect condition.”

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“Good service and notification”

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“I posted a very poor review about Maisonwhite in OxfordshireI. I now know I had the wrong Maisonwhite Co. The company to which I mistakenly referred was Mason and White based at various address's around Chesterfield and Derbyshire. I apologize un reservedly for any distress these mistaken comments have caused. thank you.”

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“worst online check out EVER HAVE BEEN shopping online for 15 year and this was just rubbish rubbish rubbish could not purchase goods”

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Hi Lindsey Strange you’ve never been a customer of ours, in fact you could be useful and tell the problem was. Your email said you had 25 years experience of buying online.

“Fantastic service! Item easy to order and delivered without any problems. Thank you Maison White!”

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“Fast delivery”

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“Our parcel arrived in good time. Although out of stock when ordering we were kept informed and our order was delivered efficiently once stock was in well within 2 weeks of ordering . A Christmas gift so not had time to review item.”

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“Great product. Came quickly, safely packaged in a lovely box. Very pleased.”

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“Very pleased with how quick I received my item.”

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“Always excellent service and fast delivery. Have bought several Jellycat items from this shop - consistently good quality. Will always look at their stock first.”