maisonwhite.co.uk Reviews

Name: maisonwhite.co.uk
Rating: 4.86

4.9 Rating 7,761 Reviews

97 %

of reviewers recommend maisonwhite.co.uk

4.9

Based on 7,761 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About maisonwhite.co.uk:

Maisonwhite.co.uk were established in 2011 operating from their retail shop in Colchester, Essex. They have recently relocated their store to Benson in Oxfordshire where they sell a fabulous range of fine homeware and gifts, including soft toys from key brands such as Jellycat where they stock a growing range of loveable childrens toys. Other key brands for the home include Parlane, Voyage Maison and Dora Designs, as well as leading brand candles and diffusers. They have become a key ecommerce retailer selling their gifts all over the world to thousands of happy customers.

Visit Website

Phone:

01491835167

Email:

contact@maisonwhite.co.uk

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maisonwhite.co.uk 5 star review on 21st December 2025

138

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing service! Easy to find what I wanted, easy to pay & quick delivery”

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“I received great service from online ordering to receiving my order. Delivery was very quick.”

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“Super item and price. Great service! Thank you”

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“Delivered on time exactly what I wanted . Good value and great choice too.”

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“Very disappointed with the size of the bears. I thought they would be a little bigger. Other than that I was reasonably happy”

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“Quickly delivered no fuss”

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“Great product. Fantastic service.”

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“Great product, great price, quick delivery.”

maisonwhite.co.uk 5 star review on 11th May 2021

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“Amazing customer service as always. My daughter absolutely loves her new jellycat toy.”

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“I telephoned the sales team with a couple of questions about a foot stool I wanted to order online. They could not have been more helpful even getting the item out of stock to take a close up photo for me as I was querying the colour of the edging of the stool. I then ordered online at around 2pm. After which I got regular communication until the order arrived the next day. I love the footstool and have already had lots of compliments about the quality and design.”

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“Very pleased with my jellycat purchase and quick delivery”

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“Great service. Parcel received next day, couldn't fault anything. Will certainly order again from them with confidence. (Especially as my granddaughter loves jelly cat!).”

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“I love their select of products and they deliver very quickly”

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“Very good service. Easy to order and no problems.”

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“I have ordered several things over the years and have always been very pleased with the speed of delivery and the quality of the product”

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“First class service - arrived a day earlier than expected and only 4 days from order”

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“Amazing service. Arrived quickly, updated each step of the way with emails and the product was great quality. Will use again!”

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“Perfect gifts for my new niece, useful updates on shipping and quick delivery.”

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“Easy to order, and fast delivery. What's not to like?”

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“Great product. My kids love their jelly cat teddies. Prompt delivery service”

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maisonwhite.co.uk is rated 4.9 based on 7,761 reviews