Made by Cooper Reviews

Name: Made by Cooper
Address: 12, New North Parade, Huddersfield, 12, New North Parade, Huddersfield, Kirklees
Rating: 4.84

4.8 Rating 4,564 Reviews

97 %

of reviewers recommend Made by Cooper

Company Reviews

Metrics

Info

4.8

Based on 4,564 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.9 out of 5

Visit Website

Phone:

01484 937 877

Email:

hello@madebycooper.co.uk

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Made by Cooper 5 star review on 1st June 2025

998

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really high quality pins”

Helpful Report

Posted 7 years ago

“The patches we ordered arrived this week and they are fantastic. Our Members love them, and the staff are trying to steal them, so job done!”

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Posted 7 years ago

“Quality of the items purchased was good and the design/approval process was relatively straightforward. Price was competitive.”

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Posted 7 years ago

“Excellent customer service and helpful staff! Can’t wait to use the service again!”

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Posted 7 years ago

“they gave me what I wanted when I wanted it :))”

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Posted 7 years ago

“good price and good communication throughout. very happy with product”

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Posted 7 years ago

“Really responsive to orders and inquiries. Once my order was finished it shipped super fast which I was very happy with! The product itself is such good quality, you can tell they really put in time and hard work into their craft. Overall, I have had a very good experience.”

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Posted 7 years ago

“Today we received our first order that we placed! We love the pins and the quality. We only received it with the wrong fixing. We did send an e-mail and they told us that send them out immediately. Great :-)”

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Posted 7 years ago

“Delivered on time, pins look really amazing.”

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Posted 7 years ago

“I love Made by Cooper's proof review process, customer service and product quality. I had one small issue with one order, where the size was larger than I had originally requested, but they sent a replacement order without any issues.”

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Posted 7 years ago

“Made by cooper are excellent at what they do! The pins I ordered came out amazingly, however their communication could be better. I requested some very minor changes to my design and while I understand that this does require a bit of work to change up, the response was very cold and the correspondant didn't want to help me. The email updates are not very informative as well, they simply state when the order is going into manufacture, and when it is shipping. It would be great if there was a 'design approved' one, a manufacturing complete one, and an order packing one in addition to this. Shipping was incredibly fast! Made the deadline a few days earlier than expected, which made up for the rest of the process.”

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Posted 7 years ago

“Won their promo & got 100 free pins of my design! The person I talked to was even kind enough to add glow in the dark. ----- There was some delays and lack of communication at times (I didn't get response over some color questions I had and had to email again to ask for an update), but overall good service and love that they take the time to fix issues instead of just blindly sending out the package. Issues resolved quickly and pins came in safely packaged and they look adorable! Thank you Made by Cooper!”

Helpful Report

Posted 7 years ago

Thanks for the review and glad you like the badge you won for free in the competition, Sorry for any delays we needed to get the glow in the dark right for you.

Posted 7 years ago

“Design process took a while (partly my fault), but otherwise the pins turned out pretty good!!”

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Posted 7 years ago

“The design/sales team put up with all my requests and changes, and produced a great patch!”

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Posted 7 years ago

“Exactly as artwork.”

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Posted 7 years ago

“The quality of the pins that I received are great. Friends and customers have been delighted that these aren't janky pins but are high quality, high finish and good pin fasteners. Thank you!!!”

Made by Cooper 4 star review on 29th July 2017

Helpful Report

Posted 7 years ago

“I was really pleased with the quality of the pin. They look great. The only reason I didn't rate it 'Very Good' was because the quality of the backing card was nowhere near the quality I had hoped for. The print looked extremely pixelated despite the fact that I uploaded a high resolution file. Otherwise, I was pleased.”

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Posted 7 years ago

Thanks for the review, please get in touch with us if there is an issue and we can fix this for you no problems

Posted 7 years ago

“The hard enamel pins I ordered turned out beautifully! The design team did a lovely job resizing the lines. My order was delayed by almost 3 weeks due to a processing error I wish would have been caught by Made by Cooper sooner, or rectified in some fashion. But despite that I am extremely happy with the quality of the work and will be coming back for more!”

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Posted 7 years ago

“Order shipped a little earlier than expected, good quality, nice customer service.”

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Posted 7 years ago

“Design proofs were given accurately and timely, my order shipped a little bit earlier than expected.”

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Posted 7 years ago

Made by Cooper is rated 4.8 based on 4,564 reviews