maisonwhite.co.uk Reviews

Name: maisonwhite.co.uk
Rating: 4.86

4.9 Rating 7,628 Reviews

97 %

of reviewers recommend maisonwhite.co.uk

4.9

Based on 7,628 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About maisonwhite.co.uk:

Maisonwhite.co.uk were established in 2011 operating from their retail shop in Colchester, Essex. They have recently relocated their store to Benson in Oxfordshire where they sell a fabulous range of fine homeware and gifts, including soft toys from key brands such as Jellycat where they stock a growing range of loveable childrens toys. Other key brands for the home include Parlane, Voyage Maison and Dora Designs, as well as leading brand candles and diffusers. They have become a key ecommerce retailer selling their gifts all over the world to thousands of happy customers.

Visit Website

Phone:

01491835167

Email:

contact@maisonwhite.co.uk

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maisonwhite.co.uk 5 star review on 18th September 2025

137

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This was a Christmas gift for my grand daughter so hope she will be pleased with it. The delivery was was excellent and quick.”

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“Pleased with the product and the service.”

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“Excellent product and service”

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“Fast delivery. All good.”

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“Good service, but I didn't get email confirmation of my order.”

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“Really good service. I wrote an email regarding a product , I got a reply same day and it was delivered within a couple of days. Exactly what I wanted, accurate description. Definitely use again 👍”

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“Lovely curtains. Well made, good quality fabric. Order arrived promptly in good condition. Thought they were just a tad expensive as they're lightweight, but look great and I might be able to add a thermal lining for winter.”

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“Arrived in good time. Beautiful curtains just what I ordered”

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“Arrived quickly.No problems.Great price”

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“Delivered to Isle of Man, on time and product as advertised.”

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“Love the item but was very disappointed that it didnt come with a Jellycat bag”

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Hi Kelly thanks for your review. We understand, it’s a shame we’re not able to supply the bags with Jellycat toys. Jellycat only supply these exclusively themselves (with the exception of a few of the really really big items sent to stockist). But on the whole, stockist do not have these bags available. To get them with your order you would have to order the item directly from Jellycat.

“I ordered some curtains at an excellent price, and they were delivered in good condition. Shipping could have been a little quicker, but that wasn't a problem.”

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“Website easy to use, kept me up to date with delivery”

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“I ordered 2 jellycat monkeys, only one was delivered. Maison White responded quickly to my email and sent another one first class delivery. I'm pleased with the outcome”

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“Perfect products and Fast shipping”

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“Very efficient service, good quality item and early delivery”

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“Thanks good service”

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“Good communication and parcel arrived on time. A lovely Jellycat bunny!”

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“This review only covers the transaction not the items I bought. Buying from this company was straightforward and the items arrived in a timely fashion. I bought 2 Laura Ashley single duvets sets but l cannot comment on these as I haven't opened them yet. I have bought Laura Ashley bedding in the past and it has always been excellent so I'm hoping these will be the same. If so I'm sure I will be delighted.”

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“Arrived on time and as described”

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maisonwhite.co.uk is rated 4.9 based on 7,628 reviews