maisonwhite.co.uk Reviews

Name: maisonwhite.co.uk
Rating: 4.86

4.9 Rating 7,778 Reviews

97 %

of reviewers recommend maisonwhite.co.uk

4.9

Based on 7,778 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About maisonwhite.co.uk:

Maisonwhite.co.uk were established in 2011 operating from their retail shop in Colchester, Essex. They have recently relocated their store to Benson in Oxfordshire where they sell a fabulous range of fine homeware and gifts, including soft toys from key brands such as Jellycat where they stock a growing range of loveable childrens toys. Other key brands for the home include Parlane, Voyage Maison and Dora Designs, as well as leading brand candles and diffusers. They have become a key ecommerce retailer selling their gifts all over the world to thousands of happy customers.

Visit Website

Phone:

01491835167

Email:

contact@maisonwhite.co.uk

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maisonwhite.co.uk 5 star review on 21st December 2025

138

Anonymous

Anonymous // 01/01/2019

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“Exactly the Rendale Christmas cards I had meen looking for and cheaper than Rendales own site”

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“Easy ordering & swift delivery, will be using you again.”

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“Delivery quick and efficient Product excellent”

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“No complaints what so ever!”

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“Amazing products, just as described and arrived promptly and well packaged.”

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“Great service , great quality goods”

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“I bought a set of curtains online. It was easy to order and they arrived quickly. Slightly disappointed that the lining isn't thicker, but apart from that the quality is good and they look lovely in the room.”

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“Great! Thank you!”

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“Great product, excellent service!”

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“Great products fab service”

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“Everything is great with my purchase apart from the description of the bashful jelly cat elephant states it has white tusks ( which is the main reason I bought this particular one for my son as a spare/replacement for his other elephant. ) but upon receiving the soft toy its doesnt have the tusks so my son wont accept it ( we all know how particular some kids are)”

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“Diasapointed with size of product. Alot smaller than I anticipated”

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Thanks for your review of us as a company and the review of the product, it’s a shame you didn’t feel our service was quite top notch because you are not happy with the product. We haven’t heard from you about this prior to your review. The storm octopus you purchased is described on the website as per Jellycat’s description and I am sorry if you feel the product is smaller than expected, but the information was there for you to view before purchasing. We actually feel the octopuses from jellycat are very good value for money, they have 8 bouncy tentacles and a big squashy head.

“Excellent customer service and product range, great value for money - I’ll definitely use again!”

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“Lovely good quality gift. Well wrapped and delivered on the given date.”

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“A present for a new baby in the family. Really lovely items, super snuggly but also multi sensory, good quality, arrived promptly”

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“Delivered very quickly.”

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“Lovely customer service and excellent quality goods - I definitely recommend”