maisonwhite.co.uk Reviews

Name: maisonwhite.co.uk
Rating: 4.86

4.9 Rating 7,723 Reviews

97 %

of reviewers recommend maisonwhite.co.uk

4.9

Based on 7,723 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About maisonwhite.co.uk:

Maisonwhite.co.uk were established in 2011 operating from their retail shop in Colchester, Essex. They have recently relocated their store to Benson in Oxfordshire where they sell a fabulous range of fine homeware and gifts, including soft toys from key brands such as Jellycat where they stock a growing range of loveable childrens toys. Other key brands for the home include Parlane, Voyage Maison and Dora Designs, as well as leading brand candles and diffusers. They have become a key ecommerce retailer selling their gifts all over the world to thousands of happy customers.

Visit Website

Phone:

01491835167

Email:

contact@maisonwhite.co.uk

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maisonwhite.co.uk 5 star review on 21st December 2025

138

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely product. Excellent service, prompt delivery. Will not hesitate to use them again. Sonia”

Helpful Report

“Jellycats are a yessss! And when they’re at a discounted price, it’s a must! I got the big snow tiger and practically £50 off! The box was very battered when it arrived but that’s ok because there was nothing missing or broken. A very happy customer!”

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“very fast and good quality”

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“Very pleased with our Laura Ashley curtains which arrived well packaged and on time. Will not hesitate to make further purchases from Maisonwhite.”

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“Great service no complaints”

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“The order was processed very quickly. The delivery was ontime.”

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“Easy to order and quick to arrive. Will recommend thank you”

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“Very pleased with the plum coloured purse. Very well wrapped and received very quickly. Thank you 😊”

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“Fast delivery good quality product”

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“Using the website was straightforward; the items were delivered promptly and I was informed when to expect them. I recommend this seller and will use them again.”

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“Easy quick efficient delivery within a few days will definitely use them again. Prices very competitive”

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“The William Morris bedding was an excellent price as was the service. Good communication, fast delivery, I'm very pleased all round. Thank-you”

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“Ordered a beautiful Sara Miller Heron cushion in teal. Excellent quality and a really good size. Purchased it in the sale so really good value and arrived quickly. Only wish it did have plastic packaging.”

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“Excellent super fast delivery updates all the way, excellent shop would highly recommend good prices, thank you.”

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“Bedsheets arrived exactly as described and for such a good price! I ordered first class but due to technical difficulties (completely out of their control) I had to wait a few more days for them to arrive. I was contacted promptly about this and communication was excellent. A refund for my postage was given straight away and it was still sent first class the following morning! Fantastic service and will be ordering from you again. Thank you :)”

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“First time I have ordered from this company, I would use in the future. Good quality toys very good order/delivery experience.”

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“First order with Maison White & everything was perfect from ordering to receiving my parcel. Absolutely delighted!”

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“All arrived as expected. Was a little concerned, ordering fragile items but they came well packaged and unbroken. Very pleased with the service. Would order from Maison White again.”

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“So glad I purchased they are lovely and good quality too, customer service is great, would recommend this seller”

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“Thankyou so much for my order. It was dispatched quickly and packed very well. Love the duck and jellycat pumpkin”

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maisonwhite.co.uk is rated 4.9 based on 7,723 reviews