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Made by Cooper Reviews

4.8 Rating 4,543 Reviews
97 %
of reviewers recommend Made by Cooper
4.8
Based on 4,543 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
2 - 3 Hours
Customer Service
4.9 out of 5
Read Made by Cooper Reviews
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Phone:

01484 937 877

Email:

hello@madebycooper.co.uk

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Anonymous
Anonymous  // 01/01/2019
Customer service is terrible.
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Posted 4 years ago
Another wonderful pin - my third order! Made by Cooper brought my design to life. The quality of the end product was excellent - i can't believe the detail in it. The order was finished and delivered to Australia in a great time under the current circumstances.
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Posted 4 years ago
Thanks a lot for this beautifull pins. They are just perfect ! and thanks for your service and answers on every steps of the creation. The result is better than expected , tiny and so cute line. good job !!
Made by Cooper 5 star review on 17th August 2020
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Posted 4 years ago
Lovely little pin badge. Super fast delivery.
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Posted 4 years ago
The final product was of excellent quality and just like our design. I only wish I'd asked to see the threads in person before production as the yellow is a lot paler in reality than on the PC screen. We had excellent help with deciding on embroidery vs woven. However, as the design was changed from one to the other, there was no prompting or discussion about changing the finish, such as the type of edge and the final badge was 80% of what I'd wanted. Overall really satisfied and would use again.
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Posted 4 years ago
COULD NOT BE HAPPIER!! My first pin design, brilliantly executed, and delivered quickly by MBC. I'll definitely be back for more, the customer service is wonderful, all questions answered and kept informed along the way. Fab stuff.
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Posted 4 years ago
Excellent in every respect, The Royal British Legion, Chipping Norton have used Made by Cooper to mark events such as VE Day 75 and to raise funds for our Poppy Appeal. The badges always look superb and their ability to turn complex designs into an attractive product is brilliant.
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Posted 4 years ago
The enamel badges are great, we can't wait to wear them on our band ties at our next concert or competition.
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Posted 4 years ago
Starting out as a small business and sent in some ideas for a quote, quick response and the design team were super helpful with creating what I wanted. My pins turned out even better than I imagined! Thank you 😊
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Posted 4 years ago
this is the second badge that Made by Cooper have produced for our Scout Group, the help with the design, colourways etc has been brilliant & i'll certainly be back for the next one we need
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Posted 4 years ago
Super easy to do, they arrived so quickly and such amazing quality! In the approval stage I had a couple of tweaks and the staff were so helpful and fast at implementing the changes! I’m already looking to buy more!
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Posted 4 years ago
Great service. Frequent communication, quick responses to queries. Good value, and a great product at the end. And I liked using someone quite local too.
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Posted 4 years ago
Always amazed at the quality!
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Posted 4 years ago
I have placed many orders with Made By Cooper over the years and the finished product always exceeds my expectations. The quality is unmatched.
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Posted 4 years ago
Loved my patches, fantastic process service I would recommend and use again! ⭐️⭐️⭐️⭐️⭐️
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Posted 4 years ago
We love our new custom patches. Very high quality especially with the fine writing. Very happy!
Made by Cooper 5 star review on 7th August 2020 Made by Cooper 5 star review on 7th August 2020
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Posted 4 years ago
VERY UNHAPPY CUSTOMER! I was VERY UNHAPPY to see how different the pins were compared to what I expected them to be. The company has a very good image so I was hopping for very good product. However, the pins that I received were very different from the draft that I submitted. So-called professional team did not try hard to process this order. What I find THE WORST is that when I tried to reach out to the team and to ask for correction of my order I was COMPLETELY IGNORED after sending them 4 e-mails. It is NOT PROFESSIONAL. Be aware, if something does not work as you planned YOU WON'T BE HEARD BY THIS TEAM OF PROFESSIONALS. I attach the photo - while the pin itself is of good quality, the requested colors of pride are LESS THAN SATISFACTORY. And for some reason some areas on the pin are merged while the original design was so simple and so clear and so easy to copy.
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Posted 4 years ago
I am absolutely delighted with the 70mm coins. The exceeded my expectations and are total quality and delivered in the time frame specified with great communication throughout the process.i will definitely be a repeat customer Well done and thank you 😊
Made by Cooper 5 star review on 5th August 2020
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Posted 4 years ago
Great product and service Design was perfect and was kept informed through the whole process Will definitely use again Thank You !!
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Posted 4 years ago
Excellent customer service, a great range of products and (given the current circumstances), good delivery times. I would fully recommend Cooper to anyone wanting to add new merch to their business.
Made by Cooper 5 star review on 5th August 2020
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Posted 4 years ago
Made by Cooper is rated 4.8 based on 4,543 reviews