maisonwhite.co.uk Reviews

Name: maisonwhite.co.uk
Rating: 4.86

4.9 Rating 7,631 Reviews

97 %

of reviewers recommend maisonwhite.co.uk

4.9

Based on 7,631 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About maisonwhite.co.uk:

Maisonwhite.co.uk were established in 2011 operating from their retail shop in Colchester, Essex. They have recently relocated their store to Benson in Oxfordshire where they sell a fabulous range of fine homeware and gifts, including soft toys from key brands such as Jellycat where they stock a growing range of loveable childrens toys. Other key brands for the home include Parlane, Voyage Maison and Dora Designs, as well as leading brand candles and diffusers. They have become a key ecommerce retailer selling their gifts all over the world to thousands of happy customers.

Visit Website

Phone:

01491835167

Email:

contact@maisonwhite.co.uk

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maisonwhite.co.uk 5 star review on 18th September 2025

137

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service and price.”

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“Really pleased with Bruno the Boxer, he is adorable”

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“Very nice soft items . would of been good if they had been wrapped carefully and separately as they were to be presents.”

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Hi Thank you for you review, we were not made aware of the desired packaging you were expecting, we get very many orders for more than one item, so unless we are instructed otherwise we will strive to keep packaging to a minimum to do our part in looking after wastage. Kind regards Maison White

“Product brilliant Delivery prompt”

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“Fast response”

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“Good service value for money”

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“Package arrived and was well packaged up. Thank you.”

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“Exactly the Rendale Christmas cards I had meen looking for and cheaper than Rendales own site”

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“I bought a set of curtains online. It was easy to order and they arrived quickly. Slightly disappointed that the lining isn't thicker, but apart from that the quality is good and they look lovely in the room.”

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“Great! Thank you!”

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“Everything is great with my purchase apart from the description of the bashful jelly cat elephant states it has white tusks ( which is the main reason I bought this particular one for my son as a spare/replacement for his other elephant. ) but upon receiving the soft toy its doesnt have the tusks so my son wont accept it ( we all know how particular some kids are)”

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“Delivery was delayed a little due to incomplete address. However order was well packed and items top class.”

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“Kept up to date on delivery timescales. Parcel later than told, but understandably so given COVID lockdown.”

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“It took a little longer to receive my order, but once I received them, they were beautiful and the price was extremely good. Thank you”

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“Love it. Colour more of a light purple than pink but still love it”

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“Quality products. Packaged well. Took a little while to arrive.”

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“Items good vaue, service very good”

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“Easy to use website & fast delivery. Ordered two Kylie Minogue cushions, unfortunately one has a small defect. The edge of the cushion has a tiny amount of diamantés out of alignment & some glue on it. But I’m sure this is a flaw by the manufacturer.”

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“After an initial delay with no correspondence I emailed to ask for an update. The lady I dealt with was lovely and upgraded my postage and got my items delivered next day. She couldn’t have done more, will definitely shop with them again”

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“Great service and product but unfortunately there was flaw in the product. I kept it anyway and fixed the hole myself to avoid returns hassle but it was a real shame.”

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maisonwhite.co.uk is rated 4.9 based on 7,631 reviews