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Made by Cooper Reviews

4.9 Rating 4,767 Reviews
97 %
of reviewers recommend Made by Cooper
4.9
Based on 4,767 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
2 - 3 Hours
Read Made by Cooper Reviews
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Phone:

01484 937 877

Email:

hello@madebycooper.co.uk

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Made by Cooper 5 star review on 4th August 2026
Dean
Made by Cooper 5 star review on 4th August 2026
Phillip
Made by Cooper 5 star review on 4th July 2026
Tobias
Made by Cooper 5 star review on 2nd June 2026
Geard
Made by Cooper 5 star review on 2nd June 2026
Jess
Made by Cooper 5 star review on 30th May 2026
Jake
Made by Cooper 5 star review on 16th May 2026
Phillip
1012
Anonymous
Anonymous  // 01/01/2019
Good customer service, very helpful in the preparation stages! Can't wait to introduce my new patches to my range and share with my customers :)
Made by Cooper 4 star review on 25th April 2018
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Posted 8 years ago
Your designer answered the questions I had.
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Posted 8 years ago
Very good service at the design stage and communication after the pins were off to be made also regular and informative.
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Posted 8 years ago
Made by Cooper have really stepped up their game! They always send you notifications of your progress and do an amazing job with design and final product. They are one of the cheapest companies I’ve found, always have the newest bells and whistles, and will work with you to make sure you’re happy with the final product. I took of one star off because production time is a bit longer than most other places. But hey, when you want something awesome, you have to wait in line!
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Posted 8 years ago
Their customer service was good
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Posted 8 years ago
Pins arrived on time and in good condition :) they look good! will use them again
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Posted 8 years ago
Our order was produced to a high standard and in good time - we have been very happy with the service and the product is reasonably priced.
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Posted 8 years ago
Cloth Badges look very good and arrived within the expected delivery time. Will use Made by Cooper again
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Posted 8 years ago
Badge proof was sent quickly and they were happy to perform revisions. Badges arrived before the estimated shipping time and came in individual plastic bags. The team was very happy with the badges, though there really should have been a choice of attachment methods.
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Posted 8 years ago
It was a lot of work to sew the whole vest with all kinds of patches, but the big one on the back from Made-by-Cooper really sticks out, thank very much!:)
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Posted 8 years ago
Quick and easy design process. Staff are very helpful and the product was great quality. Slight confusion over payment but was quickly sorted.
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Posted 8 years ago
reactive & patient customer service Although there was a mistake (i received Soft instead of Hard enamel): i got refunded quickly and the pin is still good looking :) i hope it'll get featured on your insta account too ;)
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Posted 8 years ago
Made by Cooper doesn’t disappoint with quality. My enamel pins always look fantastic! My only complaint is that sometimes communication could be better. They can be slow to respond, but I can definitely deal with that if I know I’m getting good product. Plus shipping is so fast.
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Posted 8 years ago
Very helpful company. I asked a few questions before placing order, all answered quickly and accurately. I made a slight change after the visual was sent, and that was done perfectly. Already recommended them to a friend. I will be using them again.
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Posted 8 years ago
Order arrived early and just as expected. The staff worked with me and provided as many revisions as needed until I was happy. Communications were prompt and helpful!
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Posted 8 years ago
Amazing quality on the pins
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Posted 8 years ago
Made by Cooper made my pins quicker than expected considering I ordered in what was undoubtedly their busy season while people are preparing for Christmas. The first batch had flaws, so I'd say always order well in advance of when you need them just in case. Flaws happen, factories make mistakes, but Made by Cooper replaced them quickly with a perfect batch and I was very pleased overall! The pins are gorgeous and were immediately purchased from me by a company wanting to sell them in their store - that's a pretty good sign. Thanks, guys!
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Posted 8 years ago
There's something about receiving a custom designed pin in the mail that makes me SO happy. The design review process is seamless and your production timeline is so clear and accurate. Minus one star because a couple of my pins were chipped // damaged. But other than that, they're beautiful! Thank you!
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Posted 8 years ago
Good service, print responses
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Posted 8 years ago
The order I made was for hard enamel pins, two colors with glitter, matte silver finish, a fuschia rubber closure, numbered on the back, and with backing cards. I’ll start with the positives. The order arrived faster than was expected and all of the features are correct. All of them are packaged as they should be and the glitter seriously pops. I was almost worried that the finish may feel a little grainy despite being hard polished enamel, but it feels as perfectly smooth as it should. The less impressive stuff is that there are some grains of glitter that ended up in the opposite color, but usually only a few (maybe two or three grains), and there are a few of the usual defects in the bunch. It’s all pretty standard stuff, so I’m not upset about it. There aren’t any actual color mix-ups as far as I’ve seen, just a little glitter that wandered. I can feel the texture of the metal a bit more than I had expected to when running a finger over the front of one of the pins, but that may be the way that particular finish is and it’s nothing serious. Overall, will I order from Made by Cooper again in the future? Yes. The service was good in my experience and I appreciate the results.
Made by Cooper 4 star review on 18th December 2017
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Posted 8 years ago
Made by Cooper is rated 4.9 based on 4,767 reviews