maisonwhite.co.uk Reviews

Name: maisonwhite.co.uk
Rating: 4.86

4.9 Rating 7,760 Reviews

97 %

of reviewers recommend maisonwhite.co.uk

4.9

Based on 7,760 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About maisonwhite.co.uk:

Maisonwhite.co.uk were established in 2011 operating from their retail shop in Colchester, Essex. They have recently relocated their store to Benson in Oxfordshire where they sell a fabulous range of fine homeware and gifts, including soft toys from key brands such as Jellycat where they stock a growing range of loveable childrens toys. Other key brands for the home include Parlane, Voyage Maison and Dora Designs, as well as leading brand candles and diffusers. They have become a key ecommerce retailer selling their gifts all over the world to thousands of happy customers.

Visit Website

Phone:

01491835167

Email:

contact@maisonwhite.co.uk

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maisonwhite.co.uk 5 star review on 21st December 2025

138

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Item as described and very quick delivery”

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“Our tie backs are just perfect and of great quality, Delivery was fast, would highly recommend Maison White”

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“Delay in receiving 1st order but very pleased with products. So much so that I placed another order for one of them.”

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“Super speedy delivery, lovely product, good price. So good I have ordered a second one. Thank you Maisonwhite.”

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“Very reliable and speedy drlivery”

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“I'm absolutely delighted with these curtains and the excellent service!”

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“Great service and I am very happy with the curtains!”

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“Lovely curtains. Great service than you.”

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“Excellent product very pleased with it”

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“I ordered 2 Jellycat bunnies, one of them had a factory flaw, this company have accepted the problem and are sending me a replacement which is great!”

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“My parcel from Maisonwhite arrived promptly. Thank you.”

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“Prompt service, quality goods, very satisfied.”

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“My order was dispatched promptly. Goods were excellent value, exactly as described. Their website was easy to use. Would order again from Maison White and recommend this firm”

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“Chose bedding. Maison white had the best online price and delivered the items quickly.”

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“It’s not your fault, but I haven’t received the item. Royal Mail delivered it to a completely different address and a complaint has been raised. In the meantime, it’s my little girl’s birthday without one of the gifts she’s asked for.”

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Hi Dave Thanks for your negative review about us, it is a shame to receive - especially when as you even say its not our fault. Given the opportunity, we would have happily helped you had we known about the fault that the Royal Mail post person had made. Thanks Maison White

“The Baby Sloth Nightlight is my first experience of Maison White. It has far exceeded my expectations. Very well made, carefully painted and a pleasure to hold. The fact that it can be powered by batteries (as well as plugged in) makes it even more versatile for my granddaughter. She hasn't seen it yet, but I know she'll be delighted - it is so appealing. The buying process was straightforward & delivery rapid. What more could any customer wish for?! Very many thanks ...”