maisonwhite.co.uk Reviews

Name: maisonwhite.co.uk
Rating: 4.86

4.9 Rating 7,753 Reviews

97 %

of reviewers recommend maisonwhite.co.uk

4.9

Based on 7,753 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About maisonwhite.co.uk:

Maisonwhite.co.uk were established in 2011 operating from their retail shop in Colchester, Essex. They have recently relocated their store to Benson in Oxfordshire where they sell a fabulous range of fine homeware and gifts, including soft toys from key brands such as Jellycat where they stock a growing range of loveable childrens toys. Other key brands for the home include Parlane, Voyage Maison and Dora Designs, as well as leading brand candles and diffusers. They have become a key ecommerce retailer selling their gifts all over the world to thousands of happy customers.

Visit Website

Phone:

01491835167

Email:

contact@maisonwhite.co.uk

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maisonwhite.co.uk 5 star review on 21st December 2025

138

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with my purchase Quick delivery Would definitely bye from this seller again”

Helpful Report

“the product I bought is for a gift, when it arrived I was pleasantly surprised at how good it was packaged for transit with no damage to the product which was ceramic. So to me I would shop again at Maison White very good service.”

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“Second order this year I've placed with Maison White. Great service. Delivered on time and at a great price to, compared other suppliers. Orla Kiely towels and bath mat.”

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“I have bought these cuddly toys for my grandchildren for their Christmas Eve box. I am sure they will be delighted. Ordering on line was easy and delivery was spot on with good packaging. I would certainly shop here again.”

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“A wonderful shopping experience both in store and online. The shop is staffed by the most helpful and friendly people and stocks something for everyone in an inviting environment, I went in to browse and ended up buying Christmas presents that I know will be loved. Chatting to the lady instore while paying for my goods I discovered their website which stocks many more lines, I lost a couple of hours compiling my own Xmas wish list and ordering some lovely gifts for others.”

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“Faultless transaction - very easy to order on website and delivery was very quick. Would definitely use Maison White again,”

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“Local products easy ordering speedy delivery”

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“Items well packed, delivery within limits. Hoping wooden item is made from sustainably grown trees.”

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Thanks for your review Ros, we are glad you are happy with our service. I have copied this information for you from the suppliers website (TenderLeaf designs) which I hope helps you with the query. Toys for this generation, trees for the next We are deeply committed to protecting Indonesia’s natural resources and only work with reclaimed rubberwood, a by-product of the latex industry. In addition, for every reclaimed tree it uses, we plant a new one, driving ahead the cycle of regeneration. We have been awarded the ICTI Ethical Toy Program seal of approval for our ethical and sustainable supply chain.

“Excellent service! Would definitely recommend using this company.”

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“Great selection of gifts! Fast delivery, helpful staff, back order items always dispatched as soon as possible. Would recommend!”

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“Quick and efficient service👍”

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“Great quality and speedy delivery. Maison White always have the gift I’m looking for, something different.”

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“I’ve used maison white exclusively for Jellycat purchases due to their low prices and free delivery over £50. Never had a bad experience, always excellent customer service when needed. Brilliant.”

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“Lovely shop with super products & brilliant customer service 😀”

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“Great service”

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“Love the toy”

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“Nice gift ideas and a side selection but pretty expensive and postage costs were also quite high.”